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  5. Reviews of La Quinta by Wyndham Madison American Center

Reviews of La Quinta by Wyndham Madison American Center 3 stars

5217 East Terrace Drive, Madison, WI 53718, United States

#41 of 61 hotels in Madison

Guests' Choice

Review score

Based on 804 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.2

  • Facilities

    7.8

  • Staff

    8.2

  • Value for money

    7.9

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 2 May 2024

    9.0
    Very nice property for the price. Great value.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Executive King Room - Non-Smoking
    • Stayed 1 night

    The television system was horrible. No local channels. (DISH) Hard to navigate. Maybe the worst I've experienced in a hotel. No other issues.

    Room was clean and large. Bathroom was clean. Shower was excellent. Breakfast was top notch for hotel food with eggs, sausage, biscuits and gravy and the ability to make waffles, along with the cereal and toast.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Na

    I called when I was in the parking lot and they let us check in early

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    It was ok but not up to the standard of LaQuinta we are accostomed to.
    • Leisure trip
    • Couple
    • One-Bedroom Executive King Room - Non-Smoking
    • Stayed 1 night

    Bathtub was extremely slippery no grab bars anywhere. Carpet looked stained.

    Location, pet friendly

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Good location for access to Interstate.
    • Leisure trip
    • Couple
    • One-Bedroom Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The common areas needed some attention. Might have been due to the weekend.

    We were welcomed by Shiva. He was helpful and friendly. The room was spacious. Good breakfast with waffles, eggs and sausages, plus cereals, yogurt, bagels etc.

    Stayed in April 2024

  • Reviewed: 22 March 2024

    8.0
    One night stay was good.
    • Leisure trip
    • Couple
    • One-Bedroom Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Front desk clerk was not very friendly or helpful.

    The location was good for traveling west.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    8.0
    Great place to stay in Madison. Very clean and spacious
    • Business trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bed sunk into the middle

    It was very clean, very spacious, the lobby/ breakfast area was large and we were able to relax at night and enjoy dinner we had brought in. The breakfast was amazing. Lots of choices. Many hot foods.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some of the breakfast wasn't the best. But it gave us a good morning snack

    Having late access to the hot tub. The value. The waffles

    Stayed in February 2024

  • Reviewed: 9 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Executive King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was okay, could of been warmer. Location was good.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    7.0
    Fair to Good, Depending on your needs.
    • Leisure trip
    • Couple
    • One-Bedroom Executive King Room - Non-Smoking
    • Stayed 2 nights

    Front desk young man was short and basically rude, wrong guy for the job.

    Room was remodeled and breakfast was pretty fair, for the USA that is. Don't ever compare a USA hotel breakfast to Europe hotels - not even close.

    Stayed in October 2023

  • Reviewed: 14 December 2023

    9.0
    Convenient location and good breakfast options!!!
    • Leisure trip
    • Couple
    • One-Bedroom Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tub needs to be redone and bathroom could be a bit brighter

    Convenient and good breakfast

    Stayed in December 2023

  • Reviewed: 26 November 2023

    8.0
    Would stay there again.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No towel bars in bathroom.

    Room was pretty basic but updated and clean. Vinyl flooring, which is a plus for cleanliness, especially since they allow pets. Nice morning breakfast with lots of choices.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    8.0
    Good stay with great breakfast
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was some construction work going on at night close to the hotel which was a little noisy, but we slept well anyways.

    The breakfast was great and the staff was kind and helpful. All in all a great stay!

    Stayed in November 2023

  • Reviewed: 22 November 2023

    9.0
    Really good experience
    • People with friends
    • One-Bedroom Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The night guy who checked us in wasn’t very personable. He barely spoke to me. He was on his phone in the back room when we came in and I think he was mad that we disrupted him. The morning guy who checked us out was very nice and friendly though.

    I loved the location (close to the hospital I was having surgery at). I liked how clean everything was. The lobby, my room, the bathroom. The bed was surprisingly comfortable (which almost never happens to me).

    Stayed in November 2023

  • Reviewed: 20 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Mobility/Hearing Impaired Access- Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lots of road noise. Really disappointed we had a full size bed. Thought we were getting a king. My mistake?

    Clean room, good bfast.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    7.0
    Good
    • Leisure trip
    • Group
    • One-Bedroom Executive King Room - Non-Smoking
    • Stayed 1 night

    Couldn't get the TV remote to work. After several attempts we realized the remote from the second TV was the one that worked the primary TV. Volume was rather loud until we figured that out. No bar/restaurant service.

    Room was quiet.

    Stayed in November 2023

  • Reviewed: 18 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Overcharged us

    Stayed in November 2023

  • Reviewed: 8 November 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • One-Bedroom Executive King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Clean

    The holding money has not returned to my account two times Rami Ababneh

    Stayed in October 2023

  • Reviewed: 6 November 2023

    8.0
    This hotel presents a solid choice for accommodation, albeit its location leaves a bit to be desired. It's highly ad
    • Business trip
    • Solo traveller
    • One-Bedroom Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room could be a bit cleaner.

    Friendly staff, farther than expected if you need to be in downtown.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • One-Bedroom Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Holding $50 from my card and it has not been returned yet for two reservations, 7th of October and 11th of October, the man on the front desk said it will be returned in two weeks

    Location

    Stayed in October 2023

  • Reviewed: 1 November 2023

    8.0
    Comfortable, welcoming and I will stay again!
    • Leisure trip
    • Family with young children
    • One-Bedroom Executive King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The chemical smell from the cleaning of my room was a bit overwhelming. Glad to know that the room was cleaned well though. Thank you!

    All of the staff members I had contact with were both courteous and professional. I also liked that the hotel site explains in great detail how check-in will work and any additional fees that may be charged at the time of check-in. I also really enjoyed the hot tub. It had the perfect temperature and appeared clean. I didn't eat breakfast at the hotel due to my personal schedule but the smell of the breakfast foods walking through the lobby was wonderful. I can only imagine it tasted great!

    Stayed in October 2023

  • Reviewed: 28 October 2023

    8.0
    Pleasant stay!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We had problems with the TV. Called front desk, came and fixed. But later it wasn't working again. ( this was the TV in by beds) Also felt there should be light above shower. Too dark in bathroom

    Leo, front desk was so nice! Greeted with a warm hello and smile.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    7.0
    Good value, convenient location to Madison...
    • Leisure trip
    • Couple
    • One-Bedroom Executive King Room - Non-Smoking
    • Stayed 1 night

    Tons of soccer tournament kids running the halls unsupervised by parents...

    Good value - Large room... Rate was inexpensive for what your got...

    Stayed in October 2023

  • Reviewed: 20 October 2023

    7.0
    Good
    • Couple
    • One-Bedroom Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom had one background light behind the mirror which was not helpful when getting ready for my friends wedding. The sheets and the comforter had stains that i noticed the next day.

    The staff was very accommodating with checkin

    Stayed in October 2023

  • Reviewed: 19 October 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was ok, not the best.

    Leo, who checked us in was very nice and professional. One of our rooms were accidentally booked on the wrong date (our fault) but Leo was able to get us in and close together.

    Stayed in October 2023

Showing 1 – 25

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