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Reviews of Delta Hotels by Marriott Little Rock West 4 stars

201 South Shackleford Road, Little Rock, 72211, United States

#31 of 63 hotels in Little Rock

Guests' Choice

Review score

Based on 85 hotel reviews

8.0

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.2

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Showing 1 – 25

  • Reviewed: 14 April 2024

    9.0
    Great Place To Stay!!!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    need more luggage carts

    Mr. A. and His Staff was Very Accommodating!! If Me and My Lady Friend ever pass through Little Rock, AR. , We will be staying at Delta/ Marriott, L.R. West.

    Stayed in April 2024

  • Reviewed: 13 February 2024

    9.0
    Worth your money
    • Leisure trip
    • Couple
    • King Room with Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    All renovations are done 👍🏻

    Excelente location

    Stayed in February 2024

  • Reviewed: 21 December 2023

    8.0
    Very good
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    🤷

    Etc.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    8.0
    Very good
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Bathtub was missing a stopper and handle on the tub would only go far enough for warm water.

    Staff was very nice and helpful.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    9.0
    Would stay here again
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Bathroom is little small and shower curtain isn’t long enough to keep water in the shower. Other then that the room was great

    Everything

    Stayed in December 2023

  • Reviewed: 21 October 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    We had a room looking over the atrium. Liked the room, but the atrium needs some more maintenance work.

    Stayed in October 2023

  • Reviewed: 24 June 2023

    8.0
    Good accomodations but not much within safe walking distance.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    No breakfast buffet on last day. Ice machine on our floor was not working.

    Breakfast buffet on first day. Reserved a King size room and was given a two queens room.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    8.0
    Would stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The only microwave was in the lobby by the front desk, not in the pantry on the floor or in the rooms. For the price of the stay, you would think something as simple as a microwave would be included in the room or the pantry, on the floor. Also the bar closes at 10pm even on the weekends. Other hotels for equal price, with bars, in the city, close at 12pm on the weekend.

    The breakfast buffet(extra charge) was delicious and I like the fact that there was a bar, in the hotel. The staff, from the front desk to the housekeeping, were pleasant.

    Stayed in June 2023

  • Reviewed: 24 May 2023

    8.0
    Nice place
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom could have used a better clean. There was hair all in the shower and weird spot all over the shower walls that needed to be cleaned! Nothing I couldn’t deal with myself!! I know they are super busy and things get overlooked!

    The customer service at the front desk (I think he was a manager) was exceptional! He was so friendly and informative!!

    Stayed in May 2023

  • Reviewed: 27 February 2023

    9.0
    Superb
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet got stopped up. Had to go to walmart to buy a plunger.

    Love that there is a restaurant and a swimming pool. Good sized bed and room. Very comfortable. Love the interior decorating.

    Stayed in February 2023

  • Reviewed: 11 August 2022

    9.0
    Will definitely go back
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    There was no towels at the pool and the pool could be cleaned more often since its an indoor outdoor pool. Other than the pool the hotel itself was great!

    The hotel was amazing. Very clean and very beautiful. The lady at checkout was so sweet and so funny. Definitely needs a raise lol

    Stayed in August 2022

  • Reviewed: 25 May 2022

    8.0
    Convenient
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No frig in the room

    NA didn't have any

    Stayed in May 2022

  • Reviewed: 11 May 2022

    9.0
    very friendly
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    great

    Stayed in May 2022

  • Reviewed: 5 March 2022

    9.0
    The hotel is very nice and staff was very nice as well.
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I think the security could be a little better by making sure people who staying at the hotel are not smoking marijuana on the property

    Staff was very friendly and helpful

    Stayed in March 2022

  • Reviewed: 26 February 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    WiFi in the room was weak

    Stayed in February 2022

  • Reviewed: 11 May 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Our vehicle was broken into

    Location is shady

    Stayed in May 2024

  • Reviewed: 29 April 2024

    10
    Don't include breakfast with your booking.
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Do not include your breakfast with the room package. Wait until you get to the hotel to buy your breakfast. They said it is supposed to give a code, but it didn't. And even though I showed the staff on my booking that it included the breakfast, they still was going to charge me, but they said since it was one day they would let it slide. They could use more employees cause they seemed a little under staffed.

    Everything was nice and neat. The staff was very friendly. The food was delicious.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    NOTHING

    The setting , IT WAS BEAUTIFUL

    Stayed in March 2024

  • Reviewed: 14 March 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Would have been better if they would have let us know that the heater was out at the pool when we booked it. Then they charged me twice for the room. Then when I called about it they told me it might come off but it never did and the lady was so rude she hung up on me when I was trying to explain

    The room where good size and very clean.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The bathroom sink water drained out really slow. The towels they didn't service the room, we didn't get fresh towels. We went to front desk they gave us some, but it wasn't enough for both rooms. When I spoke with the front desk about the fact that we couldn't get the towels we needed. She said we should have called housekeeping but when we got back from being out all day no one was in housekeeping. She wouldn't even consider giving us anything off or room. She didn't even apologize, she just said we don't bring towels for 2 days stay unless you ask. No one told me about that fact. Because I'm use to fresh towels daily.

    The room was a nice size.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    1.0
    Unpleasant.
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like that everything was stained and dirty. Pee stains on the bed brown stains on the towels, black stains on the covers and makeup on the pillows. There were no trash bags in the trash cans. The front desk was rude when I brought up my concerns and made an employee off the clock bring us more linens and didn’t even get a proper comforter. (I know he was off duty cause the front desk didn’t put me on hold when telling the employee to bring us new.) I did not want to make my own bed after driving for 18 hours, yet I had to. There was no offer for compensation and not even a sorry, just a “we are overbooked I don’t have anything else for you”

    I liked that the property was modern.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    6.0
    Meh with potential
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Advertising an indoor pool means it's indoor. Chose this hotel for pool but it was connected to outdoor water so freezing cold. Hardly no snacks or beverages other than beer, water, and diet coke available. Ice machine broken. ATM machine broken. Luggage cart had flat wheel. No microwave in room.

    Staff and housekeeping.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    10
    It was relaxing
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Very updated- very clean - great employees

    Stayed in February 2024

  • Reviewed: 9 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night

    No free Breakfast,

    Stayed in February 2024

Showing 1 – 25

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