The hairdryer provided did not work. I intentionally check for hairdryer in the amenities listed to make sure I don’t need to bring one so that was disappointing. We tried using a different plug and reset it but it would not turn on.

Location was perfect and having parking close by/overnight was helpful. Place was clean and spacious.

Stayed in November 2023

We loved the location overlooking Main St where we could people watch. Cozy apartment with good space and beds for the 4 of us.

Stayed in October 2023

The price was ridiculous with all of the fees. We were only there ~16 hours and asking us to take out the trash was insulting; we paid $200+ in fees!

The appliances were updated. Cleanliness was great. Very spacious and open.

Stayed in September 2023

The only reason I didn't give it a 10 is one of the pull out sofas has an air mattress, but we couldn't find the air pump that was supposed to be provided. It made for an uncomfortable bed for one of my sons, though he's scrappy and didn't seem to mind.

Excellent location, clean, decently equipped

Stayed in June 2023

Hard to sleep in because room didn’t have much for blinds. Grill was electric and small for a group of six but at least it was there! Thought unit overlooked river but overlooked road.

Location. Comfortable beds. Nicely appointed kitchen. Convenient parking. Large and nicely decorated space with deck.

Stayed in June 2023

Mattress on bed was way too soft. Could be alittle cleaner, i.e. under beds.

Location can't be beat.

Stayed in June 2023

Loved the location. The unit was gorgeous. At the price expected more comfort in mattress. Also no complimentary coffee. Just common in that price point per night. Wonderful restaurant in walking distance. Great decor and informative info supplied. Heads up on road construction would have been nice. No wine glasses which again was weird for that price point per night. Great proximity to NP. Awesome unit for those who wish to be close to everything. Running River was peaceful. There was only two of us but comfortably would fit 4. 6 with kids.

Stayed in May 2023

hot water ran out quickly.

I loved the location, the large open layout of the unit made it feel like a home. it was very quiet and right above the shops. We watched the sunrise from the patio.

Stayed in November 2022

We liked being informed of the procedures for access to the unit, as well as parking ahead of arrival. Other information was easily found just inside the entrance of the unit. Upon departure, we could not find where to dispose of our garbage. After we left, we later found out that there was a key stored in the island drawer in the kitchen for the outside trash receptacle. It might make more sense to store the key where all of the passes/ other instructions are kept.

We loved the location. We enjoyed the easy access to all of the shops, the cleanliness of the unit, and the outside balcony for people watching!

Stayed in August 2022

Annoying noise the emenates from behind greatroom fireplace exhaust vent. Vent was confirmed off with switch on wall but noise came on everynight at about 8:30 pm. Possibly from some vent using same duct from underneith loft or signs on front of business below. The cost of the loft should prevent the toilet paper from being the lowest level product available....Now Come On.....that is cheap.....

Location is great. Quick access to downtown and quick retreat when thunderstorms hit.

Stayed in August 2022

My only 2 complaints would be it was not easy to get in to the property initially…the directions could have been more clear. The other complaint would be the mattress in the Master bedroom…it was very uncomfortable (for me). I was surprised such a great place would have such an uncomfortable mattress. If my mattress would have been comfortable, I would have to give the loft 5 stars.

The location, the parking and the Loft itself was Excellent, it was very clean and very spacious. It was right above Main Street with a Great view for people watching. I can see why people would want to rearrange the couch to watch the street. It was very entertaining.

Stayed in August 2021

Terribly inefficient customer service. When we arrived a full 4 hours after check in time, the dirty sheets and cleaning cloths were piled by washer in bathroom. The towels meant for our use were still in the dryer. I sent a picture and explained the situation. The rep indicated that she would run it by her team and that it would be lovely if we could do the laundry. This was Mon. I also asked about k cups bc only 4 were provided for 4 people for 4 days. She indicated that the residence does not provide coffee, despite the fact that there were containers of 16 varied creamers and a k cup machine. BY Wed still hadn't heard from "her team" and new issues arose. When we went to use cups and dishes from cupboards, they were obviously dirty. This despite instructions for each guest to run the dishwasher upon exiting. Again I took a picture and got an apology but explanation that things needed to go through higher ups. By departure on Thursday, still no answer. Received a text from someone saying we should have sent pics. We DID and I gave the dates and times and got the response that it "must've got lost in the text string" and then that they could see them. I got the impression that many different employees were looking at info and not communicating with each other. Thursday eve got a call and told to be patient that an answer for resolution was coming. Fri eve at 10:23 p.m. when we were already home and jet lagged and running on no sleep from night at airport, finally got an answer that they couldn't do any credit or refund and again noted we should have sent pics, which I DID but obviously previous staff didnt share. It is frustrating that they didnt even have the facts right. They said that 15% off a next stay would be granted. I wasn't asking for much. A small credit, waving cleaning fee etc would have sufficed. Paid a LOT and didnt expect to be doing laundry and dishes for them. Terrible customer service .

Balcony, location, spacious

Stayed in June 2023

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Stayed in April 2024

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Stayed in March 2024

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Stayed in January 2024

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Stayed in October 2021