Kailua-Kona, 96740, United States
#14 of 19 hotels in Kailua-Kona
Guests' ChoiceBased on 30 hotel reviews
7.3Cleanliness
8.3
Comfort
7.9
Location
9.1
Facilities
7.6
Staff
6.6
Value for money
7.1
Free WiFi
8.3
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Showing 1 – 25
Reviewed: 27 December 2023
Bob
Canadan/a
Stayed in November 2023
Reviewed: 16 December 2023
Robert
United StatesSome of the electronics, lights/fan didn’t function. The lock had a very long digital sequence.
Good location
Stayed in December 2023
Reviewed: 28 October 2023
Debbie
AustraliaThere wasn’t anything we didn’t like
No breakfast facility
Stayed in September 2023
Reviewed: 7 April 2023
Kurt
CanadaWe did not take part with the breakfast. Location was very good for seeing things and being right on the ocean. We liked the the trolley availability and the island bus service.
Stayed in April 2023
Reviewed: 18 March 2023
Deidre
Australiano separate bathroom basin, not enough parking spaces- had to park on highway.
location, decor, facilities
Stayed in March 2023
Reviewed: 18 February 2023
Margery
United StatesFront desk person was not really helpful and also often not there. Parking is ridiculous.
The location is great. The parking situation is terrible. Our unit was clean and well furnished. The steps needed to get to our unit were a problem. The unit was quiet. The hot tub was lukewarm and only half the jets were working. Would we stay here again? Maybe. Hard to tell if the pluses outweighed the minuses.
Stayed in February 2023
Reviewed: 15 February 2023
Sharon
Canadawe knew it wasn't a full kitchen, however i was really surprised that there wasn't a anything to cook with except the out door BBQ. I thought there would have been at least a hot plate so something boil water or fry with. Nothing for us to even use on the BBQ( not cooking sheets or BBQ safe cook ware.. ) it made for having to eat out for any hot meals more then we expected.. unless we wanted to go buy BBQ safe cookware. In speaking with other guests that were in the same type of unit, they all had at least a hot plate to cook with stove top
the over all property was great, the grounds are well kept, the place is nice and quiet even though you are close to the popular street ..
Stayed in February 2023
Reviewed: 15 February 2023
Tsukovits
CanadaUncomfortable chairs. Had to waste my time on taking towels and sheets to a laundry. Not enough clean towels for the length of our stay. No mop to clean the floors.
Perfect location and quiet.
Stayed in February 2023
Reviewed: 19 December 2022
Denise
AustraliaAs this was a private unit it was managed by a property company remotely. we had arrived early on a flight and the front desk refused to take our luggage and check in wasn’t until 4pm. when I rang the property managers they were unable to communicate with the owners or the front desk. it was only another owner who helped us whereby she was able to contact the local real estate managing the property to obtain permission for an early check-in
The property was well located and the pool and hot tub were fantastic. Unit 219 was well set up and very clean
Stayed in December 2022
Reviewed: 19 September 2022
Stephanie
United StatesThe room could've used an armoire or some more hooks/hangers where we could hang our clothes. The 3 hooks on the living room wall weren't quite enough. The patio door is old and the lock mechanism was finicky; we figured it out but that could use an update. Also, if you get back after about 7pm, parking on the property was hard to come by. There was overflow parking on the main road close to the building, so we never had to park too far away, but trying to back out from those spots on to the rather busy main road was kind of a pain.
The location was great for a first-time visitor to Kona like me. We were right in the middle of everything in downtown Kona within walking distance to a lot of places, including the little farmer's market where we got a lot of great local produce. The room was clean and comfortable, and the balcony overlooking the pool was very nice to hang out on and dry all our wet stuff. Having a mini fridge, microwave, dishes, and utensils was very nice. The pool area and grounds were nicely kept. The WiFi also worked great the whole time we were there, and it wasn't one of those annoying ones where you have to keep logging in. The on-site laundry room with change and detergent vending machines also came in handy.
Stayed in September 2022
Reviewed: 23 April 2024
Carolyn
United StatesThe hot tub didn’t work! The vending machine didn’t work!
Stayed in April 2024
Reviewed: 24 March 2024
Bonnie
United StatesParking and room door sucked. Couldn't ever get in without a major hassle.
Location
Stayed in March 2024
Reviewed: 12 March 2024
David
United StatesOne sink for bathroom and kitchen jobs. Too few parking spots
The location was great. Pool was nice and the room comfortable
Stayed in March 2024
Reviewed: 6 January 2024
Michele
United StatesWished the hot tub had worked the whole time I was there. I wanted more light above the kitchen sink (which was the only sink, also my bathroom sink) A/C was noisy so I had it off most of the time
Liked the kitchen stuff (plates, cups, knives and tea kettle) Liked the mirror, the bed that raises and lowers The ceiling fans were great. Lots to f hangers helped that there wasn’t a closet I found the patio table and chair which I used inside for eating and writing.
Stayed in December 2023
Reviewed: 28 March 2023
Haiyang
United StatesThey kicked us out of the room at 10:30am at the checkout date, because they require us to leave at 10:00 AM while majority hotels and airbnb will let you stay till 11 am or 12 am . The house keeping comes sharp at 10am, and we start to pack and then the management comes with body guard ask us to move out our stuff immediately. we move our stuff out of the door and packing there. So if you have any chance to choose a normal hotel please do, don’t choose this so called vacation home
the location is good
Stayed in March 2023
Reviewed: 30 January 2023
Donna
CanadaNo bathroom to use while at the pool—had to go back to your unit, no ability to store luggage if you have a late flight leaving as is often the case. Not much effort in problem solving issues.
The location was great with many options for restaurants close by. The 2 barbecues were immaculately cleaned daily,This hotel have units all privately owned and we were travelling with others who had rented units much better equipped than ours was for a comparable price. There was no storage space for clothes, no beach chairs, no cook top, very old small fridge(took 3 days to freeze ice cubes) and lacked any basic things like a salad bowl. The bed was great, comfortable with an electric option to raise the top. The outside light wasn’t working (dark / dangerous) after 3 times informing the hotel it never did get fixed, they did change the light bulb, but required an electrician to address the problem
Stayed in January 2023
Reviewed: 25 September 2022
Ray
United Statespretty dirty once you start looking.
yes
Stayed in September 2022
Reviewed: 9 September 2022
Millar
Australiaall good
loved it
Stayed in September 2022
Reviewed: 4 September 2022
Janet
United StatesNo closet was fine but maybe more hooks
Location, pool and hot tub
Stayed in August 2022
Reviewed: 9 August 2022
Leeves
New Zealandhard to communicate with the owner/ we wanted an early check in but never got a response. the manager really didn’t have any authority and couldn’t even look after our bags until check in. worse thing was the bed bugs - nasty
great location excellent pool nice grounds
Stayed in August 2022
Reviewed: 16 June 2022
Mary
United StatesInventory and guides for internet and TV need updating, one wine glass, no hair dryer.
Location, unique nice balcony for breakfast.
Stayed in June 2022
Reviewed: 16 May 2022
Lucinda
Australia- reception staff were not very welcoming or helpful - not clear that we were unable to check in at our requested time of arrival
- very clean, spacious and cosy - WiFi really good
Stayed in May 2022
Reviewed: 11 May 2024
Natasha
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 8 May 2024
Lilian
AustraliaThere are no comments available for this review
Stayed in May 2024
Showing 1 – 25
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