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  5. Reviews of La Quinta by Wyndham Dallas I-35 Walnut Hill Ln

Reviews of La Quinta by Wyndham Dallas I-35 Walnut Hill Ln 3 stars

2421 Walnut Hill Lane, Dallas, TX 75229, United States

#158 of 170 hotels in Dallas

Guests' Choice

Review score

Based on 157 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.6

  • Location

    6.2

  • Facilities

    6.2

  • Staff

    7.0

  • Value for money

    6.5

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 26 April 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed sheets ripped up asked for a new one and disnt get it! Had to ask for new towels

    clean

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The room was too small.

    It’s okay

    Stayed in April 2024

  • Reviewed: 14 March 2024

    5.0
    Paid for what I got.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    That it was cheap. Breakfast egg was gross. Tub drain missing/ broken.

    Cheap

    Stayed in March 2024

  • Reviewed: 10 March 2024

    7.0
    Good
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The people running through the parking lot at 2 am when the bars closed screaming and the loud music because they parked in the hotel parking lot.

    The hotel was great

    Stayed in March 2024

  • Reviewed: 5 March 2024

    7.0
    Clean room but customer service 👎🏽
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Customer service when we arrived Sunday. We made it there after 2pm. My husband asked if they could start the paperwork. We were told that they could until a room was connected to the paperwork. When my husband said "if we had time we would go somewhere else". Then all of a sudden, a room was ready. After paying for the room, that's when we were told that $100 deposit had to be paid, with cash. Something we have never had to do at a LA Quinta. I did receive it back at checkout. As we were leaving out the room to checkout, 2 of the cleaning ladies was talking. One of the was talking loud using foul language. For me, it wasn't a good stay. One of the guys at the desk was very unprofessional. He called my husband "pops" . He apologized but kept talking after my husband told him to walk away. I instead of him saying Sir or Mr. Napier, he says "Okay pops, your is ready". Disrespectful.

    The only thing that was out was coffee. We wasn't told the time when breakfast start or end.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Very nice and clean

    Stayed in February 2024

  • Reviewed: 31 January 2024

    7.0
    Decent hotel for money. Coffee bar was sparse. Front desk staff was okay.
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No creamer available to make coffee, staff at front counter was cold.

    Close proximity to night time clubs

    Stayed in January 2024

  • Reviewed: 12 December 2023

    6.0
    The hotel was fairly clean, good water pressure in the shower & the location wasn’t too bad I never felt in danger.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast wasn’t that great. I don’t recommend staying if it’s cold weather because I guess the heater doesn’t work very well.

    The hotel was fairly clean, good water pressure in the shower & the location wasn’t too bad I never felt in danger. The staff were friendly.

    Stayed in December 2023

  • Reviewed: 1 November 2023

    5.0
    Not the best safest place to stay !
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately this hotel is really badly situated. It’s in a drug’s and prostitution area.

    The guy at the front desk was amazing and very helpful. Before he did leave his shift he came to pet our dog. They have a security guy at the hotel all night. The bed was comfortable the room was fine. They had good variety at the breakfast.

    Stayed in October 2023

  • Reviewed: 30 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great except our bathroom sink. We notified the front desk that the sink was not draining. They sent someone up to look at it and said they would put us in another room. They never put us in another room.

    Everything but our bathroom

    Stayed in September 2023

  • Reviewed: 16 September 2023

    7.0
    Pleasant got some rest
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The prostitution and pimps all over

    Right off the freeway

    Stayed in September 2023

  • Reviewed: 25 November 2021

    5.0
    at least I had somewhere to stay
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    the location wasn’t all that great and there was a mess up with my reservation

    the security guard was very nice

    Stayed in November 2021

  • Reviewed: 9 September 2021

    5.0
    Passable
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    No hairdryer no breakfast

    The towels were sorft

    Stayed in September 2021

  • Reviewed: 5 August 2021

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    No room cleaning until check out, I stayed 3 nights

    Stayed in August 2021

  • Reviewed: 2 August 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    No breakfast but I understand with covid. The air conditioner could have worked better we would wake up sweating but then would be freezing...no ice machines worked no laundry available staff seemed to just be there no uniforms no u couldn't really tell if they worked there are were guests had to ask for toilet paper and towels we booked a room with 4 guests only two towels...stayed 3 days only saw house keeping on our floor one time shower curtain was worn out...also water pressure sucked but we was on the 4th floor...also alot of traffic outside at night people just hanging outside in halls etc...

    Pool was great could of been better taken care of but we still enjoyed it...the location was great for us lots of things to do and great places to eat within 20-30 mins

    Stayed in August 2021

  • Reviewed: 21 July 2021

    7.0
    It was ok and staff was nice.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t like that there was no more breakfast at 8:00! Also, I booked a pool view room but definitely did not have a pool view!

    The staff was nice 👍🏼 It was close to the activities that I wanted to do!

    Stayed in June 2021

  • Reviewed: 9 July 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The location of the hotel

    The cleanness of the rooms

    Stayed in July 2021

  • Reviewed: 26 June 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The bathtub got stopped up. It took them two days to do anything about it. Also breakfast isn't good...

    Everything else!! I liked every other thing about the hotel. Didn't have any issues beyond the bathroom issue.

    Stayed in June 2021

  • Reviewed: 22 June 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The location was great

    Stayed in June 2021

  • Reviewed: 20 June 2021

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    I chose smoking room didn’t receive it

    The peace and quiet

    Stayed in June 2021

  • Reviewed: 31 May 2021

    5.0
    On Saturday night, I went down to purchase a water. I stood at the counter for 4-5 minutes. No one came to the counter a
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Staff and the side door is broken.

    The bed

    Stayed in May 2021

  • Reviewed: 8 May 2024

    2.0
    Less than expected.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    I stayed at this hotel to lear that they were undergoing renovations which was not listed at booking. The hotel was non refundable and at check in there was a signed that posted that there would be no water on the property for at least 10 hours. This was incredibly concerning as I was staying here for work but thankful the water was getting shut off after my departure. Additionally, my toilet didn't flush and had to get that repaired. They also advertise and said there would be breakfast in the morning, and there was not and not even creamer for coffee! There are signs all over that say if you don't get a parking pass you will be towed and it's your responsibility as the patron to ask for one which I did and told no need they only tow on the weekend. Again, I was traveling for work so the thought of being towed and not being able to make it to a meeting was worrisome. I never got a pass but thankfully I wasn't towed.

    The bed was comfortable, good water pressure in the shower, and the room was moden and comfortable.

    Stayed in May 2024

  • Reviewed: 25 April 2024

    4.0
    Meh
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Location away from airport. Shower pressure terrible.

    It was available. Easy check in out

    Stayed in April 2024

  • Reviewed: 22 April 2024

    1.0
    It was horible
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    TV was out the entire time. Ice machines didn't work. Air conditioner didn't work. Room had bugs. Bugs in the halls. Shower was dirty

    Stayed in February 2024

Showing 1 – 25

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