9521 Market Pl Road, Fort Myers, FL 33912, United States
#58 of 72 hotels in Fort Myers
Guests' ChoiceBased on 859 hotel reviews
6.4Cleanliness
6.8
Comfort
6.9
Location
8.1
Facilities
6.6
Staff
7.9
Value for money
6.8
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Shadrekka
United StatesThe smell. The hallways smelled awful and the elevator needs some work, it could breakdown any day.
The rooms were clean and breakfast was nice.
Stayed in May 2024
Reviewed: 7 April 2024
Paul
CanadaNo shuttle
Close to the airport close to restaurants
Stayed in February 2024
Reviewed: 10 March 2024
Deborah
United StatesBreakfast and staff were very nice.
Stayed in March 2024
Reviewed: 11 February 2024
Gail
United StatesRoom needs renovation, old wood furniture chipped, desk chair cushion badly stained; unlike other hotels, sparse breakfast, all carbs and cold hard boiled eggs
Very comfortable beds, good shower, frig
Stayed in February 2024
Reviewed: 3 February 2024
Anand
IndiaThe Thermostat didn’t work The shower tap didn’t work well
B/ F was OK Location is excellent
Stayed in January 2024
Reviewed: 3 January 2024
Amanda
United StatesThere was a horrible smell in the room whenever the AC kicked on- very moldy/musty caused allergies to act up
The Staff was very friendly and it was a good location
Stayed in December 2023
Reviewed: 18 December 2023
Chardesa
United StatesThe smell! It smells of mildew and the pool area was fishy. The person in the next room had a barking dog and they was making weird noises and banging as early as 5 am
The staff was nice
Stayed in December 2023
Reviewed: 16 December 2023
Steven
United StatesThe room had a funny odor in it, So we switch rooms and it still was better but Still had a slight odor
Breakfast was adequate, Location was good, Beds were comfortable and good
Stayed in December 2023
Reviewed: 15 December 2023
Anisley
United StatesI was upset the hot tub was not working because I specifically choose this location for the hot tub.
The cleanness and the kind staff.
Stayed in November 2023
Reviewed: 11 December 2023
Brigitte
United StatesThe hotel had an odor. The carpet in room 214 had a musty odor. Additionally, there were issues with the bathroom tub faucet handle not functioning properly and it took an incredibly long time for the hot water to start flowing.Also the hot tub was broken.
The location of the property was excellent.
Stayed in December 2023
Reviewed: 27 November 2023
Weaver
United StatesSpa didn't work
Stayed in November 2023
Reviewed: 5 November 2023
Wade
United StatesHot tub wasn't working. And.pool could have been.cleaner More meat on breakfast bar
The breakfast could have been a little better. The location was great
Stayed in November 2023
Reviewed: 10 October 2023
Cece
United StatesI didn't like when I try to explain to the GM about my money about them when you check out they go back on your account and they charge you two times that's the thing I don't like and when you try to talk to him the GM she is bad business she don't want to listen to you and she thinks she's right
I like one step two staff members a guy and a woman that work there
Stayed in October 2023
Reviewed: 27 September 2023
J
United Statesi Do not like all these ?
Stayed in August 2023
Reviewed: 19 September 2023
Angie
United StatesBed hard
Great bfast
Stayed in September 2023
Reviewed: 4 September 2023
Fontaine
United StatesI would like the Location
Front desk guy not very nice it's African
Stayed in September 2023
Reviewed: 28 August 2023
Rachel
United StatesThe hot tub was colder than the pool and the pool was not very clean the elevator is in poor condition and the room key cards malfunction often
The staff was extremely courteous, the staff was very helpful and the location was perfect just needs a little work from upper management nothing the crew can do about that
Stayed in August 2023
Reviewed: 1 August 2023
Nola
United StatesThe main reason the score was lower was because the elevator was out the 2 nights we were there. So if you have any handicap issues at all, be sure to insist on ground floor room. Room was perfectly clean. Beds very comfy. Linens crisp and clean. Overall shape of inside hotel could use a refurbishing. But Staff was very kind and excellent. And our experience was very good, minus the lack of elevator.
Stayed in July 2023
Reviewed: 31 July 2023
Michael
United StatesElevator broken , rocks keeping side doors open , dog feces all over the outside of the side doors . Rugs stained , stairway due to elevator broken smelled , everytime I stepped outside there was a rock holding the door open ( I have pictures of the sign on the elevator) .
It served it’s purpose. The elevator was broken the entire time . It is what it is
Stayed in July 2023
Reviewed: 27 July 2023
Esteban
ItalySmell of humidity on the room. It did not look fully clean. Personal seemed unhappy, swimming pool did not seem clean.
The area was ok
Stayed in July 2023
Reviewed: 26 July 2023
Monica
United StatesSmall pool. Breakfast was ok. Not to many choices
Location
Stayed in June 2023
Reviewed: 8 July 2023
Melissa
United StatesI’m wheelchair accessible only and was given a room with no handicap accessible restroom or shower and I specifically asked for this
The location and staff was ok
Stayed in July 2023
Reviewed: 27 June 2023
Jason
United StatesA/C was intermittent.
Housekeeping was great! Breakfast hours were convenient.
Stayed in June 2023
Reviewed: 9 June 2023
Price
United StatesYou pay for pool n Jacuzzi last time no pool or jacuzzi this time we got pool but no jacuzzi I was on the 3 floor room smelled like cigarettes bathroom shower was hard to us so we would shower n leave it pulled up so when u started a bath. The shower would be already on . In the room the bed should be by the ac not by the bathroom 😒
Staff
Stayed in June 2023
Anaxos, Greece
Cochem, Germany
Tokoname, Japan
Lanark, Canada
Slano, Croatia
Mayrhofen, Austria
Amsterdam, Netherlands
Kuwait, Kuwait
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content