345 Griffen Bell Drive, Hopkinsville, KY 42240, United States
#4 of 8 hotels in Hopkinsville
Guests' ChoiceBased on 687 hotel reviews
7.5Cleanliness
7.9
Comfort
8.0
Location
8.6
Facilities
7.7
Staff
8.4
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 21 April 2024
Matt
United StatesWasn’t very clean floors need deep cleaning as they make your socks brown walls need cleaning from food on them
Breakfast wasn’t bad
Stayed in April 2024
Reviewed: 12 April 2024
Aimee
United StatesRoom 103 had an exposed carpet tack strip that I stepped on. The lady at the front desk did say she'd have maintenance fix it. Other than that little problem, the room was nice.
Nice facility with a great breakfast and very friendly staff.
Stayed in April 2024
Reviewed: 11 April 2024
John
United StatesRoom setup was a bit incomplete. We had shampoo but no soap. Two of the three towels were neatly folded.
Great location. Dining was within walking distance.
Stayed in April 2024
Reviewed: 10 April 2024
Margie
United StatesThey take pets.
Stayed in April 2024
Reviewed: 7 April 2024
Aubrey
United StatesThe rude clerk, the DAMAGE DEPOSIT I was not informed of.
It was clean, breakfast was good.
Stayed in April 2024
Reviewed: 1 April 2024
Trulock
United StatesI didn't like the person that checked me in that night. She was not pleasant, didn't smile once, didn't explain when asked questions. A different person checked me out the next morning and she was GREAT! I dislike the $50 deposit & the form which said I agree to a $150 cleaning fee and required my signature. It should be worded differently, very misleading.
Stayed in March 2024
Reviewed: 10 March 2024
Laura
United StatesMy particular room seemed to have had someone in there before me: the trash can was full, the toilet seat was up and one of the beds was a little disheveled with the clock turned towards it as if someone had to get up at a certain time. Everything else looked untouched. Since I was staying only one night, I just slept in the other bed.
The staff were fabulous and the location was perfect. The price of the room was great too.
Stayed in March 2024
Reviewed: 2 March 2024
Herbert
United Statespool wasn’t available
average selection but what was offered was tasty .
Stayed in March 2024
Reviewed: 28 February 2024
Debra
United StatesIndoor pool wasn't open.
Quiet,clean and good location
Stayed in February 2024
Reviewed: 26 February 2024
Cramer
United StatesThere was a loose tile in the bathroom. They might want to find a new maintenance man, who can repair or replace the tile.
Very friendly staff. Large clean rooms.
Stayed in February 2024
Reviewed: 13 February 2024
Robbins
United StatesBeds were not comfortable. Room had trash still under cabinet. Door the the refrigerator was broke.
Location
Stayed in December 2023
Reviewed: 10 February 2024
Cecile
United StatesPoorly completed repairs. Lots and lots of rules!
Very clean with friendly staff. Good breakfast and great beds.
Stayed in February 2024
Reviewed: 1 February 2024
Kenneth
United StatesThe cleaning staff was very rude. It was like I was asking them of a favor to clean the room so I could go in
Everything was fine once we got into the room but we were made to wait two and a half Hours to get in
Stayed in February 2024
Reviewed: 15 January 2024
Dale
United StatesThe morning receptionist at the desk was very rude We had been told we could have a late check out Because we are Wyndham platinum and she told us we could not Without getting charged after we had made plans for dinner Breakfast was good, except there was no gravy and biscuits, and the eggs were atrocious
Stayed in January 2024
Reviewed: 12 December 2023
Erica
United StatesThe lighting in the room was subpar. It was dark and dismal.
The accommodations were comfortable and the staff was very friendly.
Stayed in November 2023
Reviewed: 27 November 2023
Joan
United StatesNot much except for the bathroom was not the cleanest. There was a hole in the carpet in the room also.
We do love the facility however our room was not the cleanest. The complimentary shampoo bottles were only half full. The bathroom sink was still dirty and had water spots all over the faucet.
Stayed in November 2023
Reviewed: 20 November 2023
Joan
United StatesWhat we really did not like was the pillows. There were three pillows on each bed and they were as small as throw pillows on a couch and were rock hard. Of course this was the first time we forgot to bring our own pillows from home.
It was close to where we needed to be. Very cleanand the employees were very pleasant to work with
Stayed in November 2023
Reviewed: 31 October 2023
Lisa
United StatesClean and right on the way down to Nashville. Good breakfast!
Stayed in October 2023
Reviewed: 29 October 2023
Demontae
United States100 rooms
Food
Stayed in September 2023
Reviewed: 26 October 2023
Maggie
United Statesdidn't like staying in handicapped room
nice and clean. liked breakfast
Stayed in October 2023
Reviewed: 2 October 2023
Dennis
United StatesBreakfast was very good, staff excellent. A work in progress, can tell working on upgrading some is a little worn.
Stayed in October 2023
Reviewed: 23 September 2023
Jill
United StatesIssue with check-in, booking was confirmed but when we arrived was told we wouldn't be able to check-in bc there was a problem with my virtual card?!? Quite the issue, unable to address issue via chat thru the actual app...said request would take up to 24hrs!! Long wait for customer service rep to address issue...however, once I got them on the phone, issue was easily resolved and gentleman was not only helpful but very apologetic!! He even stayed on the line to contact facility and assured my check- would be nothing but smooth upon my return to facility.
Comfy bed, quiet facility, breakfast was great, morning staff exceptional!!
Stayed in September 2023
Reviewed: 8 September 2023
Fry
United StatesThe beds are not comfortable & it took 4 different trys with the key cards up & down the elevator at 4am to finally get some that actually worked. I don't like that the pool locks you in there & gotta call to get out.
Breakfasts were great & open not crowded.
Stayed in August 2023
Reviewed: 7 September 2023
Chandler
United StatesEverything was great other than a bit of disrepair in a few places and a subpar breakfast, mainly the eggs were powdery.
The staff was very friendly and accomodating.
Stayed in September 2023
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