1777 Ala Moana Boulevard, Waikiki, Honolulu, HI 96815, United States
#52 of 308 hotels in Honolulu
Guests' ChoiceBased on 844 hotel reviews
8.2Cleanliness
8.4
Comfort
8.4
Location
9.0
Facilities
8.3
Staff
8.6
Value for money
7.8
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End of dialog contentReviewed: 18 May 2024
Amber
AustraliaElevator was a bit run down and scary at times
Beautiful stay. Enjoyed every moment.
Stayed in April 2024
Reviewed: 11 May 2024
Rowena
United StatesGreat location, loved the stay - would stay there again
Stayed in March 2024
Reviewed: 6 May 2024
Tc12
United StatesThe room as a whole was pretty clean. Bathroom and kitchen spotless, but the furniture could use some additional cleaning and/or updating. Upgrade on electronics (internet enabled tv) would be nice, but not a deal breaker.
Room size, bathroom size, full kitchen, comfortable bed, large patio, great view (ocean). Pesca at the top of Ilikai is great. Amazing views.
Stayed in May 2024
Reviewed: 1 May 2024
Regina
PhilippinesWhen my husband & I were walking around almost midnight back to the hotel, by the stoplight (side of Hilton Hawaiian), we were approached by 3 men w/ questionable personalities. They were asking/borrowing our cellphones which of course we said no to. They seemed to be drunk men. It was scary experience
The view from our balcony, spacious unit, from the entire unit to the size of the balcony
Stayed in April 2024
Reviewed: 26 April 2024
Damian
AustraliaFridge in room was noisy reported but no change. Tv remote hard to use.
Great location to Beach and shops. Engineering staff assisted with setup of Tv.
Stayed in April 2024
Reviewed: 26 April 2024
Paul
AustraliaHad to ask to refill Tea / Coffee supplies
Great Location, very handy Valet Parking, superb view from our ocean view suite.
Stayed in April 2024
Reviewed: 17 April 2024
Alain
United StatesA bit dated.
Location.
Stayed in March 2024
Reviewed: 10 April 2024
Steven
United StatesThe beds are awful
Stayed in April 2024
Reviewed: 7 April 2024
Barbara
United Stateswe had 2 unwelcome visitors (cockroach) on 2 separate days which I reported immediately but was never addressed. I was told they’d send someone to treat the room but no one showed up. someone in the facility said its pretty common being that we’re on the lower floor
excellent location - we had a corner 2 bdrm unit and very much enjoyed the harbor, ocean, lagoon and pool view from our deck - had a blast watching the fireworks. having a 3rd full bath was a really nice surprise too.
Stayed in April 2024
Reviewed: 30 March 2024
Patrick
United StatesTwo of the TVs never did work properly. The remote never did work on one TV and another didn't display an entire picture. We did not need to watch TV much though.
The location. Staff friendly.
Stayed in March 2024
Reviewed: 23 March 2024
Susan
BermudaWe had a fabulous stay at the Ilikai! The rooms and layout were spacious and comfortable. The hotel is in an excellent location- walking distance to everywhere. Left from the entrance leads you to the park and the Ala Moana Mall. Right from the entrance leads you to Waikiki Beach and shops. You can enjoy walks both in the park and on the beach across from the hotel. A block across the boulevard has ‘The Food Pantry’ where you can get provisions. The hotel staff are very accommodating. You are given a free water and Dave’s ice cream daily! We had a room on the 25th floor with spectacular views. There are fireworks every Friday night from the Hilton that you can see if you are on the water side. We liked that we were able to leave our suitcases with the bellman after check out as we had a late flight. We highly recommend the Ilikai and would stay there again!
Stayed in March 2024
Reviewed: 3 March 2024
Janet
United StatesBathroom shower tile/grout looked dirty, hair/bath bottles were empty and/or not working. Balcony chairs uncomfortable. Fitness Center without water/towels. Cleaners did not replenish dirty dishtowels. Initially glassware/stemware looked used/dirty. Restaurant bottom floor closed/gone. Elevator issues.
Room quiet and comfortable, loved the balcony, amazing view from room, quiet inside room, close/walkable to everything we wanted and/or needed. Laundry easy access and close to room. Two sunny outside pools with towels. Staff great attitude, responsive, kind and pleasant.
Stayed in February 2024
Reviewed: 25 February 2024
Gillian
New ZealandLifts. Due to a recent fire the lifts were powered by generators. Only 7 people at a time in each lift so queues and long waits. Lifts were unreliable with people being stuck in them. I was scared every time I got in one. Bar area closed up. Pool area too small for the size of the complex. Couldn’t get a lounger and not enough umbrellas.
Nice big room with kitchen Good view (24th floor)
Stayed in February 2024
Reviewed: 24 February 2024
Schafer
United StatesElevators are an issue. Kettles were not a non stick surface,very hard to cook with, refrigerator opens backwards. Beach towels , were hard to come by. No paper flyers for accommodations or bus maps , for the city bus. Need more washers and dryers per floor.
Fairly clean and close to activities, free ice cream and water daily😋
Stayed in February 2024
Reviewed: 31 January 2024
Valerio
SwitzerlandMaybe the moquette is quite old Style
Everything but a plus the staff, fantastic! Position was great room very comfortable and on top all the products from hawaiian tropics brand
Stayed in January 2024
Reviewed: 29 January 2024
Kathleen
United StatesThe fees after booking were outrageously expensive
Great location and large room
Stayed in January 2024
Reviewed: 28 January 2024
John
New ZealandPower outages and room only serviced once in 8 nights Also the rental car staff unhelpful so rented from enterprise across street who very good
Location and view
Stayed in January 2024
Reviewed: 26 January 2024
Bernadette
AustraliaUnfortunately there was a power outage. One restaurant was closed for our entire stay . Ice cream shopped closed due to no air conditioning. A little disappointing but really did not impact our stay .
Dated on outside but still quite acceptable for an old building
Stayed in January 2024
Reviewed: 18 January 2024
Kevin
United StatesThe friendly service
Stayed in December 2023
Reviewed: 17 January 2024
Neil
AustraliaLack of pillows in the room - 5 pillows provided for 4 people/2beds Lack of sheets and blankets - sofa bed was only provided with one non-fitted sheet and a thin blanket The shared laundry is worn and needs repairs; the detergent dispensing machine did not work
Amazing location Very helpful and friendly staff Cable TV - good selection of channels Good WIFI
Stayed in January 2024
Reviewed: 15 January 2024
Roxanna
CanadaNoisy with road traffic, close to airport so a lot of noise with planes departing. Bathrooms on the main level were dirty.
Nice, pleasant staff. Good location to food, bars, gift stores, beach and pool.
Stayed in January 2024
Reviewed: 14 January 2024
Paul
New Zealandnothing
great room would like to book same room again
Stayed in January 2024
Reviewed: 13 January 2024
Karol
PolandNext to Hilton Hawaii Village but much better — less busy, more clean, more friendly staff, and in general more reliable. No problem to get invoice from hotel, even if booking was made by booking.com, while Hilton is not working well with Booking.com.
Stayed in December 2023
Reviewed: 8 January 2024
Alexandra
AustraliaStaff not overly friendly or helpful
Lovely view and spacious
Stayed in December 2023
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