None

It was great service

Stayed in May 2024

The long walk to the water park, and the fact that we purchased tickets specifically for the week we were there for the water park and we were not told that it was closed two of the days we were there.

Everything. The property and the park are amazing, its nice to have everything you need right there.

Stayed in April 2024

location was good. finding the rooms was not very easy.

great location. kids loved the room.

Stayed in May 2024

They accommodated my gluten allergy and everything was delicious!

Stayed in May 2024

Nothing

Very kind friendly. Close to park. Amazing staff.

Stayed in April 2024

The set up of the bunkbeds right next to the door. Safety reasons I feel the adults bed should be closer to the door, and the kids beds should be further away from the door. The beds were all uncomfortable. :( The staff were average. Didn’t have anybody stand out, except with the person who gave us a cold towel at the door and the two servers that we had each day for breakfast. Everyone else was just mediocre. I really thought they would make it more of a magical experience. We never had a paper door both days. :( The room was a bit dirty. You could see finger marks in the bathroom from previous guests. They were a few hairs that did not belong to us. When we walked on our floor, it smelt as if somebody put a poopy diaper in the trashcan right next to the elevator. Maybe have small poopy diaper trash bags in the guest room? Ice…. we didn’t see it on our floor :(. No Microwave in the room. :( no robes :( The kids treasure hunt was neat... I would suggest looking at the kids ages on what was booked. We had a three-year-old and the Legos that were given were six and up and seven and up. One day when we went to breakfast… 7:30 it was not open on time there was a delay. Staff didn’t seem to know what was going on in the beginning, but once we seated things got moving and that was great. I would suggest maybe put a note on the waters in the room that they’re complementary. I would suggest maybe opening something for the kids to do in the morning a lot of things are not even open until 9 AM or 10:00 AM... but I will say this is where we were grateful that the castle was downstairs. Pool was dirty… had so many bugs in it.

Location!! I love how the resort is walking distance from the park. I love rooms have The theme options. Kids castle for them to play in was a big hit. Bunk beds for kids but they were uncomfortable. The kids treasure hunt

Stayed in May 2024

When I checked in they forgot to give me keys. Then when I got them the lock still didn't work. Someone came and replaced the batteries and it worked. But the following morning I got locked out of the room again. Also, room service was slow, we came back from the park at 2 to our room and it wasn't done.

Play area and pool for the grandkids and the breakfast.

Stayed in May 2024

Included some healthier choices for breakfast.

Included parking at Legoland and access to all hotels and amenities. Everything was child friendly.

Stayed in May 2024

I love the amenities they have for the children! My daughter's loved it!!

Stayed in May 2024

Landscaping needs some water.

This place caters to families and I would not stay here unless I was with mine. The little Lego houses are really cute and there is a playground outside where you can sit on your porch and watch the kids. The pool has a “beach entrance” so great for little ones with floating legos in it. They even have life vests. They also have a “potty” attachment on the toilets in the room. The food is fine - but they have a full bar. There is also a Publix right outside the hotel grounds which is a quick drive. You get parking at Legoland with your stay and it’s right across the street - very easy!! There is a shuttle as well.

Stayed in May 2024

Everything. Kids friendly!

Stayed in April 2024

The only thing we didn’t like was guest put there kids in the Lego pits like ball pits. Some had bare feet & all I thought was someone’s getting ring worm….

Stayed in April 2024

It was a comfortable stay, but a little expensive.

It was fun for the kids, there were little extras that were great.

Stayed in March 2024

It’s a little pricey

Location, layout everything really

Stayed in April 2024

The service in the Skyline restaurant was hands down the worst I have ever experienced in my life. My server came to the table once, ordered our drinks and the kids meal. And he never came back to take our order. Therefore my husband and I didn’t get to eat dinner. When we spoke to the manager he got a bday dessert for my son, and the server never came and brought us plates, or napkins. I had to ask the hostess to bring them over. We also never were served any water, resulting in us being rather thirsty. The server(Jose) never asked how we were, and never came back to our table after we asked for the manager. By the time we paid, all the other food was closed. I had to order pizza from a local bar, just so I could have some dinner. Besides that the stay was great. Our breakfast server was wonderful, attentive, and I saw her more in the first 5 minutes than I did the other guy. If I was his manager I would fire him.

Loved the kids bunk beds. The decor in room was super cute. The breakfast is family style. They bring you a platter for the table to share. It was very good.

Stayed in April 2024

The pool was not clean

The breakfast was top notch! Can't beat complimentary breakfast family style as well.

Stayed in April 2024

How everything was so great for kids

Stayed in April 2024

Truly loved this whole hotel experience. Very clean and so many activities for the kids! Also, all the staff were very friendly!

Stayed in April 2024

Room too small and price per night + extra fees upon arrival

It made my daughter very happy to see Legos all around, the pool, room decorated with Lego theme

Stayed in April 2024

The price. Checkout and checkin time.

The experience and attention to the details.

Stayed in April 2024

Stayed here many times since we have annual passes at Legoland and the staff is always very nice and welcoming except this time- very rude front desk staff that could not find my booking and tried to charge/ reserve deposit twice. Do better with you front desk staff, it’s the most important you have to keep guest coming. Not sure if I want to go again because of this experience.

The drinks in the restaurant is great, play area and pool is fantastic! Very close to entrance

Stayed in April 2024

Meats were not cooked properly. Fish and meat too dry, at the pirate restaurant.

Everything with the exception that we couldn't book the master lego because it was full.

Stayed in April 2024

The lighting was bad. Very dark in the hallways and rooms. The halls smelled a bit like damp carpets.

The Lego decorations are really made of Lego pieces and the atmosphere is very kid friendly.

Stayed in April 2024

Was very good

Stayed in March 2024