12400 Highway 72 North, Loudon, TN 37774, United States
#1 of 2 hotels in Loudon
Guests' ChoiceBased on 229 hotel reviews
8.8Cleanliness
9.3
Comfort
9.1
Location
9.3
Facilities
9.0
Staff
9.1
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 1 October 2021
Randy
United StatesThe shower head was nice but could have been a little higher. It was a little low, even for regular people.
Breakfast didn't have any eggs or gravy, only fresh biscuits and sausage. The attendant said it was due to COVID. I couldn't figure out how COVID affected eggs and gravy and not biscuits and sausage! Stayed the two previous nights at a Holiday Inn and won't stay there again!
Stayed in September 2021
Reviewed: 29 August 2021
Linda
United StatesNothing
Clean
Stayed in August 2021
Reviewed: 14 August 2021
Vicki
United StatesOutside well maintained, inside bright and clean, service was friendly and helpful, breakfast was good
Stayed in August 2021
Reviewed: 8 August 2021
Family
United StatesIn the bathroom, there were dead bugs in the light on the ceiling. The shower walls had noticeable dirt on them that I cleaned. There was a yellow stain on the top bed blanket.
I loved walking into a hotel that smelled good as soon as we walked in. Wasn’t a strong chemical smell for once. It was a refreshing smell. The desk hostess was very nice. He managed the phone constantly ringing while trying to check guests in maintaining professionalism. Would be nice to see him have some help on a Saturday night. The beds were comfortable. I slept well.
Stayed in August 2021
Reviewed: 8 August 2021
Amy
United StatesFriendly staff. Nice rooms.
Stayed in August 2021
Reviewed: 22 July 2021
Johnnie
United StatesVery friendly staff, nice snack options, room was very clean and beds were comfortable
Stayed in July 2021
Reviewed: 11 July 2021
Hannah
United StatesEverything was great.
So clean! The location was great and the hotel is nice and modern. Plus, I love that o can stay at a nice hotel with my dog for no extra fees.
Stayed in July 2021
Reviewed: 9 July 2021
Bryan
United StatesThe breakfast was not worth it. Most mornings I just went down for coffee.
The room was very clean, check in and out was very easy. We even arrived a little early and it was not a problem. It was close to everything which was nice.
Stayed in June 2021
Reviewed: 6 July 2021
Sheila
United StatesHot tub broke and pool cold
Clean and comfortable
Stayed in July 2021
Reviewed: 1 July 2021
Barbara
United StatesBreakfast was limited and not very much was set out.
Clean and comfortable.
Stayed in June 2021
Reviewed: 30 June 2021
William
United StatesThey closed the breakfast buffet exactly at 9 am, no grace period. Almost didn't get my breakfast. Seems draconian.
Stayed in June 2021
Reviewed: 24 June 2021
Fred
United StatesIt was fine no negative reviews
Easy to find and there was a veterans parking spot 👍🏼 Our little dog was welcome with no questions asked !
Stayed in June 2021
Reviewed: 14 June 2021
Shirley
United StatesThe staff went above and beyond to accommodate.
Stayed in June 2021
Reviewed: 31 May 2021
Lauren
United StatesPool has to much chlorine in it to the point our eyes were irritated. It was warm enough but couldn’t full enjoy due to the chlorine. The room was clean but the amount of dog hair left on the sofa couch was unpleasant. I asked the maid for the lint roller to clean it while she attended another room. She was soooo apologetic as she stated she had just cleaned the room. She must’ve rushed because there were other areas that seemed over looked or half cleaned. A few hairs were in the tub too. Overall, I would’ve like a fully cleaned room that had been spot checked. Definitely would’ve waited and understood. I’m allergic to long hair dogs and it was clear one had stayed in the room prior to our arrival.
Location, room size, and staff!
Stayed in May 2021
Reviewed: 2 March 2024
Gene
United StatesA bar of soap not body wash
Just fair, just getting by
Stayed in February 2024
Reviewed: 13 December 2023
Raul
United Statesexcellant no patrons that morning
Stayed in December 2023
Reviewed: 25 November 2023
Elmore
United StatesI would like to be able to fix a hot cup of tea at night before bed. There was a thermos next to the coffee, but the water was cold.
The homely feel of the staff. There is even a grumpy man that works there. Most of the staff are great. The room was clean, and the beds were comfortable. We will most definitely stay again.
Stayed in November 2023
Reviewed: 2 October 2023
Barbara
United StatesNo outlet in toilet area for a night light. Walk in shower was so shallow water went everywhere on the floor.
Stayed in October 2023
Reviewed: 6 August 2023
Pawlowski
United StatesI was surprised this hotel got such a high rating in Booking.com. We had a relatively late arrival. We got to our room hearing several dogs barking. As noted, it was late (about 9 pm). We hadn’t eaten dinner yet so we dropped our bags off and left. I should have noted the waste basket keeping the bathroom door open. We came back after dinner and went to bed. The waste basket was the only way to keep that door open. The hvac unit was LOUD. It sounded like an airplane, making it a bit hard to get to sleep. In the morning I went to take a shower to find a line of mildew around the seal on the tub. There was no exhaust fan and the only way to air out the room was that wastebasket. No plans to return there.
Great location
Stayed in August 2023
Reviewed: 11 July 2023
Jill
United StatesI don’t know it was ok
location was good, comfortable bed, breakfast
Stayed in July 2023
Reviewed: 26 March 2023
June
United Statesthe pool was dirty and the surrounding area needed cleaning and weeds pulled floor needed scrubbing
the beds were comfortable and clean
Stayed in March 2023
Reviewed: 6 March 2023
Mills
United StatesMold in the shower and the night clerk
The pool the location
Stayed in March 2023
Reviewed: 24 December 2022
David
United StatesBarkfast was ok
It was nice but was fan in our room it did not stop make loud noise we can't sleep
Stayed in November 2022
Reviewed: 3 December 2022
Kurt
United StatesWhen I booked, I indicated 2 adults and 3 children. I was put in a room with 2 queen beds. Did they expect 3 children to sleep in one bed? One child had to sleep on the floor. I was not impressed.
Breakfast was fair, not the best but edible.
Stayed in November 2022
Reviewed: 5 August 2022
Jestin
United StatesVery unclean room, holes in the bedding right on the duvet turn on the top, not in the inconspicuous place, it looked like the cigarette burn holes. Very dirty floor. Extremely poor sound insulation, we occupied first room from reception and could hear every conversation and activity for half of the night
Stayed in July 2022
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