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Reviews of Howard Johnson by Wyndham Sacramento Downtown 3 stars

200 Jibboom Street, Downtown Sacramento, Sacramento, CA 95811, United States

#64 of 83 hotels in Sacramento

Guests' Choice

Review score

Based on 703 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.9

  • Location

    6.8

  • Facilities

    6.6

  • Staff

    7.6

  • Value for money

    6.9

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 21 May 2024

    5.0
    Staff was helpful on our requests to correct our room set up and for a one night stop it was okay.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night

    Set up of room. Only one bath towel, no wash cloths. Coffee maker was missing parts, and only one coffee packet. Door to clothes closet was missing and the free breakfast was pretty slim on choices.

    Easy access to the freeway. Room was clean. Easy entry and parking. Helpful friendly staff.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Good
    • Group
    • Deluxe Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    It was not very clean, they didn’t come to clean the room once while we stayed there

    Stayed in May 2024

  • Reviewed: 14 May 2024

    6.0
    Room was ok.
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights

    I was a little disappointed in the staff. When I arrived in the evening, the desk clerk did not know much about restaurants in the area. She said, "She was new". Okay. Fair enough. So use the internet and check to assist your guest. Hotel services 101. I needed an iron and ironing board and called the front desk multiple times, however, no one answered and it went to a voice message many times. I left a message once. I later walked to the front desk (its about a 5 min walk from the rooms in the back of the property) to ask for an iron and the desk staff was smoking a cigarette in front of the hotel and proceeded to tell me "I am on a break". Okay. Fair enough. That surprised me. I had been calling for a couple hours intermittedly. Okay. Fine. Then when I returned later, the same man said, "I cannot leave the front desk" and "our maintenance guy has gone for the day" or something to that effect. Next day, in the morning, I needed to iron my shirts for an interview.... Housekeeping had not arrived yet. I eventually got an iron but this was just a bit much. Also as others have mentioned, there were several homeless people in tents lining the street that the hotel is positioned on and in the park behind the property. Some guests may not feel comfortable about this. I am not sure I would stay here again, knowing what I know.

    Good breakfast, simple and hearty. Room was clean, shower pressure good, nice selection of channels on the tv, bed comfortable.

    Stayed in April 2024

  • Reviewed: 12 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    It’s not exactly in the city centre as specified on booking.com.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Could've been better, but overall, pretty nice.
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was disappointed with the customer service. It lacked organization and... well customer service. No one was rude, just unorganized. I was also disappointed with the cleanliness of the room. The bedclothes were clean and had, what seemed to be, a neutral order. Under the bed? Lots of dust bunnies and like, dirt pebbles. Everything above was obviously clean, but the floor could've used a closer inspection. The furniture, outlets, and lights needed better maintenance or finishing touches. The main room was a little tight with the queen bed and the furniture. The furniture needed some more maintenance or to be put together with more attention to detail. Fridge and microwave inside cabinet, with door that didn't close properly. Banged my knee twice.

    I liked the location. I was pleasantly surprised by the lack of noise from the nearby freeway. It was a Friday night stay over and impressed with the lack of noise from others in the lot or neighboring rooms. The bathroom was huge, and toilet paper could have been placed a bit better, but the shower/bathtub was awesome. Easy to use and the hand holds in the shower were anchored nicely and didn't shake or feel loose at all.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night

    It's in a questionable area, but I guess it's more a California problem.

    Good Breakfast Helpful Staff

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    It was quiet and comfortable. For a business trip and a good rate place to stay it is ok.
    • Business trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted via mobile

    The room smelled like smoke and the bath was dirty.

    Staff very nice, good reception and breakfast. I didn’t use the pool but it look like clean.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was not very clean, they forgot to put a soap to our room

    Breakfast was nice, the location was also nice. We stayed one night so we did not have high expectations.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No bathing soap, no garbage containers

    Staff was friendly. Didn't have any bathing soap and no garbage container.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    6.0
    Nice clean room.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 7 nights
    • Submitted via mobile

    The property is listed as a ‘hotel’ but is in actual face a ‘motel’, there were quite a few homeless persons on the road directly beneath my room who were making noise all hours of the night. This was very disturbing for my 4 and 11 year old. Also the heater in the room didn’t work properly

    The rooms were clean

    Stayed in April 2024

  • Reviewed: 1 April 2024

    5.0
    For the price it was decent.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    You could tell the room was old. The tub was stained and needed to be refurbished, I couldn’t adjust the shower head, the power button on the remote was missing so it was hard to turn the tv on/off. I didn’t feel as safe because there was a lot of people out at night by the pool smoking weed and being loud. It was ghetto.

    The staff was nice. I liked that they served breakfast and the room was clean

    Stayed in March 2024

  • Reviewed: 30 March 2024

    7.0
    Besides not having a trash can in our room. The location and stay was good. For one night stay and for the area, it was
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like that our room had no trash can. Luckily we bought a big gallon bag from home so we used that for the one night we were there

    I really liked the location. Right off the freeway and very close to downtown and other locations such as the capital and old town sac

    Stayed in March 2024

  • Reviewed: 30 March 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Booked as supposed to have shuttle from airport. Apparently discontinued during COVID, Priceline website NOT accurate.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    5.0
    A low priced option if all you're doing is sleeping.
    • Leisure trip
    • Group
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night

    The cleanliness of the rooms were questionable. The state of the rooms is in disrepair. It appears that the hotel or at least the two rooms we had could use a complete remodel.

    The front desk staff was very friendly. Breakfast was a good variety of options. Check in and out was easy.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    6.0
    People sat on stairs and talked all night smoking
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night

    The smell of Smoking and Marijuana

    Breakfast was not good, too many people not enough food

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night

    Breakfast fair, had egg patty of some sort, no potatoes of any type with sausage only, no other meat.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    6.0
    Good facility. Very nice staff. Just wouldn't stay there again due to location.
    • Leisure trip
    • Solo traveller
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night

    The location. Seemed to be suspect folks cruising around property that made me feel unsafe.

    Room and bathroom were clean. Breakfast was lovely.

    Stayed in February 2024

  • Reviewed: 18 March 2024

    6.0
    It's a place to sleep
    • Leisure trip
    • People with friends
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Terrible area with lots of homeless people walking around.

    The room was clean. Price was ok. And my truck didn't get broken into.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The noise level, pedestrian traffic, smell of marijuna creeping in the room

    Stayed in March 2024

  • Reviewed: 13 March 2024

    5.0
    Step up from Motel 6
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The signage was confusing, I wasn't sure I was in the right place. The TV didn't work, there was no hot water in the shower, the toilet ran for about 5 minutes after it was flushed. The furniture had definitely seen better days. The elevator floor had duct tape on it ,and the buttons were cracked and old.

    The location is good, the man at the desk was very nice and helpful. The lobby is beautiful. The room was clean, and there's security on the property.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    6.0
    It was an OK stay, would not stay there again.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The hotel is in great need of renovation, everything is outdated and old.

    The room was clean, we were only there overnight.

    Stayed in February 2024

  • Reviewed: 2 March 2024

    7.0
    Great value and location
    • Leisure trip
    • Family with young children
    • 1 King Bed and 2 Full Beds, Two-Bedroom Suite, River View, Non-Smoking
    • Stayed 4 nights

    Elevator wasn't working properly.

    Rooms were clean and comfortable enough. Breakfast was good, nothing too fancy but solid.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    6.0
    Close to everything in downtown Sacramento
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was nice, but the shower head in our room #344 was high and spraying on the ceiling. It looked like they didn't put plumbers tape on the threads. Also no way to adjust it, my fiance is short so it was a pain for her. I hope not all the rooms are like that.

    Close to the freeway and downtown. Like that it's right by the river and park.

    Stayed in January 2024

  • Reviewed: 16 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Some Room fixtures were damaged, tub drain was missing. Door knob popped off , cabinets were loose

    Free Breakfast , Close to Downtown, nice size suite

    Stayed in February 2024

Showing 1 – 25

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