1401 Commerce Street, Main Street District, Dallas, TX 75201, United States
#107 of 168 hotels in Dallas
Guests' ChoiceBased on 1272 hotel reviews
7.4Cleanliness
7.9
Comfort
8.0
Location
9.0
Facilities
7.5
Staff
8.3
Value for money
7.4
Free WiFi
7.7
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End of dialog contentReviewed: 2 June 2024
Ellen
United StatesAlready reviewed
Stayed in May 2024
Reviewed: 2 June 2024
Ellen
United StatesDesk people inefficient and rude. Refused to give me a receipt despite multiple requests.
Vintage and great location
Stayed in May 2024
Reviewed: 31 May 2024
Crispin
United KingdomSaid they gave us a piece of paper on arrival which ssaid room only refreshed every other day, which it didn't. No mobile signal in the bedroom, that is just how it is, but when our tour to Southfork was delayed 3 hours due to bad weather the front desk refused to put the tour company calls through to our room or to take a message so we didn't know not to travel to the meeting point. I can understand the need for security, but surely they could take a message without revealing our room number. The day staff coudn't understand why the previous shift had taken that decision and said they would bring it up at the Thursday management meeting.
Characterful hotel with period features in great downtown location. Modern with free wiFi and morning coffee. The red horse in the lobby and on the room became the symbol of Dallas, so we felt we were staying somewhere that was part of Dallas history.
Stayed in May 2024
Reviewed: 31 May 2024
Didier
FranceNothing really negative about this place. teh shower tap and bathroom display is the thing that would require most refurbishment but it's not a big deal at all especially if you're staying one night or two.
Second time I was staying in this hotel. The first experience was better as the room was much bigger but it is also related to the time and range of booking as well. The place is not fabulous but it has a bit of a nice old fashioned style. In case you're looking for a standard international hotels network style place, book somewhere else. The location downtown Dallas is vezry handy.
Stayed in May 2024
Reviewed: 30 May 2024
Katie
United StatesThe wifi was not great, especially for remote working.
Location was great for downtown Dallas, lovely old building.
Stayed in May 2024
Reviewed: 29 May 2024
James
AustraliaNo hot water so couldn't have a proper shower.
We were not given breakfast so can't answer.
Stayed in May 2024
Reviewed: 24 May 2024
Tara
IrelandDark decor in rooms with poor natural lighting. No tea or coffee facility in room. No hair dryer.
Good location in downtown Dallas. Comfortable beds. Good wifi.
Stayed in May 2024
Reviewed: 24 May 2024
Tara
IrelandThe decor!! Lack of natural light and dark decor did not suit the room. Large amounts of homeless in the area but they don't bother you.
Extremely comfortable beds!
Stayed in May 2024
Reviewed: 24 May 2024
Ville-aleksi
SwedenNo safety deposit box in room. No cleaning provided. No bar/ restaurant.
Many and fast elevators. Complimentary water bottle.
Stayed in May 2024
Reviewed: 21 May 2024
Khanh
United StatesMaybe they can do a better job at cleaning because my room had a little bug on the bedsheets.
The staff was really friendly.
Stayed in May 2024
Reviewed: 19 May 2024
Keith
United StatesNo rugs or mats… loud traffic despite being on the 24th floor (I know you can’t control that though.) No floor mat in the bathroom, shower tub didn’t drain at all.
Location, aesthetics of the building
Stayed in May 2024
Reviewed: 16 May 2024
Deborah
United StatesOnly 1 elevator worked. This was a safety issue
Clean
Stayed in May 2024
Reviewed: 16 May 2024
Günther
AustriaVery unmotivated staff at the check-in and check-out (both at night). Extremely dirty windows, partly it was close to impossible to see through.
Big room, relatively quiet.
Stayed in May 2024
Reviewed: 9 May 2024
David
AustraliaPoor co munication regarding housekeeping and broken elevators
Location
Stayed in May 2024
Reviewed: 7 May 2024
Gloria
AustraliaRestaurant only open for breakfast and lunch no dinner option
Location
Stayed in May 2024
Reviewed: 6 May 2024
Shawna
AustraliaOnly 4 elevators in use out of 8 or 9. Took forever to go up or down.
Location Very happy lovely housekeeping staff.
Stayed in May 2024
Reviewed: 6 May 2024
Donny
United KingdomRooms looked like a converted office with no view.
Central location and history
Stayed in April 2024
Reviewed: 5 May 2024
David
United KingdomTired rooms
Location
Stayed in May 2024
Reviewed: 4 May 2024
Neyda
United StatesView
Downtown
Stayed in April 2024
Reviewed: 29 April 2024
Duncan
United StatesI miss the cookie service, no lounge, so loud near the street.
Beautiful building with intricate details and architecture. I used to go several times a year for business and a few stay cations with my dtrs. Loved the fragrant smell that is always at the Magnolia.
Stayed in April 2024
Reviewed: 27 April 2024
Nemanja
Czech RepublicOn the photos it looks far better than reality 😔
Stayed in April 2024
Reviewed: 27 April 2024
Georgina
United KingdomFacilities were a bit slipshod. Bathrobe was a nice touch but had no tie belt. Laundry facilities were available but there was no soap powder on sale with nearby stores selling full size items. The shop was poorly stocked. No restaurant or bar. Room was very dark and not easy to read in.
Location and the valets were great.
Stayed in April 2024
Reviewed: 26 April 2024
Aleksandra
United StatesStaff had an attitude for no reason.
Stayed in March 2024
Reviewed: 26 April 2024
Christopher
United KingdomThe room wasn’t serviced during the 3 days we stayed. We were told about this by the reception and we left a list with them on day two, as we needed thing’s replenishing. This wasn’t done and I ended up reading a room maids trolley for a toilet roll. And got fresh towels from reception.
Located near to a few bars and restaurants. Not far from the farmers market area. We had a nice triple aspect room which was lovely.
Stayed in April 2024
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