402 North Martin Luther King Highway, Lake Charles, LA 70601, United States
#21 of 32 hotels in Lake Charles
Guests' ChoiceBased on 248 hotel reviews
7.4Cleanliness
7.8
Comfort
7.7
Location
7.6
Facilities
7.6
Staff
8.8
Value for money
7.4
Free WiFi
8.3
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End of dialog contentReviewed: 11 May 2024
Pete
United StatesMicrowave door was smudged and needed a good clean The water temperature control on the otherwise excellent roll in shower requires attention - it is overly stiff and difficult to adjust for frail fingers Now this may sound weird: the water level in the shall toilet basin is high. As a male, it’s disconcerting to feel your genitalia touching this water!!! (And I am not over generously endowed!)
Clean and conveniently located. Alecia the receptionist was excellent. Breakfast was basic but fine. I have missed in house complimentary breakfast on my recent trip Disabled facilities were very good ( see note about shower below) Full range of TV channels
Stayed in May 2024
Reviewed: 11 December 2023
Lila
United Statescouldn't access the wifi
Stayed in December 2023
Reviewed: 8 October 2023
Edward
United StatesClean and friendly
Stayed in October 2023
Reviewed: 7 September 2023
Latona
United StatesThe room wasn’t cleaned properly
Location to the event I was attending
Stayed in September 2023
Reviewed: 8 August 2023
Ann
United StatesLocation was quite where I expected it to be. But that’s not the hotels fault
Very clean. Staff was extremely friendly. Beds were super comfy.
Stayed in August 2023
Reviewed: 4 August 2023
Anthony
United StatesLocation
Good breakfast
Stayed in July 2023
Reviewed: 3 August 2023
Deanna
United StatesThe location of it right off the interstate. Ight
The bathroom tub was drained real slow. But that was the only thing that I didn't like.
Stayed in July 2023
Reviewed: 20 July 2023
Mrselisha
United StatesClean better and spray for bugs
Breakfast was good and lots of choices. The room was ok just need some upgrades and cleaned better.
Stayed in July 2023
Reviewed: 17 July 2023
Artemiza
United StatesThere was roaches in our room it was gross my daughter got up to get her chips and there was roaches on counter
Right on highway
Stayed in July 2023
Reviewed: 28 May 2023
Warren
United StatesFriendly and professional
Stayed in May 2023
Reviewed: 27 April 2023
Charles
United KingdomSee above
The breakfast was really good considering what we paid. The bathroom was rather disappointing, it needed a complete refurbish, toilet, washbasin & bath, definitely not up to the standard of the rest of the hotel.
Stayed in April 2023
Reviewed: 21 April 2023
Diane
United StatesBeds
Location
Stayed in April 2023
Reviewed: 23 February 2023
Kayrn
United StatesThe shower wasnt too clean and the Soap bars could be bigger.
Rooms ate spacious. Excellent service at the front desk. Good breakfast.
Stayed in February 2023
Reviewed: 20 February 2023
Herman
United StatesBreakfast was good,
Stayed in February 2023
Reviewed: 18 September 2022
Amy
United StatesLocation
Stayed in September 2022
Reviewed: 8 September 2022
Charlie
United Statesstarting to need some repairs
breakfast good, staff excellent, room okay
Stayed in September 2022
Reviewed: 5 September 2022
Mary
United StatesNot enough towels. When we would ask for towels they would say they were waiting for them to come from laundry. The power went out and was out for 4 hours. No apologies were given.
I loved the location of this hotel. You have access to anything you could need.
Stayed in September 2022
Reviewed: 29 August 2022
Misty
United StatesIt was a great stay. The rooms were a little warm and noisy with the ac. Also the shampoo having to have a person come in my room to unlock and change was weird. NOT a fan at all. Other than that it was okay.
The staff at check in was great. Straight to our rooms and back out to visit.
Stayed in August 2022
Reviewed: 26 August 2022
Mohammad
United StatesHot coffee
Good
Stayed in August 2022
Reviewed: 25 August 2022
Erica
United StatesThe price and staff
Rooms need to be updated Tub was chiped and stained
Stayed in August 2022
Reviewed: 28 July 2022
Melissa
United StatesRestroom could been a little more updated
I enjoy the comfortable bed.
Stayed in July 2022
Reviewed: 26 July 2022
Suzy
United StatesRoom smelled a tiny bit humid/mildewy but was very clean.
Breakfast was good- good variety and fresh fruit.
Stayed in June 2022
Reviewed: 20 July 2022
Cynthia
United StatesI wasn't impressed with the coffee or the breakfast. But the pancake machine was cool. The pool has a gazebo but it just wasn't close to the pool chairs or pool. The concrete was blistering hot and a few tables with umbrellas would give people the choice of sitting near the pool but in the shade. The gazebo could use a ceiling fan or something to offer relief from the sun and make the pool enjoyable.
AlThe staff went out of their way to help accommodate me. I requested a handicapped room, I was given a standard room. I explained to the staff that I can't physically get in and out of the bath tub. The gentleman brought a shower seat that allowed me to sit on the edge and pick up my legs to get them into the tub. Then i waa able to stand up and take a shower. It was more difficult than a walk in shower but it worked for me. The hotel needs more than 1 handicapped room. Not many people need or want to take a sit down bath in a tub. Please convert more rooms to walk in showers.
Stayed in June 2022
Reviewed: 13 July 2022
Michael
United Stateslocation of hotel busy
Staff were really nice, friendly, we appreciate that and hotel and room was nice and clean, good value.
Stayed in July 2022
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