500 South Main Street, Salt Lake City, UT 84101, United States
#23 of 65 hotels in Salt Lake City
Guests' ChoiceBased on 2232 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
8.8
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 4 September 2023
Janet
United StatesLovely facilities with gardens. Pool was an extra delight in mid-summer.
Stayed in July 2023
Reviewed: 4 September 2023
Holli
United StatesWe didn’t get the room we reserved. We wanted a deluxe king room and they gave is 2 queens. There were no glasses in the bathroom to drink. The tv was hard to navigate with the streaming we just wanted normal channels. No housekeepers could speak English. We felt like we should get.up grated or not have to pay for parking
It was clean. Beds were good. It was our 44th year anniversary and we didn’t get any special welcome
Stayed in September 2023
Reviewed: 31 August 2023
Marcelo
FranceWe stayed in one of the motel rooms. They are confortable but look a bit old.
location is excellent. The hotel premisses. It looks like a fancy hotel surrounded by a motel. Nice restaurant serving good breakfast options.
Stayed in August 2023
Reviewed: 30 August 2023
Katja
BelgiumThis is a big hotel complex and the garden room was in a different building from the pool.
Walking distance to downtown restaurants, nice pool
Stayed in August 2023
Reviewed: 27 August 2023
Tarja
BelgiumDuring our longer travels in the US, this was the only hotel that had managed to “lose” our reservation. It took quite some time for them to find it, even after I was asked to show the confirmation
Very good location, in the heart of SLC
Stayed in August 2023
Reviewed: 27 August 2023
Lu
United StatesLight-rail bus is extremely noisy at night. Was not able to get good sleep due to the noise. Should have requested a room that does not face the street.
Room is spacious and clean. Location is great.
Stayed in August 2023
Reviewed: 24 August 2023
Hughes
United StatesThe courtesy of the front desk, and the valet staff. The room, although old, was in great condition and was comfortable. We ate at the restaurant the last night we were there, and it was very good. We will most likely stay with you again. Only we hope to try a tower room.
Stayed in July 2023
Reviewed: 24 August 2023
Wiliam
United StatesLoved the bedding and coffee in the Room.
Stayed in August 2023
Reviewed: 23 August 2023
Ingrid
United StatesShower leaks all over the bathroom floor. Although I made it a point to request late checkout in person, the staff was texting me and the maid was angry that I hadn’t checked out at the normal time.
Great location and amenities. Beautiful property.
Stayed in August 2023
Reviewed: 21 August 2023
Ellen
United Kingdomair conditioning was rubbish.
pool by the room. very cosy.
Stayed in August 2023
Reviewed: 20 August 2023
Marlon
United StatesGood location,fair price!
Stayed in July 2023
Reviewed: 19 August 2023
David
United StatesDated.
Quite
Stayed in August 2023
Reviewed: 14 August 2023
Deanna
United StatesAsked for bell hop service, they never showed.
The hotel is amazing.
Stayed in August 2023
Reviewed: 13 August 2023
Richard
United StatesLarge spread out facility.Couldn’t ding the room. Limited parking.
No breakfast offered. Purchased at testerant.
Stayed in August 2023
Reviewed: 11 August 2023
John
AustraliaNo
No
Stayed in August 2023
Reviewed: 11 August 2023
Joan
United StatesThis is very nitpicky but I thought the bathroom tile grout could have been scrubbed a bit more...like I said, nitpicky!!
Very nice hotel. Room was great. Totally loved sitting by the pool and the coffee shop.
Stayed in August 2023
Reviewed: 8 August 2023
Madison
United StatesWe ordered room service for breakfast and were severely disappointed to find that all the food arrived in to-go containers. It was a waste of plastic and created unnecessary trash.
The room was incredibly spacious and comfortable! The bed was honestly like a cloud. Then after a concert at the Delta Center, we could just walk back. It was a great stay.
Stayed in August 2023
Reviewed: 8 August 2023
Hernandez
United StatesRoom door was hard to get into, and you had to slam to close.
The room and property were great. Access to lobby, pool and rooms very accommodating.
Stayed in August 2023
Reviewed: 7 August 2023
Céline
CanadaNo proper breakfast but possible to buy foods at the coffee shop inside the hotel
My stay was better than expected. We enjoyed the pools, the hotel is clean and the staff is helpful. Walking distance from downtown.
Stayed in July 2023
Reviewed: 30 July 2023
Beverley
United StatesThe air conditioner was not working in our room and we had to ask for fans to keep us cool during the night. The food at the cafe was very salty.
Good location. Very spacious and comfortable room.
Stayed in July 2023
Reviewed: 28 July 2023
John
United KingdomQuite noisy during the day with what seemed to be renovation work/ a lot of drilling and welding near the pool.
Great downtown location and a well kept place. Helpful staff: we had a problem with our car hire and Matt was the perfectly supportive and understanding. Helped us sort it out successfully. Pools galore!
Stayed in July 2023
Reviewed: 27 July 2023
Janet
United StatesThey had room service and the food was pretty good.
Stayed in July 2023
Reviewed: 25 July 2023
Ognen
United StatesOverall, everything was fine. The only comment that i want to make is that no one came to clean my room for 3 days.
Stayed in July 2023
Reviewed: 25 July 2023
Jennifer
United StatesThe air conditioner in the court yard (older part of the hotel could have been better.) (outdated)
The food was amazing, amazing pool and great location.
Stayed in July 2023
Reviewed: 24 July 2023
Sharon
United StatesOur particular room (3106) was adequate. But a light was out over the bathroom sink, a beetle was in the bathroom, and the shower water temperature was very temperamental. It would fluctuate from almost burning hot to freezing cold, all through my shower. At first, I tried to adjust, but it didn’t make any difference. Hopefully that can be addressed. Also, I’ve said this before, who wants to sleep under a down comforter when it’s 90° outside? We had the room at 65° and it was still too much. Is there any way to have an alternative for much warmer temperatures?? It’s kind of silly, in my opinion.
Stayed in July 2023
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