200 Jibboom Street, Downtown Sacramento, Sacramento, CA 95811, United States
#64 of 83 hotels in Sacramento
Guests' ChoiceBased on 703 hotel reviews
6.3Cleanliness
6.9
Comfort
6.9
Location
6.8
Facilities
6.6
Staff
7.6
Value for money
6.9
Free WiFi
7.0
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End of dialog contentReviewed: 21 May 2024
Greg
United StatesSet up of room. Only one bath towel, no wash cloths. Coffee maker was missing parts, and only one coffee packet. Door to clothes closet was missing and the free breakfast was pretty slim on choices.
Easy access to the freeway. Room was clean. Easy entry and parking. Helpful friendly staff.
Stayed in May 2024
Reviewed: 20 May 2024
Silvia
United StatesIt was not very clean, they didn’t come to clean the room once while we stayed there
Stayed in May 2024
Reviewed: 14 May 2024
John
JapanI was a little disappointed in the staff. When I arrived in the evening, the desk clerk did not know much about restaurants in the area. She said, "She was new". Okay. Fair enough. So use the internet and check to assist your guest. Hotel services 101. I needed an iron and ironing board and called the front desk multiple times, however, no one answered and it went to a voice message many times. I left a message once. I later walked to the front desk (its about a 5 min walk from the rooms in the back of the property) to ask for an iron and the desk staff was smoking a cigarette in front of the hotel and proceeded to tell me "I am on a break". Okay. Fair enough. That surprised me. I had been calling for a couple hours intermittedly. Okay. Fine. Then when I returned later, the same man said, "I cannot leave the front desk" and "our maintenance guy has gone for the day" or something to that effect. Next day, in the morning, I needed to iron my shirts for an interview.... Housekeeping had not arrived yet. I eventually got an iron but this was just a bit much. Also as others have mentioned, there were several homeless people in tents lining the street that the hotel is positioned on and in the park behind the property. Some guests may not feel comfortable about this. I am not sure I would stay here again, knowing what I know.
Good breakfast, simple and hearty. Room was clean, shower pressure good, nice selection of channels on the tv, bed comfortable.
Stayed in April 2024
Reviewed: 12 May 2024
John
United KingdomIt’s not exactly in the city centre as specified on booking.com.
Stayed in May 2024
Reviewed: 6 May 2024
John
United StatesI was disappointed with the customer service. It lacked organization and... well customer service. No one was rude, just unorganized. I was also disappointed with the cleanliness of the room. The bedclothes were clean and had, what seemed to be, a neutral order. Under the bed? Lots of dust bunnies and like, dirt pebbles. Everything above was obviously clean, but the floor could've used a closer inspection. The furniture, outlets, and lights needed better maintenance or finishing touches. The main room was a little tight with the queen bed and the furniture. The furniture needed some more maintenance or to be put together with more attention to detail. Fridge and microwave inside cabinet, with door that didn't close properly. Banged my knee twice.
I liked the location. I was pleasantly surprised by the lack of noise from the nearby freeway. It was a Friday night stay over and impressed with the lack of noise from others in the lot or neighboring rooms. The bathroom was huge, and toilet paper could have been placed a bit better, but the shower/bathtub was awesome. Easy to use and the hand holds in the shower were anchored nicely and didn't shake or feel loose at all.
Stayed in May 2024
Reviewed: 28 April 2024
Benjamin
FranceIt's in a questionable area, but I guess it's more a California problem.
Good Breakfast Helpful Staff
Stayed in April 2024
Reviewed: 21 April 2024
Claudia
ChileThe room smelled like smoke and the bath was dirty.
Staff very nice, good reception and breakfast. I didn’t use the pool but it look like clean.
Stayed in April 2024
Reviewed: 20 April 2024
Sinem
United StatesBathroom was not very clean, they forgot to put a soap to our room
Breakfast was nice, the location was also nice. We stayed one night so we did not have high expectations.
Stayed in April 2024
Reviewed: 17 April 2024
Douglas
United StatesNo bathing soap, no garbage containers
Staff was friendly. Didn't have any bathing soap and no garbage container.
Stayed in April 2024
Reviewed: 12 April 2024
Karra
United KingdomThe property is listed as a ‘hotel’ but is in actual face a ‘motel’, there were quite a few homeless persons on the road directly beneath my room who were making noise all hours of the night. This was very disturbing for my 4 and 11 year old. Also the heater in the room didn’t work properly
The rooms were clean
Stayed in April 2024
Reviewed: 1 April 2024
Minuet
United StatesYou could tell the room was old. The tub was stained and needed to be refurbished, I couldn’t adjust the shower head, the power button on the remote was missing so it was hard to turn the tv on/off. I didn’t feel as safe because there was a lot of people out at night by the pool smoking weed and being loud. It was ghetto.
The staff was nice. I liked that they served breakfast and the room was clean
Stayed in March 2024
Reviewed: 30 March 2024
Rocio
United StatesI didn’t like that our room had no trash can. Luckily we bought a big gallon bag from home so we used that for the one night we were there
I really liked the location. Right off the freeway and very close to downtown and other locations such as the capital and old town sac
Stayed in March 2024
Reviewed: 30 March 2024
Phyllis
United StatesBooked as supposed to have shuttle from airport. Apparently discontinued during COVID, Priceline website NOT accurate.
Stayed in March 2024
Reviewed: 30 March 2024
Raveling
United StatesThe cleanliness of the rooms were questionable. The state of the rooms is in disrepair. It appears that the hotel or at least the two rooms we had could use a complete remodel.
The front desk staff was very friendly. Breakfast was a good variety of options. Check in and out was easy.
Stayed in March 2024
Reviewed: 25 March 2024
Christopher
United StatesThe smell of Smoking and Marijuana
Breakfast was not good, too many people not enough food
Stayed in March 2024
Reviewed: 20 March 2024
Jim
United StatesBreakfast fair, had egg patty of some sort, no potatoes of any type with sausage only, no other meat.
Stayed in March 2024
Reviewed: 20 March 2024
Lisa
United StatesThe location. Seemed to be suspect folks cruising around property that made me feel unsafe.
Room and bathroom were clean. Breakfast was lovely.
Stayed in February 2024
Reviewed: 18 March 2024
Wesley
United StatesTerrible area with lots of homeless people walking around.
The room was clean. Price was ok. And my truck didn't get broken into.
Stayed in March 2024
Reviewed: 16 March 2024
Debradenise
United StatesThe noise level, pedestrian traffic, smell of marijuna creeping in the room
Stayed in March 2024
Reviewed: 13 March 2024
Myers
United StatesThe signage was confusing, I wasn't sure I was in the right place. The TV didn't work, there was no hot water in the shower, the toilet ran for about 5 minutes after it was flushed. The furniture had definitely seen better days. The elevator floor had duct tape on it ,and the buttons were cracked and old.
The location is good, the man at the desk was very nice and helpful. The lobby is beautiful. The room was clean, and there's security on the property.
Stayed in March 2024
Reviewed: 7 March 2024
Perez
MexicoThe hotel is in great need of renovation, everything is outdated and old.
The room was clean, we were only there overnight.
Stayed in February 2024
Reviewed: 2 March 2024
Amit
United StatesElevator wasn't working properly.
Rooms were clean and comfortable enough. Breakfast was good, nothing too fancy but solid.
Stayed in March 2024
Reviewed: 18 February 2024
J_cal
United StatesThe room was nice, but the shower head in our room #344 was high and spraying on the ceiling. It looked like they didn't put plumbers tape on the threads. Also no way to adjust it, my fiance is short so it was a pain for her. I hope not all the rooms are like that.
Close to the freeway and downtown. Like that it's right by the river and park.
Stayed in January 2024
Reviewed: 16 February 2024
Frankie916
United StatesSome Room fixtures were damaged, tub drain was missing. Door knob popped off , cabinets were loose
Free Breakfast , Close to Downtown, nice size suite
Stayed in February 2024
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