69-550 Waikoloa Beach Drive, Waikoloa, HI 96738, United States
#8 of 36 hotels in Waikoloa
Guests' ChoiceBased on 48 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.0
Facilities
9.1
Staff
9.1
Value for money
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 5 May 2024
Belle
United StatesThe first two nights, I had to call the desk because of loud partygoers below me. I waited until 12:30-1:00 a.m., and the noise continued. However, after security came over, they stopped, and it was quiet.
The suite was roomy and very tastefully decorated. The bed was comfortable. The kitchen had all the necessities of home. I loved the view from the balcony. I also loved the washer and dryer and the ice maker!
Stayed in May 2024
Reviewed: 18 October 2023
Ronald
United StatesRoom service did not replace towels. Had to ask. There were ants in the kitchen, although partl our fault for not sealing the bread bag.
Spacious (2 br 2 ba)and great facilities, with access to the hotel and its beach and pools.
Stayed in October 2023
Reviewed: 12 October 2023
Mark
United StatesTried to check in early...room was being cleaned. Got a text room was ready an hour past check in.
Excellent room..comfortable beds.
Stayed in October 2023
Reviewed: 6 October 2023
Daniel
AustraliaGreat location. Pool slides are good fun for kids
Stayed in October 2023
Reviewed: 1 October 2023
Niall
New ZealandWe are not big on golf so there were limited other activities and the size of the resort as a whole meant local amenities such as restaurants were very busy at peak times
Clean and spacious very quiet and wonderful staff
Stayed in September 2023
Reviewed: 5 June 2023
Sharunne
United Statesno actual beach attached. housekeeping is only every 5 days. This is a cost saving measure and bot something such an expensive resort should do.
This property has everything you could want. We left to explore the island but made sure to enjoy the many amenities especially the lagoon
Stayed in June 2023
Reviewed: 13 May 2023
Jimmy
United StatesBetter mattress
Stayed in May 2023
Reviewed: 12 May 2023
Sherry
United Statesspaciousness
Stayed in March 2023
Reviewed: 4 January 2023
Luz
United StatesI thought pictures implied large swim pools near by- no. Handy shuttle to main Hilton complex--stores, shops, market, fun places to go.,, pool close by small.
This perfect fit for family, queen bedroon, other br- 2 double beds. Nice living/dining room snd great deck/porch with chairs and dining table. Good place.
Stayed in December 2022
Reviewed: 26 October 2022
Anat
Israeleverything was perfect
A really luxurious hotel, 2 bedrooms suite, clean and quiet, we used the facilities of the Hilton resort.
Stayed in October 2022
Reviewed: 13 July 2022
Marilyn
United StatesI can not think of anything..
Exrewmwly friendly staff. They made us feel right at home. Room was spotless and very comfortable. It met all our expectations.
Stayed in July 2022
Reviewed: 6 July 2022
Charron
United StatesLocation was about 30-45 minutes away from local (non-resort) eateries, convenience or grocery stores. If you plan to make any meals or just stock up on snacks and drinks in your room, be sure to plan accordingly because the grocery stores within the resort area are very expensive.
Gorgeous location, spacious room, with comfy beds and overall very clean room. I love the abundance of parking and that it's free. We stayed in a 2-bedroom suite with 5 adults and 2 kids and were very comfortable. not squished/packed in. We've actually already booked another stay in a few months. Although they have a lovely pool area right at the Kohala Suites, do make plans to visit the main hotel where you can enjoy the large resort pool and lagoon with tons of wildlife including turtles and salt water fish. As well as view the dolphins or even paid to swim with them.
Stayed in June 2022
Reviewed: 18 May 2022
Gabriel
United StatesCoffee machine and gym shower
Loved the quiet privacy and views.
Stayed in May 2022
Reviewed: 12 May 2022
Benjamin
United Statesthat I couldn’t stay longer
super friendly staff very clean affordable loved loved loved the shuttle service
Stayed in May 2022
Reviewed: 3 May 2022
Breaunna
United Statesn/a
staff and amenities
Stayed in May 2022
Reviewed: 26 April 2022
Mathew
United StatesOne small complaint is we felt the beds could have been a little better, they were not horrible by any means.
Property was very nice and well maintained. The 2 bedroom suite with full size tub was excellent. Kitchen was well equipped, we really appreciated the rice cooker. Very spacious 2 bedroom. The outdoor seating area was wonderful, we ate dinner out there every night. All the staff was incredible, very helpful and very nice and helpful. Location was wonderful, convenient,shuttle was great.
Stayed in April 2022
Reviewed: 8 February 2022
Gelane
United Statesgreat size for our family
Stayed in February 2022
Reviewed: 14 January 2022
Jan
United StatesSecond time our family has stayed here. Facilities are very clean, staff exceptional.
Stayed in October 2021
Reviewed: 31 October 2021
Desiree
United StatesThere is nothing to not like about Kohala Suites.
As always we have had a nice visit.
Stayed in October 2021
Reviewed: 15 June 2021
Jan
United StatesStaff were all pleasant and helpful. Location and facilities perfect.
Stayed in April 2021
Reviewed: 10 January 2023
Brigitte
Switzerlanddark, beach quite far away, the whole complex feels outdated and oldish
Spacious unit and comfortable bed
Stayed in January 2023
Reviewed: 12 April 2022
Lakshmi
United StatesWe had bed bugs in our room. Hilton transferred us to another room after 3 days in the infested room. This was a spoiler on the vacation.
The place is located close to shopping and the resort. It has beautiful pools and the kitchen facilities in the suite are excellent.
Stayed in April 2022
Reviewed: 3 October 2021
Linchen
United StatesWe called someone to pick up trash and nobody showed up for two days.
We enjoyed the pool. Beautiful property.
Stayed in October 2021
Reviewed: 24 October 2022
Anonymous
United StatesIt was a bit further from Kona than I expected. A 30 min drive. But easy highway access.
It was beautiful, comfortable and had all the amenities.
Stayed in October 2022
Showing 1 – 25
Arrowtown, New Zealand
Düsseldorf, Germany
Paliseul, Belgium
Shanklin, UK
Mikulášovice, Czech Republic
Vlorë, Albania
Singaraja, Indonesia
Perth, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content