902 Whitehead Street, Downtown Key West, Key West, FL 33040, United States
#42 of 51 hotels in Key West
Guests' ChoiceBased on 427 hotel reviews
7.6Cleanliness
8.0
Comfort
8.2
Location
9.2
Facilities
7.7
Staff
8.1
Value for money
6.7
Free WiFi
9.0
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End of dialog contentReviewed: 22 April 2024
Katie
United StatesThe king room I stayed in was incredibly small and dark
Great location and wonderful continental breakfast
Stayed in April 2024
Reviewed: 14 April 2024
Aaron
United StatesHow small the room was for the price
Location
Stayed in March 2024
Reviewed: 31 March 2024
Holli
United StatesThings that could use improvement: cleanliness of rooms, and general upkeep — I’ve noticed things are a lot more “worn” than in previous stays. Things are looking tatty— the trash bins, loose toilet paper holders and unpatched holes in walls, crusty sounding exhaust fans, etc. it’s just getting shabby since it’s last facelift.
Things we love: the staff, the aesthetic, the location
Stayed in March 2024
Reviewed: 22 March 2024
John
United StatesRooms were a little small barely fitting a king size bed. No room to stretch or do my morning yoga. Very expensive but we only stayed one night and wanted to be in that location.
Great location across from Hemingway's place. Walk to restaurants. More quite than the marina area.
Stayed in February 2024
Reviewed: 3 March 2024
Lisa
United StatesBreakfast could start a bit earlier than 8am
Room was beautiful and the position of the hotel is amazing
Stayed in February 2024
Reviewed: 1 March 2024
Mary
United StatesThe room I booked was smaller than anticipated, and did not have a window or door that I could leave open. I went to the front desk and asked about opening the window, was concerned about the strong smell of chlorine/bleach, and the TV wouldn’t stay flush against the wall. The staff person (I’m sorry I didn’t get her name) was wonderful and tried to find another room for me. She was able to upgrade me to a king room with a patio (Room # 43) for the same price that I had paid, and I was extremely grateful. That room was wonderful. I greatly enjoyed the room and the patio deck was so enjoyable for my evening cocktail, and morning coffee. Thank you! I will definitely recommend the Lighthouse to everyone!
Room 43 was great. Pool was ok. Breakfast was very good - lots of choices. Staff was very friendly and very accommodating!
Stayed in February 2024
Reviewed: 12 February 2024
Mary
United StatesPool area needs renovation.
The grounds/gardens were beautiful. Great location. Nice and quiet except for the roosters!
Stayed in February 2024
Reviewed: 28 January 2024
Rebecca
United StatesThe suites aren’t exactly as advertised. It’s a historic property with three shotgun bungalows and a hotel, and the bungalows are chopped up into rooms. So there are 52 different rooms available, and they can’t provide a picture of every room. We paid $2500 for a king suite with a front porch, because it has a view of the Hemingway House across the street, or at least that’s the way it’s advertised on the website. But when we got there, we were put in a larger suite in the back. The upstairs deck, which was not a private porch, was the “porch access” that we were paying extra for. However, when we explained that to Laura, she was very quick to get us in a room with front porch access. So it’s not the hotel’s fault or the staff’s fault, it’s the fault of Kimpton’s website. If you’re interested in having a view of Hemingwag’s House from the front porch, just make sure to put that in your special requests box. (I attached a picture of the map, which Kimpton should put on their website, but the private front porches are rooms 1, 3, and 6.) I’d also call them to make sure they got the request.
The hotel staff, Laura in particular, were so friendly and very accommodating.
Stayed in January 2024
Reviewed: 10 December 2023
Swick
United StatesThe bed was minimally comfortable and the bedding was substandard. Used Queen sheets on a King bed. AC was noisy and there was no option to just introduce outside air, even when the outside temp was perfect.
Great location. Staff was friendly Music at poolside two afternoons - however it started right after lunch when everyone was out. By the time we came back from our daily activities they had played to noone and then left an hour later. Liked having the bar at poolside. Again, the hours were very early. Pool location is private and very inviting. It's big enuf.
Stayed in December 2023
Reviewed: 7 December 2023
Robert
United StatesAir conditioner is very loud and above bed in our room but my bigger concern was cleaning staff were in our room before we had checked out therefore we were unable to do a thorough check that we had everything
Very quaint and not your typical hotel almost a bed and breakfast.
Stayed in December 2023
Reviewed: 2 December 2023
Ray
United StatesValue Very expensive without being very exclusive.
Excellent location. Clean and neat property.
Stayed in November 2023
Reviewed: 7 November 2023
Linda
United StatesPerhaps a waffle or pancake maker
Was good selection was okay coffee good would be nice to have coffee and tea available a little longer.
Stayed in October 2023
Reviewed: 5 November 2023
Mathieu
Francethe price at the bar is too exepnsive, and not posible to charge on the room
nice separate rooms, pool, live music band, historic style, perfect location in front of the Hemmingway house
Stayed in November 2023
Reviewed: 18 October 2023
Norbert
United StatesRoom was great and upgraded. Comfortable bed. Breakfast was a little basic. Went out after the first day. Great location.
Stayed in October 2023
Reviewed: 18 October 2023
Gary
United StatesAc in fist unit was broken. Staff moved us. Second unit shower failed to drain.
Location was excellent
Stayed in September 2023
Reviewed: 12 October 2023
Paul
United StatesRooms are very small as some done even have dressers to put your cloths in. Even though the rooms are with not much more room for other than a bed it would be nice to somehow have a couple of chairs in the room so if you wanted to stay in the room you didn’t have to sit on the bed all the time.
Excellent location as you are close enough to walk to main stuff and yet if you don’t want to walk there is the bus that goes right by the hotel and is free to get on and get off where you want. You don’t need a rental car, and not a big cost to take a Lyft from airport to hotel and back. Pool is in great location. Breakfast is good and plentiful with hard boiled eggs not hot eggs, cereals, can make toast and bagels, yogurt, danish etc. Also staff is very friendly and helpful.
Stayed in October 2023
Reviewed: 9 October 2023
Natalie
United KingdomBreakfast really isn’t that great. We ate out most days.
Beautiful grounds, big room with patio, pool, bar, live entertainment
Stayed in October 2023
Reviewed: 30 September 2023
Daria
United StatesNo fitness center.
The location and the vibe of the property.
Stayed in September 2023
Reviewed: 11 September 2023
Todd
United StatesMore bike storage
Location, quietness just off of main road.
Stayed in September 2023
Reviewed: 28 August 2023
Lisa
United StatesThe pool needs updating.
The pool is small and nothing special. We were there off season and were there during a heat wave.. Seemed like everyone was a little on edge and grumpy. But heatwaves will do that! The room had a window A/C unit that I was thankful for. It's a great location. Across the street from Hemingway house and one block from Duval Street. Thankfully very quiet resort and small. parking lot is a couple blocks away. It's key west. enjoyed our visit and walked everywhere.
Stayed in July 2023
Reviewed: 24 August 2023
Federica
ItalyEverything was amazing!
Stayed in August 2023
Reviewed: 24 August 2023
Elizabeth
United StatesThe only thing was there were some small bugs we noticed but the hotel is an historic older building. Also the parking situation can be a bit difficult but we got lucky.
Property was clean and kept up. Laura who worked the front desk was very friendly and helpful!
Stayed in August 2023
Reviewed: 19 August 2023
Victoria
United KingdomThis is a really pretty little stylish hotel in a fantastic location. The bed was incredibly comfortable. We travelled a lot round the US and it was definitely one of the best ones we slept in. There is a lady who works in the breakfast room on Wednesday who was incredibly kind. She was really helpful finding me some tea when I had run out and looking after other guests who had been caught in a rain shower. She is a massive asset to the hotel and made everyone at breakfast smile with the kindness.
Stayed in August 2023
Reviewed: 3 August 2023
Melissa
United StatesThe hotel should have some reserved free parking for patrons. Also, if you paid for parking on-prem, it should be for all day.
The room was nice and spacious. Wonderful deco which make the room very relaxing. The location was PERFECT! Everything that we wanted to do was near. Loved the intimate VIBE!
Stayed in July 2023
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