106 Merchant Walk, Summersville, WV 26651, United States
#4 of 6 hotels in Summersville
Guests' ChoiceBased on 1844 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.3
Staff
8.9
Value for money
8.5
Free WiFi
8.3
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End of dialog contentReviewed: 3 December 2023
Kristina
United StatesCouldn’t figure out how to turn the heat down, too hot in room.
Friendly staff
Stayed in December 2023
Reviewed: 2 December 2023
Paula
CanadaBeds were very comfy.. breakfast options good, clean and tidy, rooms spacious, staff friendly.
Stayed in November 2023
Reviewed: 30 November 2023
John
United StatesCan’t think of anything.
The bed was the biggest thing, felt great when I awoke. Good breakfast in the morning.
Stayed in November 2023
Reviewed: 28 November 2023
Larry
United StatesPool heater was broken
Stayed in November 2023
Reviewed: 22 November 2023
Debbie
CanadaPool was fine but room was old and needing attention. Got to the pool door and had to go back to reception to book out a towel...could have said so when I asked where the pool was.
Was a pleasant stay.
Stayed in November 2023
Reviewed: 19 November 2023
Joy
United StatesPrice at Little high.
Great location!!!
Stayed in October 2023
Reviewed: 17 November 2023
Colleen
United StatesBreakfast was excellent!
Stayed in November 2023
Reviewed: 11 November 2023
Kevin
CanadaThe Hotel is one the highway with two traffic lights close by, so it can be loud. Ask for a room facing the car park.
Stayed in November 2023
Reviewed: 10 November 2023
Geraldine
CanadaConvenient, clean and well maintained!
Stayed in November 2023
Reviewed: 6 November 2023
Robert
CanadaClose to highway
Stayed in November 2023
Reviewed: 4 November 2023
Wonderingaroundgal
United StatesYou can hear the cars from the highway from your room.
Nice location. There are so many stores and restaurants nearby. Hotel is decent and clean. They have a good hot breakfast.
Stayed in November 2023
Reviewed: 3 November 2023
Donna
CanadaThe pool and hot tub were closed! Very disappointing! 🥲
Stayed in October 2023
Reviewed: 2 November 2023
Debbie
CanadaPrice has gone up.
Although they allow pets my allergies where not bothered so very clean . Great breakfast close to restaurants for dinner
Stayed in October 2023
Reviewed: 31 October 2023
Janice
United StatesOnly thing bad I can say about it was we weren't smart enough to figure out the blinds. Lol And the idiot that was hotrodding up and down the shopping center out front. None of this was your fault.
Was clean and comfy. Close to the site we were visiting. Had everything we needed. Thank you
Stayed in October 2023
Reviewed: 31 October 2023
Wright
United StatesSome staff
Everything
Stayed in October 2023
Reviewed: 30 October 2023
Margot
United Stateswas hoping to use hot tub, but pool and hot tub were closed due to broken heating
room was comfortable and clean, check in staff were friendly, breakfast was busy but well stocked
Stayed in October 2023
Reviewed: 30 October 2023
Ball
United StatesDoor locks were a PAIN, I think it time to upgrade. Air freshener (too strong) in hallways. Hallway carpets need a good cleaning.
The addition of biscuits, gravy, and home fries was above expectations. Giving a us a choice of soft and firm pillows.
Stayed in October 2023
Reviewed: 29 October 2023
Wendy
CanadaAll was okay
Breakfast was satisfactory with good selections and hot food was hot.
Stayed in October 2023
Reviewed: 28 October 2023
Michael
United StatesNot much
Clean. Staff are friendly.
Stayed in October 2023
Reviewed: 26 October 2023
Emilia
United StatesAwkward location- in the middle of a strip mall parking lot. Difficult to pull into the hotel parking lot. Cement barriers were low to the ground and not the easy to see at night, entryway was about as wide as a standard pickup.
Close to New River Gorge and around quite a few places to eat. Summerville is a cute town. Comfortable room, everything that could be expected. Bed was very comfortable and everything in the bathroom worked.
Stayed in October 2023
Reviewed: 26 October 2023
Ping
United StatesPillow size is small.
Room is very cozy and comfortable. Air conditioning is quiet and very efficient.
Stayed in October 2023
Reviewed: 24 October 2023
Al
CanadaThe bed had a hint of cigareete smell and a roll to the middle . Maybe time to replace.
Breakfast was well presented and the chef was very friendly, I would have preferred scambled eggs in stead if the chesse omlet. Rooms was exceptionaly clean.
Stayed in October 2023
Reviewed: 24 October 2023
Bradley
United StatesOur Tv stopped working. The bathroom could of had more lighting
The beds were extremely comfortable. I was impressed at the amount of choice at breakfast
Stayed in October 2023
Reviewed: 23 October 2023
Joel
United StatesClosed early....didn't get to try it
Stayed in October 2023
Reviewed: 23 October 2023
Michael
United StatesHot tub did not have water. Pool was cold. Rooms facing the highway were noisy. NO BLACKOUT WINDOW COVERINGS!!!!
Breakfast was OK. About a 6 on a ten-point scale.
Stayed in October 2023
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