2500 North Hollywood Way, Burbank, CA 91505, United States
#16 of 23 hotels in Burbank
Guests' ChoiceBased on 377 hotel reviews
7.9Cleanliness
8.5
Comfort
8.4
Location
8.9
Facilities
8.2
Staff
8.5
Value for money
7.4
Free WiFi
7.2
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End of dialog contentReviewed: 19 May 2024
William
United StatesClean, but old carpet and bathrooms. No ice machines, refrigerators, walk in shower. Coffee staton supplies were very limited. Front desk did not explain where to park without prompting.
Location.
Stayed in May 2024
Reviewed: 16 May 2024
Alicia
United StatesAc was broken the entire weekend and after having surgery it was rough to have the room not temp under 80
Shuttle and staff were amazing. Very nice
Stayed in May 2024
Reviewed: 4 April 2024
Grace
United StatesNeed more drawer space in rooms, better stocked supplies(bath towels, wash cloths, coffee creamer) expensive room, parking fees
Bar located right next to the pool, pool toys for the kids, comfortable beds, spacious room, conveniently located
Stayed in April 2024
Reviewed: 25 March 2024
Stephanie
United StatesThe beds were too small for queen size.
It was very clean.
Stayed in March 2024
Reviewed: 22 March 2024
Nadine
United StatesI don’t like that they cannot find my lost item that was left in the refrigerator in the room I was staying
Stayed in March 2024
Reviewed: 20 February 2024
Kristina
United StatesThey were over booked the hotel one night, we had to go to another hotel; however the staff was very good to us.
The room was clean and comfortable.
Stayed in February 2024
Reviewed: 6 February 2024
Nora
United StatesTHE OVERALL COMFORT OF THE HOTEL. VERY NICE OPTION OF BREAKFAST INCLUDED IS A PLUS. THE LOCATION CANNOT BE BEAT.
Stayed in January 2024
Reviewed: 6 February 2024
Maac
United States1. 2
Stayed in January 2024
Reviewed: 3 February 2024
Vaclav
Czech RepublicQuite isolated location, but makes sense as it is close to the airport. Hotel room was noisy because of aircon outside.
Very nice and clean hotel, close to the airport.
Stayed in January 2024
Reviewed: 30 January 2024
Kerry
United Statesout room smelled a bit like poop when we first checked in and the toilet didn’t flush very well.
Great outside bar. suspect comfy room. awesome location .
Stayed in January 2024
Reviewed: 30 January 2024
Starlene
United StatesParking, I paid $24 per day during my stay for the convention I was attending. I saw a sign posted at the entrance to the parking lot I was parked in, that stated, "Event Parking $21". I did not speak to anyone about the price difference, guess I should have.
Bed was pretty comfortable. I've been to some hotels where the beds were too firm. Room and bathroom were clean and well stocked. Location was very convenient for my stay. All around, an enjoyable stay.
Stayed in January 2024
Reviewed: 22 January 2024
Sue
United StatesRooms weren’t very clean and need a facelift.
Meeting rooms
Stayed in January 2024
Reviewed: 4 January 2024
Nicole
United KingdomOnly 1 elevator is working
Stayed in December 2023
Reviewed: 2 January 2024
Olga
United StatesYou can hear all the noise from the neighbors room.
Stayed in December 2023
Reviewed: 1 January 2024
Rocio
United StatesThe tub was filthy. Looks like they hadn’t even cleaned it the tub at the bottom was blackish and seemed like build up.
The breakfast that was served was very good. Overall clean hallways and entrances.
Stayed in December 2023
Reviewed: 31 December 2023
Denis
United StatesEverything needs renovation! Rooms very outdated, bathrooms and like the hotel itself
Just the location and big lobby, size of the room , beds and linen , towels are good.
Stayed in December 2023
Reviewed: 20 December 2023
Charlotte
United StatesThe items were dusty in the room.
Convenient to the airport
Stayed in November 2023
Reviewed: 18 December 2023
Lisa
United StatesThe door knob to bathroom broke off. The heater didn’t work and no microwave in the room.
Staff was nice.
Stayed in December 2023
Reviewed: 5 December 2023
Christopher
United StatesThe bed in my room was in need of being renewed
Friendly staff updated property
Stayed in December 2023
Reviewed: 21 November 2023
Claire
United StatesThe wifi wasn't stable and often disconnected from my devices. I had to use my own phone data to get a stable internet connection.
The breakfast was great. I wasn't able to use all my breakfast vouchers due to my schedule at the CTNX this week. I was able to enjoy 2 of the 4 vouchers. The cleanliness and comfort of the hotel was great. I appreciate the hotel staff keeping the room refreshed and tidy when I was out. It was great to have the coffee/tea maker to heat up water along with the mini fridge.
Stayed in November 2023
Reviewed: 16 October 2023
Danielle
United StatesOur room smelled a little like smoke. We weren’t sure where it was coming from. When we turned on the AC the smell went away. I also read we were suppose to get a free breakfast but at the hotel they said no continental breakfast
The location was perfect. Some amenities offered were helpful and check in was fast.
Stayed in October 2023
Reviewed: 6 October 2023
Gary
United StatesDidn't like being placed at the very end of the hall in a handicapped room... I am not handicapped and I did not request that... It felt like you put me in that room because I booked it through this platform versus booking it directly through your site
The hotel was nice and the staff were kind of friendly
Stayed in September 2023
Reviewed: 4 October 2023
Marisa
United StatesGreat hotel! This was our second time staying here with kids and we enjoyed everything from the ambiance to the room service. The food was amazing, will definitely be staying here again!
Stayed in September 2023
Reviewed: 26 September 2023
Monica
United StatesClean and friendly staff
Stayed in September 2023
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