Parking seemed kind of expensive. Water pressure was a ittle weak.

This is a nicely restored hotel. Well kept rooms with high ceilings, big bathroom and lots of seating. Beds were comfortable and linens were nice. Very convenient location for all things in downtown Omaha. I would recommend this hotel.

Stayed in May 2024

It would have been nice to know the restaurant hours and about self parking and valet instead of having to initiate questions. Hair was found on some pillows and towels prior to use. A piece of furniture was stained and a few gnats were coming from the shower drain.

Staff was pleasant. The facility was beautiful to the open walkway that led to the outside court yard. The beds were extremely comfortable. Also, the hotel restaurant had a great menu and the food was quite tasty.

Stayed in May 2024

Ordered champagne service in room but didn’t receive it until I asked. Room was not the same as I booked. Had a queen bed instead of a king bed.

Fun and different style of hotel. Location

Stayed in May 2024

The floor was dirty. It really needed a better vacuuming throughout the hotel main halls, elevator and my room. The carpet really needed cleaned. Although I am very picky about cleanliness & the dirty carpet bothered me, but i would still stay again.

5 stars for hospitality! The staff was super friendly and accommodating. Alfred was so welcoming and helpful. The classic decor was so unique and fun. And the restaurant was fantastic. I loved the music throughout the hotel and restaurant. It really added to the ambiance

Stayed in May 2024

Small bathroom

It was fine

Stayed in March 2024

Wifi was very defficient

The builing is pretty well preserved. Location is excellent, close to the old market

Stayed in March 2024

Breakfast was the pits.

Classy old hotel.

Stayed in February 2024

Very friendly staff and with one of the best airport transfers I've had in years. The check-in process was seamless and the room was clean and ready when we arrived.

Stayed in January 2024

At check-in we were given a room # with card, for a 3rd floor room. We parked in the secure lot, entered the building & proceeded to the elevator area. When exiting the elevator at 3rd floor, with our luggage, we found our room down a long hallway, the door was open, where a service man was in the bathroom working on a shower head, it was apparent staff was not aware of the room not being available. He apologized & walked us back to the elevator/stairs area where he called staff to get us another room. This took some time, standing there with our luggage. We left that area with him by elevator to the 1st floor when by that time, a different room was assigned to us, he ushered me to that room, a suite, unlocking the door while my husband proceeded to the front desk to exchange room keys. It was not a big inconvenience to us except for the fact that we were anxious to get into our room to rest a bit before heading out to the market area. We were kindly offered a suite to replace the inconvenience which was greatly appreciated, staff apologized numerous times.

The breakfast was sufficient, some items were a bit overly dry (bread/muffins) like they had been held too long, otherwise the meal was fine & met our expectations, waitress was friendly & served us kindly.

Stayed in February 2024

The restaurant had a really limited menu. What we got was very good, but there just weren't many choices.

Great staff, and an easy walk to the Orpheum. Comfy bed, very clean.

Stayed in February 2024

Probably the economy or post COVID stuff but it seems some of the past amenities have decreased over the years.

Very nice hotel. We stayed here our wedding night 12 years ago and it was just as nice this trip as it was then.

Stayed in January 2024

Paying for parking

Stayed in December 2023

I feel the food could have been better. I ate in the restaurant and it was subpar. The room service food was subpar. Considering this is a 4 star hotel, I expected much better food from this location.

Location was excellent. The bed was comfortable. I had someone check on me daily to ask how things were going and if I needed anything. The staff was very friendly. I enjoyed my stay, and will return.

Stayed in December 2023

The bathroom did not appear to have an electrical outlet, so drying hair had to be done in the room. Not a big deal at all

Traveling with our dog and they allowed for the dogs to stay at no additional fee. Absolutely love older buildings with historical significance, and this place was fixed up wonderfully. Both decorations, lighting, flooring, etc. Bonus part of the stay was we found a seafood restaurant in the area as well. That was excellent. Overall, the combination was fantastic.

Stayed in December 2023

Na

Stayed in November 2023

I was in room 1002. Bathroom floor could have been cleaner. TVs and remotes are very antiquated. The property really needs some updates, painting, etc. Only one vending machine and it is located on 4th floor. It was not working properly one night I was there. I would suggest either installing more machines or establish a guest center for soda, candy bars, fruit, bottled water, etc.

Location is great. Adjacent parking is very handy. Restaurant was pretty good and had good staff. Check in was easy. Bed was comfortable.

Stayed in November 2023

Nothing

The building was beautiful and the room was a great size

Stayed in September 2023

Our room had a funky old-hotel smell. Overall, the hotel appeared to need some sprucing up.

Breakfast buffet was fine but not exceptional. Wish we could have ordered a la carte. Fascinating architecture, and good, walkable access to the downtown. Friendly airport shuttle service.

Stayed in September 2023

The building is unique and inviting.

Stayed in August 2023

Our king room had a shop vac and towels on the floor so we were upgraded to a queen suite and it was adorable- but we only had one towel to use.

We didn't know there was breakfast until we were leaving.

Stayed in July 2023

Skip the breakfast at the restaurant inside. It’s overpriced and I got food poisoning from it. Everything was lukewarm.

The hotel is very nice, clean, and nearby everything.

Stayed in July 2023

No coffee making facilities in the room.

Good location. Clean and comfortable.

Stayed in June 2023

There was no cleaning and changing of the bed sheets

Stayed in June 2023

water was not complimentary

clean and bright rooms

Stayed in May 2023