Light on kitchen was very pale, could be better if provide an Led light. Ac too freezing, I turn it off and then room comes to Hot, there is no way to be a comfy climate inside the room, Bathroom is nice but Will be better if it would have a place to put the soap,shampoo,and wash towel inside the shower. Shower floor looks old and dirty,I washed it before taking a Shower but didn't work! It wasn't dirty, just looks dirty.!!

Very crean, bed is comforter enough to rest. Staff very friendly and helpful. Just becouse of the staff I Will come back.

Stayed in April 2024

Smell of cooking in the in the hallways during meal times (which is to be expected for an extended-stay hotel).

Rooms were large and functional for extended stays (working cooktop!).

Stayed in April 2024

NO pool/spa

Easy to get to national parks

Stayed in April 2024

The cleaning was OK. Carpets could have been cleaner, the elevator was grimey, there was garbage left near the elevator that was left more than one day. One utensil in the room was still covered in food and not washed.

The location was very good. The room size was nice. The lobby and breakfast area were fantastic, clean, nicely decorated. Front desk staff is very pleasant.

Stayed in December 2023

Breakfast wasn’t much—cereal and toast.

Proximity to the National parks was great. The room was large and had the things we needed for our weekend getaway to see the caverns. We were even able to grill steaks downstairs which was nice.

Stayed in October 2023

Maybe not the perfect choice for a one night stop.

Great suite, big room with small kitchen inside.

Stayed in August 2023

The carpet was spotted and stained in hallways

The size of room....the kitchenette

Stayed in July 2023

Breakfast at 07.00 am.

Great staff, comfortable beds, spacious quiet room with little kitchen big tv and nice shower! Short trip to National Parks!

Stayed in May 2023

Intended for longer stays so slightly $$ for a one-night stopover.

Great staff, newer building and full-featured kitchenette rooms, good location.

Stayed in May 2023

The breakfast offered didn’t match the price of the stay.

Friendly staff

Stayed in March 2023

Needs more lighting especially kitchen. A tube fluorescent light can be moved around which helped but still needs a couple more standing lamps. Not enough crockery and cutlery. 1 bowl, 1 cereal spoon, no teaspoons! Was told that's all they have. Staff did find me another bowl and teaspoon! Mainstay, Buy some more! Breakfast only cold cereal, yogurt, cold hard boiled egg, toast, apples. Perhaps a couple of hot items would make a big improvement. .

Having 24 hr coffee etc! Lovely big room. Long counter for all our bags Bed wonderful Nice outdoor area and inside lounge area.

Stayed in January 2023

Breakfast was bland and didn’t provide tea bags.

Great to have a full kitchen with full size refrigerator and microwave. Excellent for day trips to the National Parks.

Stayed in October 2022

I had to cut my trip shorter than originally expected. I would have like to have stayed longer.

The staff was incredibly friendly and very helpful. They truly made you feel welcomed.

Stayed in June 2022

Breakfast was just ok. A waffle maker would be nice. Would have enjoyed a pool. Carpet in hallways needs to be cleaned or replaced - covered in stains.

Good location. Nice, spacious room. Attractive hotel.

Stayed in May 2022

Easy check in and room was big, clean and comfy

Stayed in May 2022

Breakfast could have been a little better with more variety.

Clean hotel with friendly staff.

Stayed in March 2022

Bookings was a little difficult. Web site shut down several times and switch to other sites. Not sure of the cause but was finally successful

Great staff very friendly and courteous my stay was very quiet and peaceful

Stayed in March 2022

Staff was very unprofessional. The lady working the front desk just asked for ID and card and after verifying she just handed us our keys. She didn’t say where our room was at or offer any other information. The lobby also smelled like cigarette smoke.

Location and room were great.

Stayed in February 2022

nope

clean and with essential supplies

Stayed in January 2022

Quiet, clean, new.

Stayed in November 2021

The maintenance staff had used our room after housekeeping cleaned it and left dirty dishes and tools. The fire alarm went off just before 4am so we didn't have a restful night.

The housekeeping staff was responsive and came to our room to clean up after a maintenance staff left used dishes and tools in our room prior to our arrival. I applaud the housekeeping and front desk staff as it seemed that they were under staffed - thank you!

Stayed in December 2021

.

On our first morning there they had biscuits, sausage, and boiled eggs for the hot meal. On the second morning, there were sausage patties with gravy...I thought that was weird. The taste was great.

Stayed in November 2021

Area didn’t feel 100% safe

Clean and spacious

Stayed in November 2021

New and modern room with great kitchen and bathroom. Great location for going to see the Carlsbad Caverns since it is in the south side of town.

Stayed in October 2021