Slightly uncomfortable bed, no temperature adjustment.

Friendly staff, excellent free breakfast, good value, decent accommodations.

Stayed in October 2023

It really was in need of some renovation

This hotel was very friendly, very well located, and the breakfasts were excellent. The room itself needed renovation - but it did represent excellent value for money.

Stayed in October 2023

Staff need training about customer service - not consistent. Not professional.

Great location. Very tired facilities. Some staff quite grouchy but others super helpful and friendly.

Stayed in October 2023

Rooms a little small but acceptable. The shower is generally good, however, seemed to scald on occasions when the haps other people turn on cold taps on their sinks.

It’s a bit of a hidden gem, absolutely magnificent location, breakfasts are fantastic, staff were super friendly and helpful. Beds were very comfortable.

Stayed in October 2023

The hotel is old, the lighting is a bit dim, and the bathroom is too outdated. Suggest renovating the restroom; it would be even better.

Good location, safe area, comfortable bed, and a bathroom inside the room. Breakfast is included.

Stayed in October 2023

Everything was very good

The breakfast was very good and much appreciated

Stayed in September 2023

Great location close to Penn Station and subway. Rustic charm with a great breakfast.

Stayed in October 2023

Nothing

Roon, location was xcellent

Stayed in October 2023

It's great value but a tired property. The room had its own toilet but shared shower/bath which was showing significant signs of aging.

It's a fantastic location in manhattan and the staff are very friendly and relaxed. Great value for the location

Stayed in October 2023

Leo House is a charming old fashioned New York City style guesthouse. Situated in a good neighborhood only 50 meter from a blue line metro station (23rd street). Quiet at night and the guesthouse provides a fine continental breakfast and outdated but clean rooms. Staff is friendly and helpful. We liked it. Good spot to discover the city center. My choice for next time!

Stayed in September 2023

Excellent location, the facilities are basic and clean and the staff were very helpful.

Stayed in September 2023

Size of rooms

Location

Stayed in September 2023

Great staff, nice atmosphere and a very decent breakfast.

Stayed in September 2023

Staff on the reception. But Natalia was great.

Great breakfast, not served during the weekend.

Stayed in August 2023

The hotel could do with some updates

Basic hotel, very good value, very good location

Stayed in September 2023

There was a bit of a smell in the room. Probably from the old carpet. Very old room furnishings.

- Hotel is in a good location. Much can be reached very quickly on foot or by subway. - Beds were clean and comfortable. - Breakfast was good. Very large selection. - Staff very friendly. - Very good value for money.

Stayed in September 2023

A fridge on the common room would be an added bonus.

I have stayed at the Leo House several times and it never disappoints. The place is not posh but it is always clean and comfortable. It offers good value for the money especially in New York. The breakfast is an added bonus.

Stayed in September 2023

No hot drink facility in room

Location was good, room was very comfortable, and the staff were superb. Also, the free breakfast was amazing.

Stayed in September 2023

Everything in the room is very old, a renovation would be useful. There is a toilet and sink inthe room, but the shower is shared with other rooms. Even everything is clean, the bathtub and the tap are from the time of the Declaration of Independence

Perfect position, close to the center, within 20 minutes walk, also the metro 3 minutes, Highline 3 minutes, the railwaystation 10 minutes. Very nice view from the window of my room, could see ever the Edge! The breakfast (7-10 AM except Sundays) is very varied and tasteful. The staff is nice and helpful. Atention to the Europeans: all the plugs are in the UK style, so bring a plug adapter!

Stayed in September 2023

bathroom could be renovated

breakfast were great, people were nice, friendly atmosphere

Stayed in September 2023

All employees were fantastic! Location is nearby subway C or E, nice to get there from JFK.

Stayed in September 2023

There's nothing exceptional about the room but that isn't a problem at all as that keeps the cost down. The bed is fairly small for someone over 6 feet tall.

I found the staff to be helpful and friendly. The room is very central in the city and despite that it was very calm and quiet. The AC was great and the facilities were at a good standard.

Stayed in September 2023

The AC got replaced during our stay and we were not informed, therefore we came back in our room with items moved for the replacement and lights were on. Everything was fine but I think it should have been communicated.

The breakfast was 10/10, amazing choices for either a savoury or a sweet breakfast. The room was clean, sheets were changed even though we only stayed 4 nights and staff was professional.

Stayed in September 2023

Windows did not open to let fresh air in. This was prevented due to Aircondition and also street noise would have been to high any way - unless the room is at the back of the building and high up.

Cleanliness and the location. Breakfast (I did not expect perfect but it did have a good choice given it's reasonable price) Overall it's value for money given it;'s central location in Chelsey on Manhattan Island (Note: We got it at a good rate but are aware that at other times it is more costly)

Stayed in August 2023

Less noise from working staff in the hallway, rooms not very sound-proof, clutter of wire connections to the TV

Good location in Chelsea area, clean room but old furniture, generous and complimentary breakfast, admirable history and friendly staff.

Stayed in August 2023