7300 Crestmount Road, Jessup, MD 20794, United States
#3 of 7 hotels in Jessup
Guests' ChoiceBased on 506 hotel reviews
7.3Cleanliness
7.8
Comfort
7.7
Location
8.1
Facilities
7.5
Staff
8.3
Value for money
7.6
Free WiFi
7.9
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End of dialog contentReviewed: 14 May 2024
Melissa
United StatesRoom was very nice.
Stayed in April 2024
Reviewed: 13 May 2024
Judy
United StatesCould use new lines painted in parking lot so people could park properly and thereby gain a few more spaces. Thank you!
Stayed in May 2024
Reviewed: 9 May 2024
Tyheesha
United StatesCleanliness and noise The elevator needs cleaning regularly and common areas, things in rooms Need designated rooms for people with pets first 2 nights my allergies were on 1000 you can see where a dog chewed on the chair
Stayed in May 2024
Reviewed: 8 May 2024
Kia
United StatesCleaning throughly
Haven't tried, Extend time .
Stayed in April 2024
Reviewed: 2 May 2024
Andrea
United StatesThe bathroom fixtures were not installed properly
Breakfast was delicious and fresh
Stayed in April 2024
Reviewed: 29 April 2024
Michele
United StatesI had to keep bringing the key down stairs twice a day
The room was nice
Stayed in April 2024
Reviewed: 22 April 2024
Kia
United StatesI like but whole facility needs to be deep cleaned
Extend breakfast by 30 min
Stayed in March 2024
Reviewed: 19 April 2024
Knights
United StatesSaw a mouse and a can of raid from outside someone’s window.
Location was very convenient
Stayed in April 2024
Reviewed: 17 April 2024
Alexis
United StatesThe breakfast could improve by having better waffle batter which twice it was watery offer fruit salads and also more options wheat bread, bagels. I believe the menu can improve
I like that they to offer breakfast
Stayed in April 2024
Reviewed: 8 April 2024
Ronald
United StatesAsked for non smoking room, and room and hallways smelled horrible as well as nicotine dripping off the walls, bathroom was not fully cleaned
Location
Stayed in April 2024
Reviewed: 2 April 2024
Natasha
CanadaWe stayed for 4 nights and had to request additional towels because no one cleaned our room or replaced the sheets or towels the whole time
I liked that we were close to restaurants and shopping centers but the amount of trash on the side of the road leading to the hotel was a little off putting
Stayed in April 2024
Reviewed: 20 March 2024
John
United StatesTo make sure all outside key cards work at all doors so you can get back in from alternate doors versus just the main entrance. I was traveling with a dog and that would be helpful with letting the dog outside so you don't have to through the front lobby you could use the stairwell to go to your room instead.
The breakfast was decent the staff was friendly.
Stayed in March 2024
Reviewed: 15 March 2024
Stephen
United StatesThe process from booking was the only problem I had with the stay.
The stay was a good one. I had no problems with the hotel.
Stayed in March 2024
Reviewed: 29 January 2024
Chrystal
United StatesCould not connect to your unsecured Wi-fi my entire 2 day stay.
Room had a nice view of the woods with a running stream. King Suite was spacious
Stayed in January 2024
Reviewed: 18 January 2024
Robin
United StatesThe AC was broken in the room. We've found that hotels see in advance that a third party booking was done, and the rooms we get put in are substandard or in need of work. We would use the hotel reservations if they gave competitive pricing, but they don't.
There was an issue with the room and the evening employee went above and beyond to accommodate. Unfortunately I didn't get his name, but the service to rectify the situation was great!
Stayed in January 2024
Reviewed: 8 January 2024
Hamad
United StatesDoor Key did not work well, breakfast was mediocre,
Room was clean,
Stayed in December 2023
Reviewed: 30 December 2023
Darwin
United StatesNo shuttle to that airport.
Stayed in December 2023
Reviewed: 12 December 2023
Megan
United StatesPillows were lumpy and seemed very old. The bathroom floor wasn't swept. Nothing was really on offer for breakfast.
Friendly staff, convenient location (right off the freeway), ease of checking in/out, small pantry of snacks, good bathroom lighting.
Stayed in December 2023
Reviewed: 14 November 2023
Ao5
Puerto RicoMy stay was two nights and three days, but the room service never came, it was strange to me.
The staff was nice, I forget the keycard inside the room and they helped me quickly, I am very grateful for that.
Stayed in November 2023
Reviewed: 19 October 2023
Connie
United StatesThe bed was not comfortable
Stayed in October 2023
Reviewed: 9 October 2023
Dana
United StatesI paid for 2 queen beds and I'm pretty sure the ones in our room were only doubles- or the smallest queens we've ever slept on. The bathroom was tiny, the shower water pressure was terrible and the toilet didn't flush unless you held the handle down for 3 solid flushes. The breakfast lady was mean and pushy, the waffle makers were both pretty old and in rough shape, and the food offered was less than desirable. The price- for the area- would have been ok if not for all of these things, but we've definitely stayed in nicer places for less money.
The front desk staff were friendly, the check in and check out process were easy, the room was clean enough and the beds were comfortable. The air conditioner and fridge both worked just fine.
Stayed in October 2023
Reviewed: 9 October 2023
Helen
United StatesThe breakfast was terrible.
Stayed in October 2023
Reviewed: 29 September 2023
Sierra
United StatesThe common areas smelled at times and there was no free access to water. No water fountains
The rooms were comfortable.
Stayed in September 2023
Reviewed: 29 September 2023
Michal
Czech RepublicIce machine across the hall made my room very hot.
Modern and clean.
Stayed in September 2023
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