64 West El Camino Real, Mountain View, CA 94040, United States
#14 of 20 hotels in Mountain View
Guests' ChoiceBased on 609 hotel reviews
7.3Cleanliness
7.8
Comfort
7.7
Location
8.4
Facilities
7.3
Staff
8.3
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 24 May 2022
Roshard
United States1. Had to ask for towels 2. Wall thermostat didn’t work 3. A/C unit was very loud 4. Poor breakfast selection (coffee, tea, bagels, and a few refrigerated fruits..no water, juice, cereal, etc)
bed was clean & comfortable, good price and location.
Stayed in May 2022
Reviewed: 16 May 2022
Filip
PolandBreakfast almost non-existent - just toasts
Everything great, except for breakfast
Stayed in May 2022
Reviewed: 11 May 2022
Ginal
United StatesNo breakfast and no sign that breakfast wasn't included, BUT it looked like there was breakfast when we checked in. Only in the AM were we told no breakfast. If they had said only coffee when we checked in, that would have been better
Clean and comfortable. Fairly quiet. Good wifi. Met our needs for a short stay.
Stayed in May 2022
Reviewed: 23 April 2022
Lorna
Canadano complaints at all. everything was great
super clean and pretty well located. Front desk staff were excellent
Stayed in April 2022
Reviewed: 22 April 2022
Suzanne
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 19 April 2022
Patrick
United StatesFurniture was tired and worn. Sink was dirty or damaged. No towel replacement during my whole stay or any other housekeeping upkeep.
Convenient location. Comfortable bed. Towels were good.
Stayed in April 2022
Reviewed: 17 April 2022
Adriana
United Statesit’s a outdated and the room had some cosmetic damage
I liked the location
Stayed in April 2022
Reviewed: 2 April 2022
Debra
United Statesit was a little loud from traffic noise.
Stayed in April 2022
Reviewed: 24 March 2022
Ron
United StatesIn the past they served breakfast, but that was discontinued. However, this may have been stopped due to Covid, but I'm not sure. Also, they collected a $50 deposit that took about 5 days to remove from my credit card account. Most hotels do this the day of checkout or within 24 hours.
Clean, updated rooms, quiet place, nice staff, good location and about one mile to downtown Mountain View.
Stayed in March 2022
Reviewed: 19 March 2022
Roger
United StatesNo self-serve breakfast or snacks. Didn't even replenish the coffee in the room.
Convenient enough location
Stayed in March 2022
Reviewed: 25 January 2022
Czarinafromca
United StatesFacilities shabby.
The facilities are old and tired. However, staff often make or break a place and this hotel is very thoughtfully run. The manager is excellent and the staff were responsive overall. Housekeeping is friendly and accommodating. The location is excellent for commuting to shopping, dining, and receiving food deliveries (so many close restos, little wait). The TV is a smaller flat-screen w/ no casting or streaming and the internet is not the fastest, but it's included and overall this is a good value and comfortable. If the staff were not as good I would say to skip this hotel. However, there's a lot of effort every day to run the hotel comfortably and they will listen to your complaints and feedback. So I'd recommend for a basic stay or if you're getting work done at your own house etc.
Stayed in December 2021
Reviewed: 21 January 2022
Tyrel
United StatesThe hotel rooms can be a little more upgraded to give it a newer look the outside is very nice
Comfortable
Stayed in January 2022
Reviewed: 19 December 2021
Bog
United StatesToilet seat to low and loose, no grab bars and need more towels. No USB ports
Beds real comfortable
Stayed in December 2021
Reviewed: 19 December 2021
Witchy
United StatesNA
NA
Stayed in December 2021
Reviewed: 19 December 2021
Julianna
United StatesThe Wi-Fi did not work, the TV was not available and did not work during my stay, the bathroom facet broke and was not able to be used- also the elevator broke and was not of use.
Stayed in December 2021
Reviewed: 17 December 2021
Darina
IrelandStreet noise was audible in my room, the door/window wasn't fully sealed
Parking, location, staff were friendly
Stayed in December 2021
Reviewed: 13 December 2021
Laurie
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 12 December 2021
Amer
United KingdomInternet was really bad. Lighting was horible. Decore was dated
Location was good
Stayed in December 2021
Reviewed: 9 December 2021
Bryan
United StatesLumpy mattress.
Excellent location and good price.
Stayed in December 2021
Reviewed: 7 December 2021
Barbara
United States1st room we were given was dirty and the TV did not work
the young woman at the front desk went out of her way to make us comfortable
Stayed in November 2021
Reviewed: 7 December 2021
Ashley
United StatesThe room was very poorly lit, and there was no refrigerator. There were also no extra blankets or towels in the room itself.
Appreciated the laundry on site and a convenient location to hwy and Google.
Stayed in November 2021
Reviewed: 6 December 2021
Glenda
United StatesNo refrigerator in room. Seems like only one ice was on the 1st floor...
Nice location. Clean and large rooms.
Stayed in December 2021
Reviewed: 4 December 2021
Tenaya
United Statesthe person who checked us in was rude, never had this experience from this hotel before and I have stayed here many times
location was nice,
Stayed in November 2021
Reviewed: 30 November 2021
Irene
United StatesNothing disappointing for my stay.
Very comfy and affordable stay.
Stayed in September 2021
Reviewed: 29 November 2021
Denise
United StatesI asked when I booked the room for a refrigerator. The person on the phone said it would be in the room when I got there. I went early to check in o the arrival date and asked about my request for the fridge and she said it would be in there when I arrived. I arrived at about 8 PM - no refrige. I asked at the counter for the request to be filled and he said they would put it in the next day. Still no fridge when I came back at 7 PM. This is why I did not leave a tip. We had food and all we could do is throw it away. Should have given it to a homeless person. Other than that.... Denise Shannon
location
Stayed in November 2021
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