Clean, comfortable

Nice clean room great price

Stayed in April 2024

The room smelled a bit stale but we opened the window so that improved it somewhat. Breakfast is only served to 9 am so we had to set an alarm to ensure we got there on time. Not an exactly relaxing start to the day!

It was clean and the bed was comfortable. Good breakfast options.

Stayed in April 2024

Noisy, huge gap between the wall and the door.

Close to hospital

Stayed in April 2024

Our room smelled like someone had vomited in there

The young lady thay checked us in was amazing and very nice.

Stayed in April 2024

I had booked two originally. Then, separately I booked an additional room. The second booking was supposed to have been canceled. I canceled it from the VA Hospital in Minneapolis because I knew at that point the third room would not be used due to an unexpected family death. Because I was on my mobile phone, I did everything from the hospital. When we checked in Saturday, April 13, shortly after 3:00pm, we were told by the LaQuinta staff that they had not received a cancellation notice from Booking.com. I was very respectful & asked them to please release the room, which they immediately did. They thanked me, but told me, they could not reimburse me for the room that should have been canceled. They said that can only be done by you. I sent multiple emails immediately, replying from emails I received from Booking.com seeking help. Two emails stated I had timed out after explaining in detail what had happened. I sent another email, & never heard back from anyone. I did ask a staff person Saturday (yesterday) if the cancelled room had been booked, she told me LaQuinta was completed 100% booked. In fact, they turned people away. This morning before we checked out, I spoke with the front desk person & asked her what I should do. She told me this was not the first time they had had this happen & Booking.com, she thought, will reimburse us. I do not know what happened with you canceling the third room, but I am seeking reimbursement for the third room that has already been charged to our VISA card. Our brother died at the VA Hospital, yet, I was responsible enough to cancel the room during a devastating time. It leaves me questioning where the disconnect happened? I made several attempts to contact someone for your assistance, to no avail. We have booked several times through you, & have also had excellent experiences. Please help me resolve this problem. Thank you, Kathy ksjunghans@gmail.com

Friendly staff. Breakfast room was large. Good location. Clean room. Comfortable bed.

Stayed in April 2024

All was well

Stayed in April 2024

Bed was hard. Had been more comfy other times we stayed.

Front desk staff was cheerful, helpful, and friendly.

Stayed in April 2024

Too many people at once at breakfast. The breakfast area is too small to accommodate that many people at once Pool area full with people and kids. Kids splashing in hot tub. Too busy.

Clean hotel

Stayed in March 2024

I would give a 7 for this hotel. I don't think it is the cleanest place. Elevator always takes too long to get back. Pool wasn't that hot.

Staff in the breakfast room was really nice!

Stayed in April 2024

Furnishings and bathroom are showing signs of age. Ran out of towels in the pool area.

Good breakfast, convenient location, friendly staff.

Stayed in March 2024

Breakfast was ok but not great, not much fresh variety. Needs more thorough cleaning, corners of bathroom floor and elevator, behind and under fridge and bed.

Stayed in March 2024

So many people everywhere all the time. No ones fault, it was just incredibly busy

Stayed in February 2024

Breakfast

Had elevator

Stayed in February 2024

Hottub was not I. Good shape and clean

Clean Location

Stayed in February 2024

Breakfast was great. A good assortment of cereals, fruit, juices,milk, bread, muffins and hot breakfast items included sausages, hashbrowns and eggs. The apartment suites are great spaces for family with a kitchen, a living area with food-out bed and separate bedroom. Overall we had a very good experience on our short stay and will return.

Stayed in February 2024

Nothing

Clean

Stayed in December 2023

A bit of traffic noise.

Beds very comfortable. Walking distance to several restaurants. Breakfast very good, variety of hot and cold choices.

Stayed in January 2024

The sidewalk was very slippery

Easy to find

Stayed in December 2023

the room was too hot, the heater had some malfunction so if you turn it on the room becomes hot really fast, but if you turn it off the airflow continues with cold air, so it was not an option

The location, the basics were good

Stayed in January 2024

We has a clogged toilet but there was no plunger that could be found to fix it. Went to a different one and it too was clogged. Otherwise, it was awesome! Will be back...

99% was amazing! The staff was INCREDIBLE!

Stayed in January 2024

Some of the furniture in the room needs attention. The beds were great though

Pool, Social, Breakfast

Stayed in January 2024

The pool could be a bit deeper. In the morning when the breakfast ran out, it was not replaced right away, there was about a 10-15 minute wait on food.

I like that there was a lot of parking available, and that it was in a good location. Close to everything that we wanted to do!

Stayed in January 2024

The first room we were assigned to had a very bad odor. It smelled like a wet dog or sewer smell. I went to the front Desk that next morning and the lady at the front desk got us a new room right away. She was very accommodating! I didn’t get her name but I like to thank her for all her help.

Stayed in January 2024

N/a

Good breakfast, rooms very clean!

Stayed in January 2024