2421 Walnut Hill Lane, Dallas, TX 75229, United States
#158 of 170 hotels in Dallas
Guests' ChoiceBased on 157 hotel reviews
5.7Cleanliness
6.5
Comfort
6.6
Location
6.2
Facilities
6.2
Staff
7.0
Value for money
6.5
Free WiFi
6.5
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End of dialog contentReviewed: 26 April 2024
For
United StatesBed sheets ripped up asked for a new one and disnt get it! Had to ask for new towels
clean
Stayed in April 2024
Reviewed: 8 April 2024
Benjamin
United StatesThe room was too small.
It’s okay
Stayed in April 2024
Reviewed: 14 March 2024
Eva
United StatesThat it was cheap. Breakfast egg was gross. Tub drain missing/ broken.
Cheap
Stayed in March 2024
Reviewed: 10 March 2024
Jeremy
United StatesThe people running through the parking lot at 2 am when the bars closed screaming and the loud music because they parked in the hotel parking lot.
The hotel was great
Stayed in March 2024
Reviewed: 5 March 2024
Todd
United StatesCustomer service when we arrived Sunday. We made it there after 2pm. My husband asked if they could start the paperwork. We were told that they could until a room was connected to the paperwork. When my husband said "if we had time we would go somewhere else". Then all of a sudden, a room was ready. After paying for the room, that's when we were told that $100 deposit had to be paid, with cash. Something we have never had to do at a LA Quinta. I did receive it back at checkout. As we were leaving out the room to checkout, 2 of the cleaning ladies was talking. One of the was talking loud using foul language. For me, it wasn't a good stay. One of the guys at the desk was very unprofessional. He called my husband "pops" . He apologized but kept talking after my husband told him to walk away. I instead of him saying Sir or Mr. Napier, he says "Okay pops, your is ready". Disrespectful.
The only thing that was out was coffee. We wasn't told the time when breakfast start or end.
Stayed in March 2024
Reviewed: 28 February 2024
Laura
United StatesVery nice and clean
Stayed in February 2024
Reviewed: 31 January 2024
Castro
United StatesNo creamer available to make coffee, staff at front counter was cold.
Close proximity to night time clubs
Stayed in January 2024
Reviewed: 12 December 2023
Daisy
United StatesThe breakfast wasn’t that great. I don’t recommend staying if it’s cold weather because I guess the heater doesn’t work very well.
The hotel was fairly clean, good water pressure in the shower & the location wasn’t too bad I never felt in danger. The staff were friendly.
Stayed in December 2023
Reviewed: 1 November 2023
Christine
CanadaUnfortunately this hotel is really badly situated. It’s in a drug’s and prostitution area.
The guy at the front desk was amazing and very helpful. Before he did leave his shift he came to pet our dog. They have a security guy at the hotel all night. The bed was comfortable the room was fine. They had good variety at the breakfast.
Stayed in October 2023
Reviewed: 30 September 2023
Josh
United StatesEverything was great except our bathroom sink. We notified the front desk that the sink was not draining. They sent someone up to look at it and said they would put us in another room. They never put us in another room.
Everything but our bathroom
Stayed in September 2023
Reviewed: 16 September 2023
Clydio
United StatesThe prostitution and pimps all over
Right off the freeway
Stayed in September 2023
Reviewed: 25 November 2021
Aleesha
United Statesthe location wasn’t all that great and there was a mess up with my reservation
the security guard was very nice
Stayed in November 2021
Reviewed: 9 September 2021
Sandy
United StatesNo hairdryer no breakfast
The towels were sorft
Stayed in September 2021
Reviewed: 5 August 2021
Lionell
United StatesNo room cleaning until check out, I stayed 3 nights
Stayed in August 2021
Reviewed: 2 August 2021
Brandi
United StatesNo breakfast but I understand with covid. The air conditioner could have worked better we would wake up sweating but then would be freezing...no ice machines worked no laundry available staff seemed to just be there no uniforms no u couldn't really tell if they worked there are were guests had to ask for toilet paper and towels we booked a room with 4 guests only two towels...stayed 3 days only saw house keeping on our floor one time shower curtain was worn out...also water pressure sucked but we was on the 4th floor...also alot of traffic outside at night people just hanging outside in halls etc...
Pool was great could of been better taken care of but we still enjoyed it...the location was great for us lots of things to do and great places to eat within 20-30 mins
Stayed in August 2021
Reviewed: 21 July 2021
Lacey
United StatesI didn’t like that there was no more breakfast at 8:00! Also, I booked a pool view room but definitely did not have a pool view!
The staff was nice 👍🏼 It was close to the activities that I wanted to do!
Stayed in June 2021
Reviewed: 9 July 2021
Tricey1973
United StatesThe location of the hotel
The cleanness of the rooms
Stayed in July 2021
Reviewed: 26 June 2021
Amber
United StatesThe bathtub got stopped up. It took them two days to do anything about it. Also breakfast isn't good...
Everything else!! I liked every other thing about the hotel. Didn't have any issues beyond the bathroom issue.
Stayed in June 2021
Reviewed: 22 June 2021
Oluwapelumi
United StatesThe location was great
Stayed in June 2021
Reviewed: 20 June 2021
Jerrilyn
United StatesI chose smoking room didn’t receive it
The peace and quiet
Stayed in June 2021
Reviewed: 31 May 2021
Haley
United StatesStaff and the side door is broken.
The bed
Stayed in May 2021
Reviewed: 8 May 2024
Whitney
United StatesI stayed at this hotel to lear that they were undergoing renovations which was not listed at booking. The hotel was non refundable and at check in there was a signed that posted that there would be no water on the property for at least 10 hours. This was incredibly concerning as I was staying here for work but thankful the water was getting shut off after my departure. Additionally, my toilet didn't flush and had to get that repaired. They also advertise and said there would be breakfast in the morning, and there was not and not even creamer for coffee! There are signs all over that say if you don't get a parking pass you will be towed and it's your responsibility as the patron to ask for one which I did and told no need they only tow on the weekend. Again, I was traveling for work so the thought of being towed and not being able to make it to a meeting was worrisome. I never got a pass but thankfully I wasn't towed.
The bed was comfortable, good water pressure in the shower, and the room was moden and comfortable.
Stayed in May 2024
Reviewed: 25 April 2024
Travis
United StatesLocation away from airport. Shower pressure terrible.
It was available. Easy check in out
Stayed in April 2024
Reviewed: 22 April 2024
Moore
United StatesTV was out the entire time. Ice machines didn't work. Air conditioner didn't work. Room had bugs. Bugs in the halls. Shower was dirty
Stayed in February 2024
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