1401 Commerce Street, Main Street District, Dallas, TX 75201, United States
#108 of 169 hotels in Dallas
Guests' ChoiceBased on 1244 hotel reviews
7.4Cleanliness
7.9
Comfort
8.0
Location
9.0
Facilities
7.5
Staff
8.3
Value for money
7.4
Free WiFi
7.8
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End of dialog contentReviewed: 9 May 2024
David
AustraliaPoor co munication regarding housekeeping and broken elevators
Location
Stayed in May 2024
Reviewed: 7 May 2024
Gloria
AustraliaRestaurant only open for breakfast and lunch no dinner option
Location
Stayed in May 2024
Reviewed: 6 May 2024
Shawna
AustraliaOnly 4 elevators in use out of 8 or 9. Took forever to go up or down.
Location Very happy lovely housekeeping staff.
Stayed in May 2024
Reviewed: 6 May 2024
Donny
United KingdomRooms looked like a converted office with no view.
Central location and history
Stayed in April 2024
Reviewed: 5 May 2024
David
United KingdomTired rooms
Location
Stayed in May 2024
Reviewed: 4 May 2024
Neyda
United StatesView
Downtown
Stayed in April 2024
Reviewed: 29 April 2024
Duncan
United StatesI miss the cookie service, no lounge, so loud near the street.
Beautiful building with intricate details and architecture. I used to go several times a year for business and a few stay cations with my dtrs. Loved the fragrant smell that is always at the Magnolia.
Stayed in April 2024
Reviewed: 27 April 2024
Nemanja
Czech RepublicOn the photos it looks far better than reality 😔
Stayed in April 2024
Reviewed: 27 April 2024
Georgina
United KingdomFacilities were a bit slipshod. Bathrobe was a nice touch but had no tie belt. Laundry facilities were available but there was no soap powder on sale with nearby stores selling full size items. The shop was poorly stocked. No restaurant or bar. Room was very dark and not easy to read in.
Location and the valets were great.
Stayed in April 2024
Reviewed: 26 April 2024
Aleksandra
United StatesStaff had an attitude for no reason.
Stayed in March 2024
Reviewed: 26 April 2024
Christopher
United KingdomThe room wasn’t serviced during the 3 days we stayed. We were told about this by the reception and we left a list with them on day two, as we needed thing’s replenishing. This wasn’t done and I ended up reading a room maids trolley for a toilet roll. And got fresh towels from reception.
Located near to a few bars and restaurants. Not far from the farmers market area. We had a nice triple aspect room which was lovely.
Stayed in April 2024
Reviewed: 25 April 2024
Jonathan
IrelandPlace had a knocked about feel. Windows were filthy, so was the remote control.
Stayed in April 2024
Reviewed: 24 April 2024
Jonathan
IsraelSlightly old hotel and I didnt like the dual purpose bedside lamps that were also electric sockets. I was afraid to plug anything into them in case it blew the fuse.
I have no real complaints. Staff was friendly, facilities worked fine and the room was clean.
Stayed in April 2024
Reviewed: 22 April 2024
Victoria
United StatesRooms and decor dated. Needs refurbishing
Didnt partake in breakfast
Stayed in April 2024
Reviewed: 21 April 2024
Kate
AustraliaRoom shabby bathroom not very clean. Front desk staff didn’t seem to know much about city facilities.
Location was fine for downtown touristy things. The room was as quite shabby damaged old furnishings. Bathroom was clean but poor attention to detail dirty around border of bathroom floor. Bed comfy and room quiet.
Stayed in April 2024
Reviewed: 21 April 2024
Susan
United StatesRidiculous valet parking, expected to tip everytime you retrieve your car on top of the $49 per day charge.
Lovely building, must have been beautiful in its day but quite dated now.
Stayed in March 2024
Reviewed: 17 April 2024
Jonathan
United StatesNothing I didn't like. It was a decent place, and if I am in Dallas again and need a hotel, I'll be glad to stay there again.
The location met my needs and the room was good for a couple of days where I was working before my vacation. The only downside was the heating/AC unit was locked on very cold, and I didn't realize it until a number of hours in. It required an engineer to fix.
Stayed in March 2024
Reviewed: 13 April 2024
Wayne
United KingdomRoom clean was not completed despite request and confirmation.
Nice hotel in a wonderful historic building. Room was a good size and clean and comfortable.
Stayed in April 2024
Reviewed: 12 April 2024
Wendy
AustraliaStaff were not very helpful with minor requests
Stayed in April 2024
Reviewed: 10 April 2024
Stealthtraveler
United StatesCustomer service is lacking. I wrote to inquire about taxi and my message was ignored. Follow up messages were generally curt and unfriendly. I rang the front desk and no one answered. The room was nice but the mattress was abhorrent. I woke with a severely sore back.
Historic building in heart of Downtown Dallas. The location is excellent. Clean hotel. Large room. We had a nice view as well.
Stayed in April 2024
Reviewed: 10 April 2024
Cathy
United StatesSmall rooms, not quaint. 1934 art deco building No usb ports. Needed the plug in
I guess the downtown location
Stayed in April 2024
Reviewed: 8 April 2024
Shirley
United StatesI got room 503 but water wasn’t going down the drain well. Staff was quick and changed me to room 505 where bathroom vent kept going on and off. Second room had a waterbug.
Staff friendly. Room well decorated. Location is great. Came late they extended my checkout to 12 pm
Stayed in April 2024
Reviewed: 6 April 2024
Yanlin
Chinano person to clean the room.we live the hotel 1 week.but no person clean the room.
location is nice.
Stayed in March 2024
Reviewed: 25 March 2024
Gillian
AustraliaBadly appointed rooms NO Wifi in rooms, no daily room service/ towels Coffee in Lobby Sat am not Sun ??
Location
Stayed in March 2024
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