It seems they are updating hotel but rooms were very small to us. Breakfast was okay but if you came down later in the breakfast time no good variety left. It wasn't my vibe for what I paid for the hotel. Small elevators, small rooms. The only room light were two small lamps.

It was close to attractions

Stayed in April 2024

I was on 3rd floor right above the aircon units, there is a terrible noise due to the continuous function of those machines, it was untolerable.

Stayed in March 2024

The room was next to the engineering room and there was a constant sound.

Clean and comfortable room at a convenient place,

Stayed in February 2024

Breakfast was good, beds were comfortable and it was a good location near the station.

Stayed in January 2024

No parking close to the property

The location was right where I needed it to be for my events

Stayed in November 2023

No parking or valet at the property. The lobby was not appropriately appointed. No seating and very disheveled. One elevator was not working.

The bed was comfortable and the breakfast was good.

Stayed in November 2023

The worst thing is there is no parking at the hotel. You have to pay to Park in a parking lot blocks away. Another issue was there wasn't any bottled water for the coffee maker. I had to go purchase water to make coffee. They told me when I asked to use the water in the bathroom sink 🤮

The city view. The beds are very comfortable. The rooms were very clean.

Stayed in November 2023

The breakfast is quite lackluster. Some cereal, some eggs, some odd pancakes, and only some jam to put on the bread. There is also quite some noise from the railway and highway nearby. This area of Dallas is very empty, there are some nice restaurants but those are quite sparsely spaced. Not what one would expect from the 'downtown' of a major city.

You won't hear me complaining about the room itself. The bathroom and shower are very clean, the bed is nice, great view from the windows, working airco/heater...

Stayed in November 2023

No parking

Location was good except that there was no parking

Stayed in October 2023

Parking was terrible, due to construction took almost 20 minutes to find the entrance to parking area which is located a few blocks away and costs $10 per day. All of which would not be too bad if the homeless population was not so heavy around this location. Also stated pool in the booking, no pool.

Location was great for the price, walking distance to dealey plaza. Secure guest entry, decent fitness center.

Stayed in August 2023

A/C was leaking water all night long and room felt damp. Front desk directed me to a place down the hall to get a bathroom rug to wipe it up myself. He should have had someone come mop it. I felt unsafe at night walking from parking lot. Parking lot is about 3 blocks away near the bus station.

Location great for walking anywhere downtown. Historic haunted building.

Stayed in July 2023

No swimming pool for grandkids

Stayed in June 2023

It was hot in tge room

It was hot

Stayed in June 2023

There's no parking on site. You have to park in a lot separate from the location and pay a daily rate.

The rooms were clean. There's a gym & a washer/dryer room (take your own detergent). The location is walking distance to restaurants & entertainment.

Stayed in July 2023

There was no parking so I had to park and pay in a public parking lot and walk two blocks to the hotel. There was not enough lighting in the room next to the window. The sliding door to the restroom was very hard to open/close.

The room was clean and comfortable. The king size bed was very comfortable as well. I loved the walk-in shower with the large showerhead.

Stayed in June 2023

good location

Stayed in May 2023

Paying for parking. If I had know I had to pay, I would have looked for a different hotel.

Location and friendly staff.

Stayed in May 2023

Staff not attentive, staff cleaning And handling breakfast

Location

Stayed in April 2023

fire alarm went off about 1am. Breakfast was ok but no one was refilling the empty food trays and pancake machine wasn’t working.

very clean and comfortable.

Stayed in April 2023

Need waffles

Stayed in March 2023

Pictures are always better than reality, but here photoshop made a too good job. Room is smaller than anything else I have been. A/C runs all time and is very noisy. Can't even switch it off, only set temp. If you need to attend remote meetings you need to be on lute as the A/C sound is too loud - not speaking about the night. For an holiday Inn you would expect better. At least better than the other hotels around for half the price

Bathroom clean and tidy. Breakfast is ok

Stayed in March 2023

location

clean

Stayed in March 2023

too compact. no parking on site

the staff was phenomenal (front desk clerk to be specific)

Stayed in March 2023

The building is clearly under some additional renovations and the hallways smelled like paint or chemicals. The rooms are tiny and cramped, barely any space for walking around, which was disappointing for the price we paid. We would have rather stayed somewhere else where we got more value for our money.

The location is great for exploring downtown by foot and the DART station is right across the street. Staff were accommodating and friendly. The bed was comfortable and the AC kept the room cool.

Stayed in March 2023