120 West 41st Street, New York, NY 10036-7315, United States
#16 of 410 hotels in New York
Guests' ChoiceBased on 1829 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.7
Facilities
9.0
Staff
9.4
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 29 April 2024
Marie
United KingdomA water machine would have been good to fill up water bottle
Great location, clean throughout and staff were really friendly and very helpful
Stayed in April 2024
Reviewed: 28 April 2024
Eric
United StatesLobby Bar staff was exceptional
Stayed in March 2024
Reviewed: 24 April 2024
Karen
South AfricaComplimentary slippers were huge. Couldn’t use them sadly
Location location
Stayed in April 2024
Reviewed: 24 April 2024
Cati
ArgentinaHonestly everything was perfect.
Location was unbeatable, property was comfortable, staff was really nice, helpful, cheerful. Hotel was nice and clean. Our room was comfortable, big considering New York standards. Bathroom was beautiful. Complimentary coffee in room. Got a pack n play for the baby to sleep in. Already recommending and probably staying again at LUMA Times Square when visiting NYC
Stayed in April 2024
Reviewed: 19 April 2024
Dennis
United StatesCoffee and tea could be in an easier to reach location.
Stayed in April 2024
Reviewed: 17 April 2024
Amanda
United KingdomBreakfast expensive and not included in room rate.
Excellent location and very quiet room.
Stayed in April 2024
Reviewed: 14 April 2024
David
IsraelQuite expensive
Awesome location, nice view, all the appliances you need and friendly staff
Stayed in April 2024
Reviewed: 14 April 2024
Julia
United StatesExcellent central location. It’s on a relatively quiet street. The two king beds was a plus for us. We also had breakfast included in our rate which was a nice touch. Rooms are a nice size for NYC!
Stayed in April 2024
Reviewed: 13 April 2024
Ian
AustraliaRestaurant could have been a bit better and cheaper.
Property was close to everything and within walking distance.
Stayed in April 2024
Reviewed: 12 April 2024
ארצי
IsraelEverything was great at Luma hotel, it was clean, the location is super, the staff is very friendly especially RON from the resturant ! I will defenetly returne again. Yossi
Stayed in April 2024
Reviewed: 9 April 2024
Nina
CroatiaI wasn’t able to pay with my debit visa card which I use all through EU without any problem. Cash or credit card was ok. My visa debit card was accepted in stores, subway…
Great location. Confortable bed and pillows. Very good breakfast and money worth, especially comapring the price for breakfast in NYC. Staff kind.
Stayed in April 2024
Reviewed: 9 April 2024
Daniel
United StatesWe were delayed one full day by weather. While it was not the hotels fault, we hoped for some sort of accommodation. None was received.
Location was excellent.
Stayed in April 2024
Reviewed: 9 April 2024
Lorig
United StatesBrick wall view
Very clean. Excellent location
Stayed in April 2024
Reviewed: 8 April 2024
Lisa
United StatesGreat location, friendly staff and good size, comfortable room
Stayed in April 2024
Reviewed: 8 April 2024
Marcus
United KingdomSometimes requests to the front desk were not followed through (eg in-room tech help)
Room was excellent, beds were very comfortable, location was perfect (close to everything but quietly located). Staff were lovely.
Stayed in April 2024
Reviewed: 7 April 2024
Courtney
United StatesMy room location was looking at a brick Wall it was very dark .
Location & staff were excellent
Stayed in April 2024
Reviewed: 6 April 2024
Tomislav
CroatiaGreat location for exploring the city
Stayed in April 2024
Reviewed: 28 March 2024
Annmichelle
United KingdomThe Luma Hotel is one of the best hotels I have stayed in and one of the only New York Hotels that I would return to. The staff were exceptional and super friendly and helpful. The Happy Hour was a lovely start to any evening.
Stayed in March 2024
Reviewed: 27 March 2024
Clare
United KingdomGreat location, good sized rooms lovely staff
Stayed in March 2024
Reviewed: 26 March 2024
Richard
United KingdomMinor but obviously the bonus of being close to Times Square then you can get room noise at night - but to be honest, you walk so much that you are exhausted and fall asleep anyway.
Third stay at Luma Times Square and there is a reason we keep coming back! Great location, lovely friendly staff and I love the boutique feel of the place. Brilliant for nipping out and then popping back to your room to drop things off.
Stayed in March 2024
Reviewed: 25 March 2024
Lolita
CanadaThe air conditioning in the room kept going on and we were cold at night. And it was cold outside so we wanted heat. We raised the thermostat but eventually the air conditioning went back on again
Great location Close to Times Square, groceries restaurants
Stayed in March 2024
Reviewed: 23 March 2024
Rhoades
United StatesThe view was non existent, no light ever came in through the window , it gave the room a dark feeling .
The staff was wonderful and attentive, the room was clean and very nice.
Stayed in February 2024
Reviewed: 21 March 2024
Aideen
IrelandSpotless clean , quite and central
Stayed in March 2024
Reviewed: 19 March 2024
Giovanni
ItalyAs widely in use in N America room fares do not include breakfast, while it would be appealing such an opportunity, since hotel breakfast rate it’s average close to the price of a breakfast meal on the surroundings. Bed covers too thick causing getting too warm at night and air conditioning too noisy to let it run by night. 7th Ave side of the block not really seeming that safe (and clean) at night. Bathroom missing a stool and curtesy mirror. Our room faced a very narrow inside of the block, window resulting useless, since there was no hour of the day in which there could be sunlight (and other front windows being that close, so having to keep curtains always pulled close).
Interesting rates (taking due consideration it’s in NY, world #1 tourist city and really close to Times Square, NY #1 tourist place). Professional and careful Staff, contemporary design and room furniture, correctly cleaned and spacious. Etro bathroom accessories and Frette towels and bathrobes. Wide screen with Google cast, allowing screen share with smartphones. Powerful and efficient, free guest WiFi. Espresso coffee machine, daily refurbished with free coffee and milk capsules, plus tea.
Stayed in March 2024
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