400 Sargent Drive, New Haven, CT 06511, United States
#10 of 10 hotels in New Haven
Guests' ChoiceBased on 688 hotel reviews
4.9Cleanliness
5.6
Comfort
5.7
Location
6.8
Facilities
5.2
Staff
7.1
Value for money
5.6
Free WiFi
7.2
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End of dialog contentReviewed: 5 May 2022
Happyco
United Statestoo old rooms
staff attention was amazing
Stayed in May 2022
Reviewed: 28 April 2022
Lennart
ChileRoom had humidity stains, the carpet in the hallway was coming apart, a staff member (I assume) was living in room close to ours, having their door open, listening to loud music and smoking in the room
Stayed in April 2022
Reviewed: 18 April 2022
Ebony
United StatesThe facilities are not modern or updated for the pricing.
The location
Stayed in April 2022
Reviewed: 16 April 2022
Cavanaugh
United Statesparking lot. hotel under construction
good location to interstate 95
Stayed in April 2022
Reviewed: 3 March 2022
Jon
United Statesold carpet, lumpy beds
convenient location near train station
Stayed in March 2022
Reviewed: 6 February 2022
Jay
United Statesold, run down, past it’s prime
location
Stayed in February 2022
Reviewed: 2 January 2022
Troy
United StatesNot clean, dated. Disgusting stains on couch, when called about they gave us a sheet to cover it not a different room.
closeness to college.
Stayed in October 2021
Reviewed: 20 December 2021
Joanne
United Statesthe bed was soft/sunk to center, heat/ac unit was loud, sheers on windows were shredded in areas, rug in hall way on our floor was not taught, and it appeared that only one of two elevators worked.
The check in was easy, the staff was nice and breakfast was good.
Stayed in December 2021
Reviewed: 8 December 2021
Jill
United StatesCeilings in hallway very low. I could touch them. Also the same in the bath/shower. Bathroom very small. This location is very dated and needs to be refurbished, etc.
First day, employee did not show up for work. Thus, no hot breakfast. Only cereal, breads, and yogurt. Also apples.
Stayed in December 2021
Reviewed: 28 November 2021
Chavon
United StatesThe conditions
The price
Stayed in November 2021
Reviewed: 28 November 2021
Ariana
United StatesStaff member stared at me while walking in through the side entrance. She was very rude about it. Our initial room given to us was absolutely filthy and disgusting. A new room had to be assigned to us.
It was comfortable
Stayed in October 2021
Reviewed: 16 November 2021
Lisa
United Statesvery outdated. need some upgrades everywhere.
Stayed in November 2021
Reviewed: 10 November 2021
Ronald
United StatesShocked Wyndham would put their name on this. I think it was housing illegals and homeless.
Location
Stayed in November 2021
Reviewed: 8 November 2021
Lindsay
United Statesit’s old and run down, you could hear every sound within the hotel and outside the hotel. it’s spitting distance from the highway so you can hear it all night. it was miserable
it had hot water and good heating
Stayed in November 2021
Reviewed: 11 October 2021
Anthony
United StatesThe bathroom seemed a bit outdated. The ceiling and shower were not very well kept.
The friendliness of the staff, as well as the location of the hotel. Also, free parking and WiFi were a plus.
Stayed in October 2021
Reviewed: 10 October 2021
Alexandra
United StatesHotel was a little down at he heels. The staff was very nice but the elevator, hallways ans room could use renovations.
Stayed in October 2021
Reviewed: 1 October 2021
Amanda
United StatesQuality of the hotel was real low, carpet was raised and uneven in the hallways. Our room there were a lot of stains on the floor, sink and toilet were wobbly, and the mattress was like sleeping on a rock.
The location was convenient, the staff was friendly and made everything easy, and it was inexpensive.
Stayed in September 2021
Reviewed: 27 September 2021
Tianna
United StatesIt wasn’t very clean inside or outside of our room
Location
Stayed in September 2021
Reviewed: 20 September 2021
Lin
United StatesThe hallway carpet leading from the elevator to the room was terribly wrinkled/loose, and in need of replacement. The A/C unit was noisy, both in start-up and running.
Bed was comfortable, but carpet appeared to be dirty and/or stained.
Stayed in September 2021
Reviewed: 8 September 2021
Jose
United StatesThe carpet needed immediate repair, noticed cracks on the sink of the bathroom, the smell out of the room was also noticeable
Good breakfasr; ver nice staff; very close to city and highway; comfy room; ample parking;
Stayed in September 2021
Reviewed: 30 August 2021
Mufutau
United StatesFailed for provide breakfast as promised for two days of my stay.
Room okay.
Stayed in August 2021
Reviewed: 28 August 2021
Shannon
United StatesIt was old , outdated, dirty
Nothing
Stayed in August 2021
Reviewed: 8 August 2021
Darren
United StatesAlmost got stuck in the elevator
Stayed in July 2021
Reviewed: 7 August 2021
Jinna
United StatesThe condition of the hotel is grubby . They gave our room away and cancelled our booking. We have to pay the current rate not the booked rate. There was miscommunication between booking. Com and La Quinta. La Quinta did not call me to confirm but I received an email confirming my stay. Surprise! After driving the whole day, we found out we don’t have a room. Very stressful experience. Not gonna do that anymore
Not sure
Stayed in August 2021
Reviewed: 22 July 2021
Stuart
United StatesNeeds an upgrade. Pool was broken and one of two elevators was broken
Stayed in July 2021
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