2320 Double Play Way, Lancaster, CA 93536, United States
#7 of 13 hotels in Lancaster
Guests' ChoiceBased on 79 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.6
Facilities
8.6
Staff
8.5
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 8 April 2024
Srideshikan
United StatesNot much to say negative about this place.
It is located in quite place and well maintained well . It is very close to Highway. Complimentary breakfast was amazing. Good choices for grown ups and kids. Added bonus is the movie theater next to it.
Stayed in April 2024
Reviewed: 6 February 2024
Vilma
United StatesCharged for parking when we parked ourselves. In the seven days we were there the room was cleaned or replenished only once.
Comfortable beds. Like kitchen in suite. Laundry on property is nice.
Stayed in January 2024
Reviewed: 23 September 2023
Melissa
United StatesThe breakfast was great. I enjoyed having that in the morning. Also the cleanness of the room. Plus the large dispensers of shampoo and conditioner were great as well.
Stayed in September 2023
Reviewed: 23 May 2023
Jess
United StatesNo store. No restaurant nor bar. Inadequate nearby parking.
Very clean & cozy room.
Stayed in May 2023
Reviewed: 27 April 2023
Epicure43
United StatesAfter we confirmed at checkout our pricing was correct matching our reservation pricing. After we left 3 days later our credit card was charged a higher rate. Our credit card company told us someone did a manual charge of higher than the agreed pricing. Apparently, the hotel charges for parking onsite. So beware since this was never in the discussions at reservation time or checkout. Very bad business practices.
Good Breakfast
Stayed in April 2023
Reviewed: 20 April 2023
Scotty
United Statesthe television sucks
pool
Stayed in March 2023
Reviewed: 5 January 2023
Carol
United Kingdomvery basic . not utensils etc in kitchen area
Functional but basic
Stayed in January 2023
Reviewed: 11 September 2022
Lacey
United StatesWaffles were not available during my stay.
The breakfast was good. Staff was friendly. Bob was extremely helpful and accommodating.
Stayed in August 2022
Reviewed: 17 July 2022
Monica
United StatesNo room service
Room service would be nice
Stayed in June 2022
Reviewed: 13 April 2022
Lucy
United KingdomBreakfast was held in the neighbouring hotel one day. Not much of an issue just not a full 10 because of it. If your English.. warning no kettle in the room but hot water available at breakfast so bring own teabags and you'll be golden👍
Easy to find, large room, great facilities and comfy bed.
Stayed in April 2022
Reviewed: 1 April 2022
Nancy
United StatesThe tables were not cleaned off from previous diners at breakfast. We did come very late, but I had to get a wipe from the lobby and wipe down the table before sitting. There was no housekeeping on Saturday. One of the pleasures of hotel stays is having someone else make the bed! Lastly, we were charged a fee on the credit card for potential "damages." The first desk clerk didn't even understand the discrepancy. The second one explained it but wasn't able to provide a receipt with the actual charges listed. There should be a way to show the payment and the fee "hold" on funds. This was disconcerting to me.
The breakfast was very nice. Well laid out and has many options. The staff was kind enough to refill the orange juice as we came right when breakfast was closing. The location is right off the freeway and the room itself was very inviting. We had a king suite which had a full kitchenette, eating area, couch, and seating area. It was very comfortable for having visitors.
Stayed in March 2022
Reviewed: 28 February 2022
Kevin
United StatesBreakfast was good.
Stayed in February 2022
Reviewed: 14 January 2022
Cristina
United StatesIm an honors member and didnt know i was not gonna get any points added to my hilton honors account. Then i didn't even get my little welcome bag for being a hiltons ho lr member.
Being in the quiet room
Stayed in January 2022
Reviewed: 18 December 2021
Kevin
United StatesLong way from parking to room with luggage, etc.
Nice room set up. Good breakfast.
Stayed in December 2021
Reviewed: 6 December 2021
Elaine
United StatesExcellent customer service
Stayed in December 2021
Reviewed: 30 October 2021
Princess
United StatesI had to move rooms because my heater start smoking. But they moved me quickly
It was clean, and the staff was friendly and helpful
Stayed in October 2021
Reviewed: 18 July 2021
Ralph
United StatesBreakfast choices dismal even during COVID. Ate there once despite a three day stay.
Very nice room and staff. Rooms pretty well insulated we couldn’t hear our neighbors despite a youth league softball taking place. Very quick response time to repair air conditioning that went out during the night. Thankful for the overhead fan
Stayed in July 2021
Reviewed: 23 May 2021
Delatorre
United StatesThe community ice machine was closed which is understandable due to covid 19 but there was no ice in the ice trays in the freezer in the room. Parking is limited, I had to park and walk a very long way. Other than that a fantastic stay.
Fully equipped with dishes, fridge, microwave. They are suites so you have seperatet rooms, living room with couch, bedroom, bathroom, etc. Very clean, everything wrapped and sanitized. Staff was great. I will continue to book my rooms here. I have been consistently happy with my stays here. Serves breakfast and dinner
Stayed in May 2021
Reviewed: 2 October 2023
Melissa
United StatesI had booked my hotel paid in advance when I arrived to check in I was denied due to my bank card I had to drive back home at night which was 4 hours away
Stayed in October 2023
Reviewed: 25 August 2023
Mitchell
United StatesI was charged for another room. I still haven't received a refund. It has been 1 month. I have tried to contact the Hotel and Hilton, but get the run around. Horrible experience. I will never stay there. Also. Dirty dishes in dishwasher
The room was spacious
Stayed in July 2023
Reviewed: 11 July 2023
Bertha
United StatesClean
Stayed in July 2023
Reviewed: 10 April 2023
Jared
United StatesThe place is nice but if you only have a prepaid card don't go here
Stayed in April 2023
Reviewed: 1 March 2023
Kirk
United StatesIt's like a small house. It has all of the amenities that you can ask for. The staff is very friendly.
Stayed in February 2023
Reviewed: 4 June 2022
Juventino
United Statesmy truck my trailer was stolen and they didn't have no remorse And just told me that they didn't have no security and no cameras
Stayed in June 2022
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