500 Brickell Key Drive, Brickell, Miami, FL 33131, United States
#22 of 202 hotels in Miami
Guests' ChoiceBased on 450 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.3
Facilities
8.6
Staff
9.0
Value for money
7.7
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End of dialog contentReviewed: 6 September 2022
Bridgett
United Statesthe beds were very hard
the service and staff were top notch
Stayed in September 2022
Reviewed: 4 September 2022
Mariela
ArgentinaI had an uncomfortable situation with the staff at the pool bar when ordering a soda, but since all the rest of the staff was amazing, I continue valuing the service as excellent.
The location and the service are amazing.
Stayed in August 2022
Reviewed: 20 August 2022
Said
Omanvery good service and staff attention.
Stayed in August 2022
Reviewed: 8 August 2022
Alexandra
PortugalHotel room, and bathroom are a bit dated
fantastic location, excellent terrace restaurant, very friendly staff
Stayed in August 2022
Reviewed: 2 August 2022
Maria
Mexicoexcellent location
Stayed in August 2022
Reviewed: 31 July 2022
Stefan
AustriaGym can be better eqipped.
Nice View, perfect service, pool
Stayed in July 2022
Reviewed: 21 July 2022
Mezuk
Indianothing
the location is very good .
Stayed in July 2022
Reviewed: 20 July 2022
Felisia
Indonesiaconvenient and beautiful view the service is really great.
Stayed in July 2022
Reviewed: 15 July 2022
Amour
United StatesThe Service was Superb
Stayed in June 2022
Reviewed: 6 July 2022
Sean
United Statesnothing
everything
Stayed in July 2022
Reviewed: 27 June 2022
Nrfillary
United KingdomBar open not very late…
Stayed in June 2022
Reviewed: 5 June 2022
Ferd
United StatesEverything was excellent!
Stayed in June 2022
Reviewed: 17 May 2022
Vanesa
United StatesThere was nothing I did not like.
Customer service, room upgrades and views were beyond exceptional.
Stayed in May 2022
Reviewed: 30 April 2022
Petrus
Netherlandssmall pool poor staff in bar very expensive
location
Stayed in April 2022
Reviewed: 28 March 2022
Calli
United StatesAt the pool, they seemed short-staffed on waiters. Had to work hard to flag someone down to order a drink/food. Even though this is a very upscale property, the price was pretty exorbitant.
Beautifully situated on Brickell Bay. Rooms are very clean and luxurious. Organized and attentive staff as well.
Stayed in March 2022
Reviewed: 21 March 2022
Anika
United StatesMy room was less than sparkling when I arrived. But I called and someone came up and vacuumed , freshened up the room.
The service was excellent EVERYWHERE. The food at the restaurant is very good. I wish I could have spent more time at the spa.
Stayed in February 2022
Reviewed: 14 March 2022
Lesley
Spainprice
ability to assist my disability
Stayed in March 2022
Reviewed: 5 March 2022
David
SwitzerlandPoor breakfast options. Almost nothing for vegans. Waiter not so polite
Nice room and view over the bay
Stayed in March 2022
Reviewed: 5 March 2022
Warren
United Statesnoisy , over priced Peruvian restaurant and no other dinner alternative restaurants.
location ,excellent staff, early check in.
Stayed in February 2022
Reviewed: 25 February 2022
Fiona
United KingdomLocation was ok, a little further away that everything we did in the day, but driving was easy in Miami and we used the valet service which made it very easy. Quite a lot of business guests staying, rather than other people on holiday like us.
We had a great time, staff were amazing and level of service was very good! Food & drinks were fantastic and we enjoyed using the pool (although the weather not amazing!) Our room was a good size with a great balcony, although again because of the weather didn't get full use!
Stayed in February 2022
Reviewed: 3 January 2022
Olivia
United StatesThe private beach gets reserved for weddings, the beach was booked my entire stay I wish I knew that ahead of time or at booking.
I loved the beach area, the feeling of being on a different island secluded from main Miami. The staff were amazing.
Stayed in December 2021
Reviewed: 2 January 2022
Mark
United StatesThe hotel is pricey, but at the same time it's a high class hotel that does a good job making it worth it.
The booking was exactly as requested. The staff were very courteous and helpful. Food service was delicious and the room was really nice. The view off the balcony from my room was incredibly beautiful.
Stayed in October 2021
Reviewed: 24 December 2021
Lucas
United StatesThe breakfast is not worthy of a 5 star hotel. They charge extra for tea in the breakfast. I don't like being nickled and dimed..
View
Stayed in November 2021
Reviewed: 19 December 2021
Anonymous
SwedenIn need of renovation.
Nice location, good ameneties, friendly staff.
Stayed in November 2021
Reviewed: 14 December 2021
Ej_86
TaiwanOnly valet parking is available upon arrival so make sure to include it as part of your plan.
Exceptional view from the balcony high up overlooking the city skyline, very comfortable bed and tasty breakfast, room is spacious and very quiet, nice facilities at the hotel, if you are into running the outdoor path going around the water is fantastic.
Stayed in September 2021
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