4001 Market Street, Reno, NV 89502, United States
#48 of 48 hotels in Reno
Guests' ChoiceBased on 1229 hotel reviews
4.3Cleanliness
5.1
Comfort
5.2
Location
6.4
Facilities
4.8
Staff
6.4
Value for money
5.1
Free WiFi
6.3
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End of dialog contentReviewed: 27 May 2024
Edizabeth
United StatesThe second we walked into the room there was a smell we had to air out for hours. There was a fake finger nail on the bathroom floor next to a dead spider, there was gnats or small flies coming out of the bathtub. The people outside were so loud on the motorcycle making noise and blasting music which I get hotel can’t control. This was a last minute hotel we needed so we just slept there and left it was decent but the price was too high for what we got.
I liked the convenience, only positive thing about the room was the tv
Stayed in May 2024
Reviewed: 19 May 2024
Nick
United StatesOld and Grungy
Stayed in May 2024
Reviewed: 9 May 2024
Richard
United StatesBreakfast bar was very minimal and certainly not up to expectations . One waffle maker out of order. Always dirty and unkept. It would be better to not have breakfast than have a dirty environment to eat in.
Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa It had a bed and shower. I could get coffee early in morning. Parking was abundant Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Stayed in May 2024
Reviewed: 8 May 2024
Wade
United StatesRoom was a mess die lock was broken, and
The breakfast was decent
Stayed in April 2024
Reviewed: 22 April 2024
Dwane
United StatesRoom was not clean. TV was broken. Property has no elevator for second floor. Drug use in parking lot.
Breakfast had no eggs or sausage. Did have muffins and waffles.
Stayed in April 2024
Reviewed: 8 April 2024
Eric
United StatesI could hear the next room fornicating the whole time which kept me awake
It was available
Stayed in April 2024
Reviewed: 23 March 2024
Neil
United StatesBreakfast had very few options, none very good. The woman at the front desk did not seem very happy to help me. I asked if we could get a room on the first floor instead of the second (no elevator), and was told nothing was available. It was obvious that there were many vacant rooms on the ground level. When I asked the next morning if I could give her a Wyndham rewards number to get credit for our stay, she basically said "no'. When I persisted she told my that my name was on the booking and our rewards account was in my wife's name (who also was a guest), and we could not get credit. Eventually she begrudgingly entered the member number. Then she added that since I booked though a third party, that I was not entitle to rewards points anyway.
The price.
Stayed in March 2024
Reviewed: 19 March 2024
Justin
United StatesDirty air conditioner did not work. Very noisy. Plus side was it was cheap.
Stayed in March 2024
Reviewed: 8 March 2024
Matthew
United StatesNo airport shuttle, very basic very dated
Close to airport
Stayed in March 2024
Reviewed: 2 March 2024
Julie
United StatesOld and rundown but it was cheap and ok for one night.
Cheap
Stayed in February 2024
Reviewed: 25 February 2024
Joshua
IndiaRoom was exceptionally dirty, crusted dirt all over the carpeting, weird stains on the bathtub, sheets and towels were stained, room smelled of cigarette smoke although it was non-smoking, bed was uncomfortable. For some reason there was an ironing board without a cover in the corner. One positive was the strong water pressure. Shouldn’t have expected much for the price but this was comically bad.
Not much.
Stayed in February 2024
Reviewed: 5 February 2024
Miguel
United StatesWe didn’t like that everything in the room was visibly dirty or felt dirty. There were stains on all of the furniture, half the light switches didn’t work, the shower was so filthy and grimy looking that we didn’t even use it. The room had an odd aroma about it, most likely the carpet.
The only thing we liked about the property was the location.
Stayed in February 2024
Reviewed: 30 January 2024
Jody
United Statesbed frame kept dropping the box springs, long nasty sticky stain or something on the skirting and comforter. bath tub felt like you were going to fall thru.
location
Stayed in January 2024
Reviewed: 9 January 2024
Michael
United StatesThe facility was unclean and the room was in a need of repairs
We neede a hotel that allows pets
Stayed in January 2024
Reviewed: 20 December 2023
Dan
United StatesTub floor “buckles. Water valves don’t adjust smoothly — ice cold or scalding hot. Old and run-down feel throughout. Not even a blanket or bead spread on bed.
Stayed in December 2023
Reviewed: 26 November 2023
Ruyi
United StatesRoom is dirty
Location is good
Stayed in November 2023
Reviewed: 22 October 2023
Joseph
United StatesRoom was really dirty. Bathroom was not very clean and toilet was not clean and had stains. Carpet was disgusting and dirty. Had to walk with socks on. Room was very outdated and chair to sit on was very soiled. Breakfast at the lobby was terrible. Not much to eat and not very much sitting for people to eat. Worst Hotel I’ve ever stayed at in my life. 👎🏻
Location
Stayed in September 2023
Reviewed: 20 October 2023
Joclyn
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 1 October 2023
Charles
United StatesNot what I expected
Stayed in September 2023
Reviewed: 25 September 2023
Christian
United StatesNo towels No room cleaning Key cards kept stop working Restroom dirty Refrigerator iced over
Like the location
Stayed in September 2023
Reviewed: 23 September 2023
Hatch
United StatesIt was dirty took pic turned in to management room was dirty the place needs to be cleaned up I won't be back it was that bad
Place to sleep
Stayed in September 2023
Reviewed: 21 September 2023
Stephen
United StatesRoom was small, there was only one available electrical outlet. The high price on the first night ($250+) was grossly out of proportion for the low quality of the room.
Free breakfast and WiFi was nice. I was glad to be able to bring my dog to the room.
Stayed in September 2023
Reviewed: 19 September 2023
Daniel
United StatesJust the room service. The cleaning of the room.
I stayed for five days and never received main service even though I requested it twice. I had to go get towels and garbage bags myself from the front desk. The tub shower drained very slowly. Someone did come on the last day I was there, but what is also reported the first night ice date. Night staff was very pleasant and accommodating. There were people sleeping outside my room in their car with barking dogs. 
Stayed in September 2023
Reviewed: 18 September 2023
Lucelva
United StatesIt was not that clean
It was close to shopping center
Stayed in September 2023
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