936 St. Charles Avenue, Arts- Warehouse District, New Orleans, LA 70130, United States
#134 of 168 hotels in New Orleans
Guests' ChoiceBased on 752 hotel reviews
7.4Cleanliness
7.9
Comfort
8.0
Location
8.3
Facilities
7.6
Staff
8.3
Value for money
7.4
Free WiFi
8.6
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End of dialog contentReviewed: 4 October 2022
Ariel
United StatesJust maintenance on the building.
Love the fact they had dove soap and lotion.
Stayed in October 2022
Reviewed: 2 October 2022
V
United StatesThe view out of the window was a brick wall.
The cleanliness.
Stayed in October 2022
Reviewed: 1 October 2022
Pamela
United Statesparking. very sketchy. we ended up parking at a garage several blocks away. walking back to the hotel at night was concerning. Breakfast, although free, was lacking. the eggs were not cooked well and the sausage patties seemed microwaved and not browned. just not appetizing.
location was great to the event we were attending at NOCHI
Stayed in September 2022
Reviewed: 30 September 2022
Andrew
United KingdomRoom a little bit small.
Clean room and Tram stop right outside.
Stayed in September 2022
Reviewed: 24 September 2022
Kierra
United StatesThe king size rooms were very small it was hard for two people to maneuver around. We were rushed by some lady to checkout of our room but when we got downstairs the front desk said we still had plenty of time that the lady is just rude like that and she doesn’t understand why.
The location was convenient for us and we enjoyed the dove products in the room, very nice to have instead of generic products.
Stayed in August 2022
Reviewed: 24 September 2022
Anthony
United StatesWe had a SEVERE ceiling leak in our shower. The view from our room was through a mildew coated window. They moved us to another room
Location was great, The front desk agent Whitney was wonderful.
Stayed in August 2022
Reviewed: 31 August 2022
Isa
United Stateshad dirty towels in my room after I checked in.
friendly staff
Stayed in August 2022
Reviewed: 31 August 2022
Kylie
United KingdomThere was a mouse running in and out of the breakfast room on the first day I arrived. The carpet in room 230 was stained but other than that, everything else was very clean.
Staff were very friendly when greeting me at the door each morning and night. Bedding was neat and tidy, and the pillows are amazing and great for a good night's sleep.
Stayed in August 2022
Reviewed: 23 August 2022
Nick
United Statesroom was very small
location
Stayed in July 2022
Reviewed: 19 August 2022
Khim
United StatesI didnt like that there was no free parking, but that it was alright.
The breakfast options were amazing, and the staff were nice.
Stayed in July 2022
Reviewed: 7 August 2022
Grace
United StatesEverything was close by. We did I lots of walking and enjoying the sights. Night time was so beautiful.
Everybody was nice was very concerned about our stay. We really enjoying ourselves. Thanks everyone
Stayed in August 2022
Reviewed: 6 August 2022
Melody
United StatesThe room was small.
The location was close to everything, the staff was good and the hotel was clean.
Stayed in July 2022
Reviewed: 2 August 2022
József
HungaryThere are homeless people under the highway in close distance. Hotel staff pays attention to keep them out but one of them managed to have a free breakfast at one of the morning.
Location next to the world war museum and green Street car. Can be walked to the French Quarter. Location is also half way between French Quarter and Garden District.
Stayed in July 2022
Reviewed: 31 July 2022
April
United StatesQueen room was very small. It could've been cleaner.
Location was nice.
Stayed in July 2022
Reviewed: 30 July 2022
Patricia
United KingdomHad to pay for parking
Stayed in July 2022
Reviewed: 26 July 2022
Maja
SloveniaThe employee was pretty lazy, on the day of our deporture she wasn't even on the reception from 11 to 1, so we almost missed our flight.
The hotel is great and on a great location
Stayed in July 2022
Reviewed: 23 July 2022
Erica
United StatesThe rooms are a little small.
I likedthe customer service. They were very friendly and helpful.
Stayed in July 2022
Reviewed: 17 July 2022
Tab0127
United StatesThe only thing i did not like was the size of the bed. The advertisement stated that the room would have a queen size bed and it actually had a full. Everything else was great!
The hotel itself was great! The staff was very friendly and accommodating. Good breakfast!! The location was next to a trolly stop. This made getting around very easy!!!!
Stayed in June 2022
Reviewed: 17 July 2022
Amy
United StatesI was put on first floor, the blinds didn’t close all the way I was able to see peoples feet as they walk by. It was too bright for me to sleep. I put pillows in the windows, didn’t help.
Room was small and cozy. It’s in NOLA what do you expected.
Stayed in July 2022
Reviewed: 12 July 2022
Quiona
United StatesThe lot where you park is horrible
It was clean and breakfast was nice. The staff were great
Stayed in July 2022
Reviewed: 11 July 2022
Jackie
United StatesThe tub was rust
Customer serviceIt was great
Stayed in July 2022
Reviewed: 8 July 2022
Daniel
United StatesNo parking on the property, not even for a fee. I parked on the street a few blocks away, but honestly didn’t feel very comfortable with where I had to leave my car.
Location is great - an easy short walk to central business district, French quarter, etc. The property was clean and well maintained. The room fully met and exceeded my expectations.
Stayed in May 2022
Reviewed: 8 July 2022
Floyd
United StatesMore actives
Walking distance to the French Quarter
Stayed in May 2022
Reviewed: 6 July 2022
Christiane
BelgiumHomeless people slept on doorstep (security keeps doors closed) expensive outdoor parking behind hotel (120$/3 days)= risky (Cartheft,break in...) tiny rooms & equally tiny bathroom (lacks storage space for suitcases etc) unfriendly uncaring reception by some at reception desk .Safe in room did not work & no solution offered - repairs on the way in hallways....
Location close to streetcar St Charles street,modern interior,close to French quarter & in neighbor of WW2 museum & Lafayette sq .Nice breakfast
Stayed in June 2022
Reviewed: 6 July 2022
Cynthia
United StatesThe first room we were in the air conditioner leaked on the floor so we had to be moved at 11:00pm to another room so we didn't sleep didn't get much sleep. And they didn't even give me a discount for the inconveniences.
The location was great. Bed comfortable The room is clean. The walk in shower was very good on my mom.
Stayed in July 2022
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