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  5. Reviews of La Quinta Inn by Wyndham San Antonio I-35 N at Rittiman Rd

Reviews of La Quinta Inn by Wyndham San Antonio I-35 N at Rittiman Rd 3 stars

6410 Interstate 35 North, San Antonio, TX 78218, United States

#270 of 319 hotels in San Antonio

Guests' Choice

Review score

Based on 2650 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.2

  • Location

    6.7

  • Facilities

    6.0

  • Staff

    8.0

  • Value for money

    6.4

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 5 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    That it smells like mildew...

    Nutting it smelled really bad

    Stayed in June 2024

  • Reviewed: 4 June 2024

    5.0
    It was ok.
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    It was stinky ,bed covers were stained, bed was warped, sidewalks were sticky.

    Friendly staff

    Stayed in June 2024

  • Reviewed: 26 May 2024

    5.0
    N/A
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A bit pricey for the room. Outdated and had a muggy smell

    Location

    Stayed in May 2024

  • Reviewed: 20 May 2024

    5.0
    Passable
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The smell of the rooms was bad

    The service

    Stayed in May 2024

  • Reviewed: 20 May 2024

    5.0
    okay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the property was decent … i had 2 rooms, in the back one didnt not have a mini refrigerator nor microwave. my daughter got the hotel and she had to wait until i got to the hotel because she did physical id there. Thats stupid , second when i called i did told the person ( female) my was going to be there earlier then me and she was going to pay when she gets there, booking was aware i was going to pay at the location. i call the front and spoke to a male( front office) he was rude … so my daughter waiting in the truck with my grandkids outside till i got there. my daughter has coming to san antonio running from the tornado and no light and making sure my grandkid who was asthma and allergy…the morning staff was great and helpful… but the late night staff has bad!!! oh and in the back there was alot of people outside in the parking making me and my grandkids feeling unsure!!!!!

    i just the front entrance

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    I would stay again
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The room was HOT!

    The mini fridge didn’t work, but the nice gentleman changed our room. He was very polite and sweet

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Overall pretty good for the price and everything worked well enough for me.
    • Leisure trip
    • Group
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Saw a few roaches

    The beds were nice. The Wi-Fi was good and the breakfast was pretty good too.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The rooms tv remote and a few of the lights didn’t work in our room. Also our bed sheets had stains on them, when we came in they may have been washed but it’s just a bad look to have stains that make the bed look dirty. Same goes for the walls and restrooms had lots of stains that just overall didn’t make it feel to clean and doesn’t feel like effort was made to fix these things.

    The front staff was really helpful and kind from the start of our stay til the end. Very nice and welcoming energy and willing to help out at any time.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It looked like a trap house outside

    Everything but the location wow

    Stayed in May 2024

  • Reviewed: 9 May 2024

    6.0
    It was okay, not the best hotel. It wasn’t really much of a hotel more like a motel. Looks very different in pictures.
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Room smelled like someone was smoking there. There was also small roaches that would come out by the bed and while you used the bathroom.

    Not much to like about it.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Smells of urine
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds and Bathtub - Mobility Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    My carpet was wet with urine and smelled awful and the breakfast was free but I would of liked some yogurt or fruit

    Staff very friendly and free breakfast was a bonus

    Stayed in May 2024

  • Reviewed: 27 April 2024

    6.0
    Pleasant
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location and the loud people all night long outside

    Price and staff was great the room was great

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My room had a roach in it. The breakfast area needs more cleaning. It wasn't cleaned from. Breakfast.

    Brittany was great !!! Very courteous and funny. Great personality.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Fine, but definitely not an overly positive experience.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights

    The location was a bit rough and security was not amazing. A homeless man wandered into breakfast and started taking food before being removed by staff, and I was a bit worried by multiple signs telling you to deadlock the doors at night and be careful about your safety. Nothing bad happened, but it was a bit unsettling. We arrived to a police officer chasing a man down the carriageway outside the motel. Not nearly as good as other La Quinta stays (other locations) for the same price.

    It was very affordable and reasonably well located (right off the Interstate) for access to San Antonio. Breakfast was a good addition and included, which was a nice touch.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    6.0
    Ok however needed proper cleaning and security.
    • Leisure trip
    • Couple
    • Deluxe King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room could have been cleaned better. Floors filthy. Someone else's loose meds found. Sink stopped up. Great price and location however we expected more. Lots of homeless on property and most outside of the room.

    Breakfast

    Stayed in April 2024

  • Reviewed: 15 April 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Cost

    Stayed in March 2024

  • Reviewed: 15 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Bedroom quilt, mattress and bathroom walls in the shower had what looking like blood stains and/or splattered and quilt was also has cigarette/cigar burns.

    N/A

    Stayed in March 2024

  • Reviewed: 11 April 2024

    5.0
    Not good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Restroom light broken Microwave broken Asked ' them fix they never did

    Double beds

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Found 5 roaches in my room

    Breakfast

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Comfortable enough to get a good rest, but STINKY
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The room smelled incredibly powerfully like gym socks. It was amazing. How?? Did someone die in there? The other guests looked pretty rough, so maybe. I got nose-blind quickly, but that window I mentioned? So glad it could open. The lighting was okay but not great. It is on a busy street with no charm or character whatsoever - you could be in any city in America, they all have a street by the freeway like this - and it was close enough to the railroad tracks that you could hear the train's lonesome HONK HONK periodically.

    The breakfast was modest, but fine. You get to make yourself some Texas-shaped waffles! The coffee was drinkable. The pool was open and looked clean. The room was clean and the beds were comfortable - I slept great. The shower was hot and the towels were clean. The toilet worked. There were no amenities in the room like a mini-fridge or coffee maker, but the property did have ice. The A/C worked well and was quiet; also, the window opened and had a screen. The people who worked there were friendly. The lobby was welcoming. It wasn't a luxury place by any means, but it was okay for catching some zzz's and the price was right. It looked like there were laundry facilities. It was so cheap that you could live there long-term, and I suspect that was the case for many of the residents.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in March 2024

  • Reviewed: 6 April 2024

    7.0
    Good
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    They could do more cleaning but it was an awesome stay

    The front desk was awesome 😎

    Stayed in March 2024

  • Reviewed: 5 April 2024

    6.0
    It was an okay temporary stay, needs to be renovated and fumigated.
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    It’s outdated. Old carpets , old furniture, old curtains. Smells very odd. Roaches throughout. Peeling paint and rusted areas. People hanging around outside, wasn’t sure if they were guests or just people lingering.

    The staff was very welcoming and helpful. Pretty convenient location for what I needed. I did have a smart Tv so that was cool.

    Stayed in April 2024

  • Reviewed: 30 March 2024

    7.0
    The staff were very friendly and helpful. Good price..
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The carpet was old.

    Staff were friendly and helpful. Breakfast and Beverages were good.

    Stayed in March 2024

Showing 1 – 25

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