29979 East Knik River Road, Palmer, AK 99645, United States
#5 of 13 hotels in Palmer
Guests' ChoiceBased on 71 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.4
Value for money
8.8
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 24 May 2024
Julienne
United StatesBecause I was there during shoulder season I did not meet any additional guests. I would have loved talking to others and their travels.
I booked the lodge as an extension of booking the company's tour of helicoptor to the dog sledding mushing camp on the glacier. To simply walk back to my room after the incredible experience on the glacier was wonderful.
Stayed in May 2024
Reviewed: 13 May 2024
Lisa
United StatesBed cozy but mattress a little soft for bad backs. Nice sheets and comforter.
Breakfast was great, and we didn't expect any!
Stayed in May 2024
Reviewed: 30 September 2023
Todd
United StatesIt’s a view of the valley and its access to the helicopters
Stayed in September 2023
Reviewed: 26 September 2023
Michelle
United StatesSince lunch was not available, we wish the continental breakfast had done protein, like even a hard boiled egg and bacon would’ve been perfect.
Beautiful location and amenities. We even did the top package helicopter ride. The best thing to add to our trip for sure!!
Stayed in September 2023
Reviewed: 14 September 2023
Mohammad
Canada- Very clean - Great breakfast - Easy check-in (arrived late, but cabin code was already provided)
Stayed in September 2023
Reviewed: 10 September 2023
Amanda
United StatesWas hoping for a possible aurora view but they keep the restaurant outdoor lights on at night. Would be nice to put them on a motion sensor. This lodge is prime location for dark skies otherwise. The restaurant seems to run out of a lot of items. Maybe it was just a high demand Labor Day weekend.
Having our own cabin and the gorgeous views
Stayed in September 2023
Reviewed: 8 September 2023
Guniya
United StatesEverything was great! It’s a bit out of the way but if you have a car or are doing the helicopter tour it’s super convenient
Super cozy stay and all of the nice touches like tea, k cups, water were great! The bathroom was super nice and the restaurant on site was convenient and delicious.
Stayed in August 2023
Reviewed: 3 September 2023
Millie
United StatesCouldn't go on helicopter ride
Didn't have breakfast
Stayed in August 2023
Reviewed: 1 September 2023
Cheryl
United StatesI loved the cabin we stayed in and breakfast was excellent. Also staff was very friendly.
Stayed in August 2023
Reviewed: 26 August 2023
Raymond
United StatesThe smoking of our cabin neighbors. We couldn’t fully enjoy the small deck due to the cigarette smoke wafting over
Loved the location and the cabins were really nice
Stayed in August 2023
Reviewed: 21 August 2023
Artur
SpainStaff could be a little nicer. Internet was not working properly
Nice cabins
Stayed in August 2023
Reviewed: 14 August 2023
Kristjan
EstoniaWas a bit disappointed in quality of dishes in restaurant. It felt you can expect better. From 8 AM to 8 PM the helicopters constantly take off and land in front of cabins. It's cool to look, but not to sleep during that time.
It's a very nice place, like new. Plenty of space, all high standard.
Stayed in August 2023
Reviewed: 12 August 2023
Helmut
United StatesThere is a LOT of helicopter starting and landing throughout the day. being an early riser without the urge of taking a nap would have helped!
I wonder how management seems to be able to hire the absolutely friendliest nicest most helpful staff. every single one was simply perfect! from housekeeping to included hot breakfast waiters waitresses, from reception to restaurant staff and the kitchen.
Stayed in August 2023
Reviewed: 10 August 2023
Lisa
United StatesBeautiful Views, clean, comfortable.
Stayed in August 2023
Reviewed: 8 August 2023
Liubov
United Statesthe noise of helicopters since the morning
clean rooms, comfortable bed, delicious restaurant
Stayed in August 2023
Reviewed: 8 August 2023
Deepak
United StatesWould love to come back again in winter, just came to know it’s not open during winter
Location, amazing views
Stayed in August 2023
Reviewed: 26 July 2023
Sarah
United StatesNothing not to like.
Great cabin, magnificent view. I would return.
Stayed in July 2023
Reviewed: 24 July 2023
Richard
United StatesTrail was overgrown.
Cabins were all we needed. Great that we could sit outside on the porch.
Stayed in July 2023
Reviewed: 6 July 2023
John
United StatesThe helicopter tour messed up the names and didn't take us on the lower landing because they mixed up our groups. They were unable to take us back and refunded the money. If you go confirm with the pilot they have the right name and tour.
Views, tours, location, room, bathroom, bed, restaurant. Everything was great. Would have been nice to have a microwave in the room, but it has been the highlight of the trip.
Stayed in July 2023
Reviewed: 4 July 2023
Donald
IrelandThe helicopters. They flew around the cabins, as much as they can to get to the rear of the lodge when returning. Can run late (8pm), but we never saw them run later then 6:30pm. Also, it's address claims Palmer AK, but it is 30mins (south/south-east) from Palmer. Not so bad, but ought to set your expectations. We expected it to be on the edge of Palmer proper, so our drive to/from Matanuska Glacier went from 1hr to 1.5 hrs; our fault for not researching more. Glad to drive the additional 30mins for the end-of-day peaks and beauty around us, as well as the #1 service from the staff -- they were terrific.
Peaceful, beautiful setting. What we didn't know, is that they have a fairly big (and growing) helicopter service behind the main lodge, to transport people to the nearby glacier. Service can start as early as 8am, so they claim, but we never head anything sooner than 8:30am, and that didn't bother us, as we were up & heading to adventures by then. Cabin was clean & cozy. The service was #1, the lodge food was terrific, and it was quintessential Alaska around us. We also didn't know they had laundry service which is only 1 set of machines, but it served us really well, as we were just over half-way on our trip, and needed to wash some clothes; our plans to do so in Talkeetna would have been seriously disappointing, as we saw nothing quick/convenient, as the machine at the lodge. Pop clothes in; enjoy a drink, dinner; move to dryer; add more clothes. We had to wait once for others, but one load is typically 35mins, so no big deal.
Stayed in June 2023
Reviewed: 3 July 2023
Clarisa
United StatesThe bed up against the wall and also they have blinds but blackouts would be nice since we had 20 hours of light
So cute and the restaurant is amazing! We ate dinner there both nights and even had lunch. Really enjoyed our stay!
Stayed in July 2023
Reviewed: 24 June 2023
Erin
United StatesEverything! the cabin was perfect for our family. nothing was a disappointment!
Stayed in June 2023
Reviewed: 10 June 2023
Nicolas
United StatesNot cheap
Great view - spacious rooms - great staff - the restaurant/bar with beers on tap.
Stayed in June 2023
Reviewed: 29 May 2023
Irma
United StatesCheck in at the hotel had to be done on an IPad, while there was front desk staff. Very impersonal. E-check in is convenient, yet you don't have wifi/data everywhere in Alaska!
Beautiful location. Great restaurant.
Stayed in May 2023
Showing 1 – 25
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