901 North First Street , Downtown St. Louis, Saint Louis, MO 63102, United States
#70 of 79 hotels in Saint Louis
Guests' ChoiceBased on 422 hotel reviews
6.0Cleanliness
6.9
Comfort
6.9
Location
7.6
Facilities
6.4
Staff
6.9
Value for money
5.9
Free WiFi
6.1
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End of dialog contentReviewed: 9 May 2024
Shilo
United StatesI didn’t like the parking instructions as I was told to go straight down, I didn’t like that the main door said to use the side door but really meant the door right next to it, and I didn’t like that the gps took us behind the hotel to get to the arch but there was a fence with no way out.
The bed was very comfortable and the staff were friendly and helpful.
Stayed in May 2024
Reviewed: 8 May 2024
Jamie
United StatesThe hotel could use updates and more cleaning.
Stayed in May 2024
Reviewed: 4 May 2024
Rebeca
SpainWifi was not working in the rooms
Location was good
Stayed in May 2024
Reviewed: 16 April 2024
Frank
United StatesWhen you ask for housekeeping, you don't get it.
Stayed in April 2024
Reviewed: 14 April 2024
Latrice
United StatesShower was dirty and leaked on the floor
Location
Stayed in April 2024
Reviewed: 12 March 2024
Thomas
United StatesI'm very disappointed in this hotel it use to be one of the best. Slowly getting run down rooms are beat up. Smell like cigarettes. Dirt in every corner four elevators only one works price was a lil to much for how bad of shape the hotel was in
Convenient
Stayed in March 2024
Reviewed: 29 February 2024
Tyra
United StatesRoom wasn’t really clean and elevators were broken and it says there is a pool but where
Near the arch
Stayed in February 2024
Reviewed: 27 February 2024
Randolph
United StatesNot receiving deposit back in full.
It stated we receive deposit back but in reality you only receive half of the deposit back and that was my main reason for staying at hotel.
Stayed in February 2024
Reviewed: 10 February 2024
Jay
United StatesElevator wasn’t working, the property smelled like weed and the fire alarm went off multiple times through the midst of the night
It was a good location
Stayed in January 2024
Reviewed: 6 February 2024
Susan
United StatesOur room was comfortable but the view to the back balcony was dirty, wet and ugly. The front desk person was very interested in watching videos on her phone while we were talking to her. I thought it was pretty unacceptable. I don’t think the hotel/room was worth the price.
Stayed in January 2024
Reviewed: 29 January 2024
Loren
United StatesThe hotel was not very well maintained and the rooms were not as clean as I'd have expected.
The location was great. The rooms are large.
Stayed in January 2024
Reviewed: 26 January 2024
Tony
United StatesThe elevators were not working and we were on the 4th floor so climbing the stairs trying to carry luggage and other items was a pain and not fun
The rooms were spacious and beds were comfortable
Stayed in January 2024
Reviewed: 15 December 2023
Jon
United States Minor Outlying IslandsElevator on the North side was Down, Housekeeping Never came to clean the Room during the 3 day Stay, even After Requesting. Pool wasn't Working and online The Apps Advertised a Working Pool. Exercise room was extremely Cold and Had Very few Weight Equipment, (Dumbbells)
Nothing, Everything was Average
Stayed in December 2023
Reviewed: 15 December 2023
Jon
United States Minor Outlying IslandsNo House Keeping After 3 Nights Stay and Pool was Closed
The Deluxe room
Stayed in December 2023
Reviewed: 10 December 2023
Jon
United StatesBooking had to go through a Third Party
Room
Stayed in December 2023
Reviewed: 10 November 2023
Martin
United StatesRoom smelled bad
Location
Stayed in November 2023
Reviewed: 30 October 2023
Samantha
United StatesRoom bathroom could use a little help, definitely need more staff
Hotel main area is nicely decorated. Room was comfortable. The staff that we did see were nice and courteous
Stayed in October 2023
Reviewed: 23 October 2023
Alyssa
United StatesThere should be a microwave in the facility
Location
Stayed in October 2023
Reviewed: 19 October 2023
Lakeisha
United StatesDidn’t have a microwave anywhere in the hotel. At least one in the lobby would be helpful
Great location to the city
Stayed in October 2023
Reviewed: 10 October 2023
Ricky
United StatesRude staff at checkin. Dirty bed sheets. No make up room for day2 stay.
Near arch
Stayed in October 2023
Reviewed: 8 October 2023
David
United StatesBathroom was not clean- hairs in bathtub. We had to personally clean the bathtub/shower before use. No mattress cover; debris was on mattress. No breakfast or coffee/tea/water station included. The front elevation wasn't operational.
Spacious room. Convenience to the casino.
Stayed in October 2023
Reviewed: 4 October 2023
Laura
United StatesElevators not working
Stayed in September 2023
Reviewed: 8 August 2023
Wise
United StatesOutdated. Small bathroom.
Location was great. Coonnected to casino.
Stayed in August 2023
Reviewed: 3 August 2023
Larry
United StatesThe bathroom was extremely small. It was supposed to be a nonsmoking room, but there was a residual smoke oder in the room. The room only had 3 bed pillows. The room overall could have been cleaner. The mirror in the wet/bar coffee area was dirty and smeared. The curtains in the bedroom were spaced apart so there was a 6 inch gap that could not be closed at night. The room stayed bright all night because of this. You have to weigh everything while traveling. Overall even with the downsides I'd probably stay there again due to price and location.
The location was good. It was close to downtown and walkable. The room was large with a bedroom and separate living room area.
Stayed in August 2023
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