902 Whitehead Street, Downtown Key West, Key West, FL 33040, United States
#42 of 51 hotels in Key West
Guests' ChoiceBased on 429 hotel reviews
7.6Cleanliness
8.0
Comfort
8.2
Location
9.2
Facilities
7.7
Staff
8.1
Value for money
6.7
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 October 2022
Janice
United Statesthe atmosphere. clean
Stayed in October 2022
Reviewed: 15 October 2022
Nanette
AustraliaThe air conditioning was very noisy so couldn't keep them on overnight.
The King room was very spacious, modern decorations and very comfy bed. It also had a large separate lounge area and own verandah entrance. It was central to everything.
Stayed in October 2022
Reviewed: 23 September 2022
Shelia
United StatesWish there was a microwave.
Great Location, friendly service, pet friendly. Beautiful, peaceful grounds.
Stayed in September 2022
Reviewed: 22 September 2022
Muriel
United KingdomSize of room and facilities in the room were very basic
Location and staff Pool was very good
Stayed in September 2022
Reviewed: 18 September 2022
Dale
United StatesSomewhat cramped for space and sitting area couch was wet.
Very nice location. Breakfast was nice.
Stayed in September 2022
Reviewed: 18 September 2022
Catherine
United Statesthe bathroom was not functional. very small, no space to set down a travel bag and the shower door opened backwards so you would always get sprayed starting the shower
great location and an amazing staff
Stayed in August 2022
Reviewed: 3 September 2022
Scotney
United StatesRoom was a bit too small, but worked ok
Loved the poolside music during happy hour. Excellent drinks and a good hang.
Stayed in August 2022
Reviewed: 4 August 2022
Anne
United StatesCheap furniture , no water, few towels, not enough sheets and comforters for fold out that would make it a comfortable place to sleep.
I have stayed at Kimpton hotels for years. Initially their boutique atmosphere with some fun decor attracted me to Kimpton e.g. San Francisco Hotel Monaco and the DC Kimpton. But at this location, I felt Kimpton had cut corners. The furniture is not the same quality and the prices are much higher though DC and SF are not inexpensive places to visit.
Stayed in August 2022
Reviewed: 31 July 2022
Christy
United StatesOne morning I woke up to a cockroach walking across my forehead. I realize that bugs (especially in a tropical environment) can get into rooms. It was disturbing nonetheless and I couldn't get back to sleep. The pool was warm every day that I was there. I wish that they did pump overs overnight or topped it off with cool water every morning (the pool was never full due to evaporation).
The location was great and the staff were all wonderful! The rooms were very comfortable and the grounds were perfectly manicured. The front desk person was very helpful with any questions and replacing room keys. The bartender was fun and helpful with suggestions to enjoy our time in the city.
Stayed in July 2022
Reviewed: 15 July 2022
Amber
United StatesThe rooms are very small, needs some work done. Our shower had black mold on the wall and paint peeling in the bathroom.
The sight was very pretty and close to everything.
Stayed in July 2022
Reviewed: 14 July 2022
Faye
BahrainThe staff were unwelcoming. We were not provided assistance in terms of luggage and parking was too two blocks away from the property and we had to drag luggage ourselves. If you are driving and traveling solo, we won't recommend this place as one of us had to hop off and sort the check-in and parking matter while the other was driving around because there were no parking spots available anywhere near the property.
We liked the historical aspect of the property and that it was a close walking distance to the main streets and historical sights.
Stayed in July 2022
Reviewed: 14 July 2022
Jessica
United KingdomThe room was very small for the price but still very cute- was hard to get organised with little room
Location and decor were great- it was so cute
Stayed in July 2022
Reviewed: 12 July 2022
Treasa
United StatesThe room was so small, we weren’t expecting that. We could hardly maneuver around our king sized bed.
Loved the location. Everything was very clean, including the grounds. Staff was wonderful.
Stayed in July 2022
Reviewed: 22 June 2022
Lisa
United Statessmall pool, lack of food/drink
location was amazing. cute property
Stayed in April 2022
Reviewed: 19 June 2022
Joe
United StatesDidn't like paying for parking... Free parking please
Location was great... But breakfast could be served earlier say 6:00 a.m.
Stayed in June 2022
Reviewed: 2 June 2022
Ginny
United Kingdomvery small pool in shade much of day and hot location, people walking by came in to use the one toilet near pool causing queues- surely at $ 700 a night it should be for guests ?
lovely renovated lighthouse inn hotel, individually deigned rooms- ours was big but some are smaller- free light breakfast was welcome , decor is lovely beds comfortable , location is good and a few free parking spots outside on road , good aircon in room
Stayed in May 2022
Reviewed: 1 June 2022
Kim
United StatesThe breakfast was ok, the shower in our bungalow a bit small, but clean.
Location is excellant, the porch on our bungalow was a definite plus. The room was sufficient but clean & cool.
Stayed in May 2022
Reviewed: 30 May 2022
Sacco
United StatesOther then a few bugs that were found in the room, everything was very nice.
The location was perfect and very easy to to get around. The staff were friendly and what to help in anyway. Would stay there again.
Stayed in May 2022
Reviewed: 11 May 2022
Denra
United StatesLack of signage within the property. Did not know how to get to lobby
Location, amenities, feels secluded
Stayed in May 2022
Reviewed: 4 May 2022
Socorro
United StatesRoom was very small
Breakfast environment was nice, and the afternoon drinks by the pool were a very nice touch.
Stayed in April 2022
Reviewed: 30 April 2022
Mary
United Statesroom very small for the price
back deck was nice to sit on
Stayed in March 2022
Reviewed: 29 April 2022
Penny
United StatesAdjoining room we were in you could hear everything including the ppl next door getting personal. All night long. Over and over.
Nice landscaping
Stayed in April 2022
Reviewed: 6 April 2022
Jeff
United StatesHousekeeping was a little slow - our room didn't get cleaned until nearly 5pm one day
Great location, nice pool area
Stayed in April 2022
Reviewed: 1 April 2022
Blair
United Stateslocation, the Hemingway suite was unique
Stayed in March 2022
Reviewed: 28 March 2022
Luke
United StatesUnderstanding that the bathroom was small, it was still poorly designed. The sink was so narrow (depth) and the mirror frame so close, that it was difficult to wash our faces. Although the A/C worked well, it was very loud. The breakfast offering was minimal at best.
The room was nicely decorated. The room size was suitable for the two of us. The room air conditioner worked well. The hotel has a great location.
Stayed in March 2022
Kuala Lumpur, Malaysia
Bastia, France
Chalon-sur-Saône, France
Kyiv, Ukraine
Sanya, China
Buenos Aires, Argentina
Bergen, Norway
Sydney, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content