No breakfast available in the hotel, but great bakery nearby. Queen beds are quite small.

The decor, the jazz music in the cosy lobby, the location, the good coffee

Stayed in August 2023

Nothing.

Location was out of town centre but really well serviced by buses. All day travel for our family was $10 (kids were free). Download the Muni app. Good size room & bathroom. Spotless. Free tea & coffee in reception. Not loads of restaurants in walking distance but there’s a Pete’s Coffee, Super Duper Burger (both great) and an Italian where we got take out pizza from.

Stayed in August 2023

Would have been good to have some light breakfast options, given the price. Just some granola and pastries The bathroom wasn’t as clean as I’d hoped, as we kept finding long black hairs Also the shower wasn’t very powerful

The location was good. Nice to have a free coffee station. The beds were comfortable

Stayed in July 2023

One lamp did not work and their was hair in the bathroom on the sink and bathtub room also smell moldy and musk smell

Stayed in June 2023

food in room service

Stayed in May 2023

no blackout curtains and could not sleep. concierge wasn’t able to assist but I was discounted . I got home so late that I didn’t realize by the time I was unpacked and in PJs

nice location

Stayed in January 2023

The air conditioner is noisy. I use earplugs and could sleep. But without them, hardly anyone will fall asleep.

Good hotel with a very convenient location in the historic center. True, it is better to take a taxi to the famous embankment. Walking distance to Union Square and Chinatown. I liked the care of the staff, and that there is hot water and tea on the 1st floor.

Stayed in January 2023

The "room service" advertised in rooms is not room service, it's delivery to the lobby due to the hotel mgmt policy but costs twice as much as regular doordash. The shampoo, conditioner, body wash in the room smells so strongly, it's like washing in potpourri. The lobby is cold, drenched in chemical cleaners and perfume of some sort, with blasting music and no wifi.

Great location, very comfortable bed, the rooms have great views, the bath robes are very comfortable, and the 12 pm check out is great!

Stayed in December 2022

the creakiest floor of any modern day I’ve ever stated. I felt sorry for the people below me. my room was 316

location to where I needed to be

Stayed in October 2022

no food

clean, friendly lobby personel. Room was bigger and better than the usual business hotels that are often pedestrian, small and often damaged... This hotels rooms were remodeled, clean, and easy.

Stayed in September 2022

Would have liked to have had some light breakfast options available

The housekeeping staff were excellent - so friendly and helpful! The coffee was very good. Nice bathroom in the room. Access to the JCC athletic facilities.

Stayed in August 2022

For the price they should at least provide a pastry at breakfast time

Room was extremely clean

Stayed in August 2022

Best area in San Francisco - easy to walk to most places and great breakfast/dinner options in the neighbourhood. The staff were lovely and went above and beyond to make our stay as good as possible. The rooms are a good size and have everything you need. Great secure parking too!

Stayed in July 2022

no amenities in the bathroom. wish they had a dog run.

allowed dogs. daily maid service.

Stayed in July 2022

The elevator is outdated and slow; The shower pressure was very low. Also as far as TV, I prefer to have streaming services rather than cable.

Excellent location. we were able to find street parking easily. Very spacious large room. We needed an extra bed one of the nights because our daughter joined us and there was plenty of space for everyone.

Stayed in June 2022

Great room and a really good location. The staff are friendly and knowledgeable. We loved the homebaked cookies available daily. We had a great experience and would recommend this hotel. The bar is beautiful too with great decor and a cozy fire and ambience, definitely good for a few relaxed adult drinks.

Stayed in June 2022

View

No breakfast option

Stayed in June 2022

We took the stairs to and from the lobby and the handrail felt sticky. It’s a little thing, but it lowered my sense of hotel cleanliness. Our room and bathroom were clean and nice.

The hotel is just off a busy street but you seldom hear any road noise. They had good quality coffee and tea in the lobby. The bed was very comfortable.

Stayed in June 2022

sound transfer from other rooms

Stayed in June 2022

No milk available for coffee, only coffeemate.

Stayed in May 2022

wonderful very large room with lovely reading chairs, desk and small kitchenette. comfortable large bed. afternoon sun. very quiet

Stayed in May 2022

no breakfast items due to Covid

location, ease of parking

Stayed in April 2022

The beds however, are AWFUL. Unbelievably uncomfortable, for this price point the bed should be more comfortable. Very dissatisfied. I am not a picky person, and I felt this was unacceptable. I think you could find another hotel in this location with better beds and for a better price.

The location is fantastic. Close to Pacific Heights, a d all the beautiful neighborhoods. Close to good restaurants, coffee, and wine bars.

Stayed in April 2022

The only thing we didn't like was the elevator. It was just old, Thats it.

Our view of the city from the second floor was awesome. I also loved the you could crack the window. Easy to get to, easy for ubers/ubers eats to find. Quaint lobby and rooms that match the $$ you pay. I loved our stay here and would highly recommend this hotel to anyone traveling to the San Fransisco area. Minutes away from everything touristish you could want to see.

Stayed in December 2021