2370 North Highland, Jackson, TN 38305, United States
#29 of 30 hotels in Jackson
Guests' ChoiceBased on 458 hotel reviews
4.0Cleanliness
4.8
Comfort
5.2
Location
6.4
Facilities
4.5
Staff
6.4
Value for money
5.1
Free WiFi
6.2
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End of dialog contentReviewed: 16 March 2024
Lyle
United StatesNo exterior lighting. Real rough looking exterior and interior needs updating. Cheap breakfSt
Stayed in March 2024
Reviewed: 23 February 2024
Tracy
United StatesCleanliness , poor . Bugs and ceilings falling in . Carpet dirty .
The staff
Stayed in February 2024
Reviewed: 18 September 2023
Warrington
United StatesUnder construction. Damaged walls, ceilings, disgusting carpet, smelly halls. Another couple left after checking in because of mold.
People
Stayed in September 2023
Reviewed: 15 September 2023
Burdine
United StatesStaff was tryna sell weed to me
The basics. Hulks is right there
Stayed in September 2023
Reviewed: 11 September 2023
Maren
United StatesThe facility was run down. The pool was covered. The wallpaper was peeling and drywall falling off.
Stayed in September 2023
Reviewed: 24 July 2023
Yeaman
United StatesMy room had trash on the floor when I arrived. It was dirty. The bathroom had visible dirt and the shower was dripping and there was green mold on the faucet. The lobby was messy with boxes and had plastic hanging over parts of the building.
The pillows were comfortable.
Stayed in July 2023
Reviewed: 25 June 2023
Kent
United StatesHotel lobby and hallways smelled musty
Didn't stay for breakfast...hotel didn't look clean
Stayed in June 2023
Reviewed: 25 April 2023
Eric
United StatesProperty needs updating...cracks in walls, baseboards, bathroom. Broken desk chair. NO HOT WATER and terrible water pressure. Dirty carpets and walls in lobbies. Filthy carpets.
Convenient location, comfortable beds, great staff, quiet location. Heat/Ac worked great,o
Stayed in April 2023
Reviewed: 2 March 2023
Sherry
United StatesThis facility is sadly in need of work! Stained & thin carpet everywhere, broken doors, Obviously patched major water leaks on the ceiling, non-functioning plugs, lamps, and TV. La Quinta can certainly do better. I am shocked that Wyndham would let a property get this run down. While I think our room was basically clean, it was in such a bad state, I cannot be absolutely sure.
Location is great; right off I 40. Staff were very friendly & helpful, especially Tammy, the evening shift manager on duty. Bed was decent; price is right; AC worked well. THERE WERE NO BUGS! not in the reception area, not in our room, not in the hallways, not in the breakfast area.
Stayed in February 2023
Reviewed: 31 January 2023
Lavundra
United StatesThe bed bugs been cleaned on one side if the inn....then lie and sayy remodeling
Close to restaurants
Stayed in January 2023
Reviewed: 29 December 2022
Pat
United StatesThe hotel is old and falling apart. Carpets are stained, the drawers don't stay shut, they just slide out on their own and the fire door in the hallway is coming apart.
Stayed in December 2022
Reviewed: 8 December 2022
Slakman
United StatesRoom and motel was in dire need of repair and upgrading. Outside canopy was coming apart, hallway ceiling tile was old, stained and falling in. Room bathroom had multiple cracks and chips in the walls. The bathtub was rusty and stained to the point we wouldn’t use it. The carpet appeared dirty and needed replacement.
Room was clean, breakfast was good
Stayed in December 2022
Reviewed: 23 November 2022
Leonard
United StatesThe closet broke and SOOO small.
The Parking..BREAKFAST
Stayed in November 2022
Reviewed: 18 November 2022
Merv
United StatesThe carpet in the room was very warn and had been chewed up by a dog. the bathtub was filthy. THE ROOM WAS VERY MUSTY SMELLING. YOU COILD SEE WATER DAMAGE TO THE CEILING IN THE NW CORNER. NO HANGERS IN THE CLOTHES HANGING PLACE. THE OLD PLACE REALLY NEEDS TO BE REMODELED.
Not very good. Mostly carbs.
Stayed in November 2022
Reviewed: 21 October 2022
Robin
United StatesIt needs renovations. It had horrible carpet and bed had a dip in it. The bathtub had stains.
Price was ok. The staff were great.
Stayed in October 2022
Reviewed: 18 October 2022
Phelps
United StatesVery unclean. Cockroaches in the room and my dog found a stale piece of bread in a corner of the room. The doors were dirty and there were stains everywhere.
Pet friendly, and had availability the night we needed it. Coffee maker in the room was nice. The hotel was quiet.
Stayed in October 2022
Reviewed: 17 October 2022
Jerry
United StatesConstant water on the floor in. Bathroom had mole. Not enough break. Customer service was very pitiful and not friendly. Needs to be trained for better customer service.
Spacious room
Stayed in October 2022
Reviewed: 30 September 2022
Andrew
United StatesThe place was filthy - not even the sheets were clean.
Stayed in September 2022
Reviewed: 29 September 2022
Earon
United StatesThe facility was in great need of repairs. The carpets need to be cleaned or changed as they looked very dirty. The toilet in the room needed repairs to the mechanisms in the toilet tank to keep the water from running continuously.
The facility was in great need of repair. I was not impressed when I got onto the floor where my room was located and the carpet looked like it had not been cleaned in years. It was very dirty and had what looked like bleach had been spilled in several spots. When got into my room, I heard the toilet water continuously running. I lifted the tank lid and saw that the rubber flapper was decayed to the point that it would no longer stay attached to the overflow tube. I had to set it in place in order for the tank to fill so it could be flushed after using it and the reset it for the next time I used the toilet. I will say the beds were clean and somewhat comfortable. Other than that, the facility seemed to need a great deal of maintenance.
Stayed in September 2022
Reviewed: 17 September 2022
Loida
United StatesIt was dirty.The carpet is filthy the table and drawers are dusty the shower faucet was leaking it woke up all night but we didn’t complain to have it fixed because we stayed only one night and we were able to get some sleep eventually. Part of ceiling on the entrance is peeling off.
Just the bed
Stayed in September 2022
Reviewed: 26 August 2022
Michael
United StatesI was disappointed in the appearance of the facility. It seems quality has suffered greatly in the last few years. I traveled in 2019, and the hotels seemed much cleaner and more inviting.
Stayed in August 2022
Reviewed: 22 August 2022
Reggie
United StatesThey like to steal your money
Stayed in August 2022
Reviewed: 5 August 2022
Christopher
United StatesI have stayed at the La quinta before and the service and facilities has gone down hill drastically in 3 years
Stayed in August 2022
Reviewed: 30 July 2022
Aquil
United StatesThe toilet was mess the TV wasn't working good
How the beds was
Stayed in July 2022
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