Nothing

Great staff, Eddie & Apollo, super housekeeping!

Stayed in April 2024

Some features were outdated.

Convenient location. Very friendly and attentive staff. Amenities are nice but are undergoing renovations which are needed.

Stayed in September 2023

Price

Breakfast great beautifully presented

Stayed in August 2023

the location was perfect, the staff super helpful and friendly

Stayed in August 2023

Hotel below expectations. For the price I expected a higher standard. On the first night we were checked into a different room than we booked - in a room with 1 bed, despite the fact that we were traveling with 2 children. On the second day we were allowed to move to the originally booked room. After negotiations, we were compensated.

The location of the hotel is very good.

Stayed in July 2023

Cost too high for my budget. I have stayed there with strategic coach group for like 8 visits. There are places right down street with same reviews at 1/2 the price

Stayed in June 2023

Room was cleaned one in 4 days

Beautiful clean rooms, friendly staff, great location

Stayed in July 2023

Photos do not necessarily represent room or even bed accommodations correctly. Hotel is a bit dated/worn for price. You are paying for location and hopefully the good staffing.

Great location to beach, pier, downtown restaurants and shops. Loved that bikes are available for guests. Breakfast was good. Staff is friendly, courteous, and helpful.

Stayed in July 2023

Breakfast super expencive

Stayed in July 2023

Despite the price for the room is really high, other things like parking, breakfast or wifi are not included and are for extra fees (parking 56 + tax per day, wifi 12 per day...).

Very nice and comfortable room and hotel, we really enjoyed the beautiful view from our great terrace and aslo the special comfortable bed.

Stayed in June 2023

My room was not cleaned on one of the days I stayed.

Exceptional customer service!

Stayed in May 2023

Noisy surroundings.

Nice rooms with a view to the sea.

Stayed in April 2023

Check-in was very 'faulty towers' like. Arrived at 2pm, told room wouldnt be long. Receivied a call at 4:45pm and given a room with 1 king bed for 2 adults and 2 children, although I booked a King with queen sofa. The girl at the desk with the 'lashes' told me I have to deal with the 3rd party agent, booking.com myself becuase they dont have those rooms...? I showed her my booking and she flatly told me they dont have those rooms. She offered me 1 single roll away for 2 children.. After expressing my disappointment, the manager came out after another 20 mnutes of waiting to say he did actually have these rooms but one wouldnt be available till later that night, so we moved into the first room, had showers and went to dinner and came back and changed room at 9pm.. Apart from this experience, the actual hotel is nice with great location. It seems the management and cleaning system needs an overhaul, as does the attitude of the girl at the desk.

Great location, King rooms with sofa are a nice size, and the bike loan system is great. We rode up to Venice beach and had some lunch and watched the skateboarding. Pool looked nice but it was so windy when we there that we didnt make use of it.

Stayed in March 2023

The weather was cold and so the pool wasn’t inviting. I would have liked to swim if temperate was increased. Also there was drilling/construction happening on property in day which made relaxing at poolside hard.

Location was the best. The breakfast was excellent and included in our stay package which we were happy for. Loved the cruiser bikes which were also included. Did lots of exploring on them. And staff were all amazing and helpful.

Stayed in March 2023

Nothing!

Perfect location by the beach and the pier. I was attending the Independent Spirit awards and I could walk to the event. It was very convenient.

Stayed in March 2023

Didn't like that had to ask for microwave.

We enjoyed the view of ocean.

Stayed in February 2023

bit run down and not servicing rooms

location

Stayed in February 2023

too many taxes imposed by California govt

location and staff

Stayed in February 2023

Kitchen was not available

Stayed in September 2022

Close to the beach. Easy checkin and checkout .

Stayed in August 2022

Maybe the cleanesses should be Every 2 days

Stayed in August 2022

Instructions to the beach

Friendly, helpful staff

Stayed in July 2022

after traveling all day arriving after 8pm I was given key to my room only to find when I got up to my room it hadn’t been cleaned, so I had to wait an hour and a half they comped my dinner and also after my daughter called them they comped my room which seemed reasonable considering, the property could use remodeled and the room could have been cleaner.

location was great, staff was friendly and views from room were very nice.

Stayed in July 2022

not cost effective

location and friendly staff

Stayed in July 2022