7025 Franklin Avenue, Hollywood, Los Angeles, CA 90028, United States
#45 of 386 hotels in Los Angeles
Guests' ChoiceBased on 293 hotel reviews
8.7Cleanliness
8.6
Comfort
8.6
Location
9.4
Facilities
8.5
Staff
9.7
Value for money
8.6
Free WiFi
6.1
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End of dialog contentReviewed: 27 May 2024
Pasi
FinlandThe hotel is old, and it shows. The outlets in the rooms worked sporadically and likely were not very safe to use. The breakfast was okay but a bit limited.
The location was excellent. The hotel was peaceful despite its central location. The staff was very friendly and dedicated to providing quality service and personal attention.
Stayed in May 2024
Reviewed: 21 May 2024
Daria
Canadathe breakfast choices could be better, more healthy options would be nice and better coffee.
The staff were all fantastic, very accommodating and knowledgable. The room was spacious, clean and had a good view from the balcony of the pool area. Great free snacks, icecream and coffee and drinks 24/7.
Stayed in May 2024
Reviewed: 21 May 2024
Louise
AustraliaA bit dated, needs a good bit of paint
Amazing staff
Stayed in April 2024
Reviewed: 20 May 2024
Tracey
AustraliaThe comfy beds, the staff (they were exceptional ), the complimentary snacks , location and facilities.
Stayed in May 2024
Reviewed: 9 May 2024
Danny
United StatesRooms looked pretty "tired' and could use some updating.
Wonderful amenities such as free snacks and ice cream 24/7. Wish we had our grandchildren with us! Very spacious.
Stayed in April 2024
Reviewed: 14 April 2024
Ellen
United StatesTreats and magic show were great!
Stayed in April 2024
Reviewed: 11 April 2024
Laurie
United StatesOur bed was a little uncomfortable. Also, there was a group above us that was very loud until about 2:00am. We were fine to hear them be loud. I was concerned that something was broken. It sounded like they were moving furniture all over the place. It was clearly kids in there. Not sure if there was an adult to supervise.
This is our 3rd visit to the hotel. I couldn't find a room on their website for the dates we were going to be in Hollywood. I decided to try Booking.com and was so happy to find the perfect room!!! We love the unique style of hotel, great location to safely walk over to Hollywood, and the customer service desk and snacks are a hit for our family.
Stayed in April 2024
Reviewed: 5 April 2024
Joe
United StatesI wish there was an elevator. The stairs can be tricky.
We had a double suite on the third floor of the hotel. It was a great view over looking the pool. My family really loved all the snacks we could get. Most of all the free soda and ice cream. Great staff.
Stayed in April 2024
Reviewed: 29 March 2024
Stephanie
United StatesThe only issue was while the location of my room was close to the pool, the walls are thin so we could hear the guests above us going up and down as well as their footsteps above us all night
Everything from check in to all the amenities were superb as always.
Stayed in March 2024
Reviewed: 27 March 2024
Mahoney
United StatesThere wasn’t anything I didn’t like
Everything
Stayed in March 2024
Reviewed: 26 March 2024
Tina
United StatesIt had a vintage appeal- the magical theme especially! The historical relevance.
Stayed in March 2024
Reviewed: 20 February 2024
Brandie
CanadaNothing, just a bit dated but we knew that when we booked.
Staff was the friendliest and truly believed in service. Even found us an hdmi cord for the tv. My kids loved the free snacks and pool. The complimentary laundry was a hit for parents.
Stayed in February 2024
Reviewed: 25 October 2023
Kelly
United StatesGreat, helpful staff. The complimentary soda machine and ice cream machine were awesome. The beds were super comfy! We walked to Magic Castle and Hollywood Blvd.
Stayed in October 2023
Reviewed: 15 October 2023
Michelle
AustraliaOur shower taps didn’t work properly and the recess filled up with water. Told the manager and he was getting it sorted out that day.
The staff and location was fantastic
Stayed in September 2023
Reviewed: 19 August 2023
Shlomit
IsraelThe location is close to "walk of fame". The staff were nice, responsive and generous. Nice free snacks are provided. Laundromat can be used for free.
Stayed in July 2023
Reviewed: 9 July 2023
Shelley
AustraliaWe were moved to the building next door as an ‘upgrade’ due to no rooms left in main building. It was great to have the extra space in 2 bdm apartment but I was worried about security in this building and access to the facilities was not as easy.
Location and free extras
Stayed in July 2023
Reviewed: 9 July 2023
Leonie
AustraliaYou can hear every movement of the ppl on the floor above, it’s hard to sleep because of this
Great For Kids, The pool was a great temp, good location
Stayed in July 2023
Reviewed: 6 June 2023
Deanna
United StatesNothing
The whole atmosphere is very unique and fun.
Stayed in June 2023
Reviewed: 4 May 2023
Matthew
Australianothing
great
Stayed in March 2023
Reviewed: 28 April 2023
Tania
AustraliaThe place is a tad run down if you look closely, but not enough to distract from the stay
This place is sooooo good. All the free inclusions from the snacks to the free laundry service. Always fresh pool towels and sunscreen. The kids loved the popsicle hotline!!The staff are lovely, and can help with any question, whether it be transport, attractions, and just general help for tourists. Even the CEO and GMs get in and do the work, and happy to chat. The morning magician Alfonso also a great asset. Having a full kitchen is so handy. What they promise is what you get.
Stayed in April 2023
Reviewed: 4 April 2023
Matthew
New ZealandNothing
The staff were amazing, very welcoming, and great with kids. The free snacks were a big hit, particularly the ice cream. The location was very convenient for the attractions we saw in LA.
Stayed in April 2023
Reviewed: 14 March 2023
David
CanadaThe location was excellent just a five minute walk to the Chinese theatre and Dolby theatre and places to eat. Breakfast was pretty basic but all you needed to start the day. Room a little dated but clean and everything I needed. The service in this hotel is amazing. Lots of free snacks and they do your laundry for free! What a perk!
Stayed in March 2023
Reviewed: 12 February 2023
Deidre
New ZealandGreat location, walking distance to shops Amazing size rooms for families, plenty of room in lounge for pull out sofa plus an extra bed!! Super comfy beds Complimentary snacks/icecream/drinks was the icing on the cake for the kids Friendly helpful staff Heated pool open 24/7 Highly recommend!!!
Stayed in February 2023
Reviewed: 5 February 2023
Julie
AustraliaNothing
Everything was great friendly staff all the free goodies the pool
Stayed in January 2023
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