2720 Riverside Drive, Macon, GA 31204, United States
#26 of 53 hotels in Macon
Guests' ChoiceBased on 949 hotel reviews
7.5Cleanliness
7.8
Comfort
7.8
Location
7.8
Facilities
7.7
Staff
8.7
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 4 June 2024
Crystal
United StatesNot enough variety on breakfast.
The newly decorated rooms.
Stayed in May 2024
Reviewed: 1 May 2024
Tonya
United StatesThe lady that checked me out. She was not friendly at all.
I liked the location.
Stayed in April 2024
Reviewed: 5 April 2024
Alexander
CanadaWiFi was inconsistent. Breakfast selection was mostly focused on sugary choices, so I skipped it. Very few restaurants within walking distance of the hotel.
Easy access to the hwy.
Stayed in April 2024
Reviewed: 28 March 2024
Chris
United StatesShower did not drain well.
Stayed in March 2024
Reviewed: 26 March 2024
Drceng
United StatesLousy breakfast, but then most motel breakfasts are lousy. Somebody dragged some kind of appliance down the hallway about 2:00 AM, and it sounded to us like they tried knocking on our door. At 2:00 AM!? While people are sleeping! Who manages this place, anyway? One more issue: In Macon, my Red Roof reservation was honored. In Macclenny, FL. the Red Roof there did not honor my reservation. I had reserved an accessible room for two nights - arrived at 4:30 PM the day my stay was to begin and was told by the desk clerk that he had given up my room to the women staying there because she asked to extend her stay two more days. Then he tried to offer me a room on an upper floor that was not accessible. I have never been treated so shabbily by a hotel chain in my life! I filed a complaint with Red Roof Guest Services and I'm waiting to hear from them what they intend to do about it. If you are traveling and spot a Red Roof, you might have a decent experience; however, their guest reservation service is completely untrustworthy.
The accessible bathroom is one of the better ones we've seen. Shower-head with wand ample safety bars and a good fold -down bench for my wife to sit on to shower safely. That's better than many of the higher-priced chains offer. Close to several good restaurants and shops to get what we need. Great off-and-on access to I-75 South.
Stayed in March 2024
Reviewed: 18 March 2024
Rebecca
United StatesThe fitted sheet wouldn’t stay on the bed, looked like it was put on sideways. Drove me literally nuts.
We stayed in a suite with a jacuzzi tub and it was very relaxing.
Stayed in March 2024
Reviewed: 4 March 2024
Eddie
United StatesBreakfast had no meat. Parking was a pain, especially considering handicapped parking where there was only a single spot available. The desk staff had two people and still made me wait nearly 15 minutes while waiting on another single person. Got put right next to the elevators and got woke up many times.
Cleanliness was great and the bed was very comfortable.
Stayed in March 2024
Reviewed: 29 February 2024
Ashwien
SurinameRight on I-75, for travel is easy to get back on the road, pet friendly and good breakfast
Stayed in February 2024
Reviewed: 20 February 2024
Creeshona
United StatesThe room is a bit outdated. Water doesn’t stay hot and isn’t hot enough. There was a weird smell.
Great area, pretty decent price
Stayed in February 2024
Reviewed: 4 February 2024
George
United StatesThe breakfast was not up to normal
Your receptionist was the most wonderful person I have ever had the pleasure of meeting she made us feel welcome 🙏
Stayed in February 2024
Reviewed: 4 February 2024
George
United StatesWas not able to get on wifi, this was a problem with my Laptop. Went to front desk trying to get some help, Ann Cootey was very helpful, corrected my problem.
Stayed in January 2024
Reviewed: 28 January 2024
Hall
United StatesWifi terrible
It was a very nice and clean hotel was a good and comfortable stay and I would stay again
Stayed in January 2024
Reviewed: 13 January 2024
Keith
United StatesHeater didn’t work and it was 30 degrees.
Location
Stayed in January 2024
Reviewed: 11 January 2024
Ashwien
Surinamesignage from the street
right off I-75, great for road trips, decent good breakfast and pet friendly
Stayed in January 2024
Reviewed: 6 January 2024
Ab
United StatesNone
Location Breakfast
Stayed in December 2023
Reviewed: 27 December 2023
Shiva
United StatesNothing to say
Staff and cleanness
Stayed in December 2023
Reviewed: 26 December 2023
Newman
United StatesIt is older place but maintained. Need to get ice maker on 4th floor fixed.
Your night staff is fabulous. She was so nice and friendly.
Stayed in December 2023
Reviewed: 4 December 2023
Peeler
United StatesFront desk person
Stayed in December 2023
Reviewed: 25 November 2023
Vicki
United StatesTub w shower stool not accessible if can't lift leg over tub. Also no detachable sprayer. Bottom of tub very slick, very glad I had chair and bars or I would have fallen. All handicap accessible rooms need to be roll in type shower, not tubs.
Large room. Clean. Breakfast available, although breakfast meat would be appreciated. Handicap bars. Staff very personable and helpful.
Stayed in November 2023
Reviewed: 16 November 2023
Timothy
United StatesThe bed was alittle too hard....
Stayed in November 2023
Reviewed: 7 November 2023
Angie
United StatesThe jets in the tub were extremely weak
The room was awesome.
Stayed in November 2023
Reviewed: 4 November 2023
Christina
United StatesLots of homeless people around the property staying in the abandoned buildings in the back of it..
Nice spacious room and great staff very friendly.
Stayed in November 2023
Reviewed: 4 November 2023
Brittany
United StatesBlood stain on bedding. No plastic shower curtain. Looked like mold around bathroom light. You could hear the stair door slam.
Stayed in November 2023
Reviewed: 1 November 2023
Natalie
United StatesWish there were a different variety in breakfast, it was the same thing all week.
The staff was really friendly & like the room. Very comfortable.
Stayed in October 2023
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