131 The Island Drive, Pigeon Forge, TN 37863, United States
#12 of 461 hotels in Pigeon Forge
Guests' ChoiceBased on 2598 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.4
Staff
9.4
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 25 May 2024
Debra
United StatesEasy parking, great attractions!
Stayed in May 2024
Reviewed: 24 May 2024
Chris
United StatesVery well located to all attractions
Stayed in May 2024
Reviewed: 23 May 2024
Susan
United Statesyes
Stayed in May 2024
Reviewed: 23 May 2024
Lisa
United StatesCan't think of anything
Any employee you passed at desk or in hallway said hello and was extremely pleasant. I liked the view from our balcony.
Stayed in May 2024
Reviewed: 20 May 2024
Shaniqua
United StatesThat we had to leave lol
Very clean smelled so fresh each time we entered the hotel we all loved it
Stayed in May 2024
Reviewed: 19 May 2024
William
United StatesWould be nice if there was more privacy while on balcony
Luxury rooms with great price
Stayed in May 2024
Reviewed: 17 May 2024
Amanda
United StatesSelf parking was a bit away when needing to carry in luggage.
Clean and walking distance
Stayed in May 2024
Reviewed: 16 May 2024
Kimberley
United StatesThe overhead shower dripped during the shower, and the fabric chair and end of the bed pillow top covered shelf were stained. The room was way in the back, but maybe if I asked, I could have gotten a closer to the front room, especially going out of season when the hotel is not full but I did have other exits that put me into the shops.
I appreciate the close self parking. I liked being able to walk out of the hotel in other parts of the island shops. It is so clean in the hallway and in the room, and the amenities are upgraded. The room is spacious, and the difference in a metal ice bucket makes. It's more than simple. The granite counter tops with a sink, deep cabinets,. And there was more
Stayed in May 2024
Reviewed: 14 May 2024
Cristi
United Statesvery friendly staff, very clean - I just didn't realize when I booked it wasn't with the property directly and was told by Booking.com that I could upgrade to a different room, but that was not possible.
Stayed in May 2024
Reviewed: 14 May 2024
Jennifer
United StatesEverything
Stayed in May 2024
Reviewed: 11 May 2024
Normajean
United StatesVery nice family place or couples.. Celebrating my 50th birthday... Haven't been to Pigeon Forge in 20 years!! Never disappoints... Rooms are very nice and beds are comfortable we loved the tub in room... Food and the Island was exceptional... Staff was wonderful and the spa was absolutely impressive.. We will go back and take our Grandson
Stayed in May 2024
Reviewed: 10 May 2024
Normajean
United StatesEverything 💜 Spa was awesome
Stayed in May 2024
Reviewed: 8 May 2024
Jerry
United StatesLoved it
Large rooms and loved the location
Stayed in May 2024
Reviewed: 6 May 2024
Stacey
United StatesNothing at all would recommend staying there every time
I love the vibe and everyone was exceptionally nice and helpful 😊
Stayed in May 2024
Reviewed: 6 May 2024
Beth
United StatesThere isn’t anything we don’t like!
We love everything about it!
Stayed in May 2024
Reviewed: 1 May 2024
Stacy
United StatesExcellent facilities and staff.
Stayed in April 2024
Reviewed: 1 May 2024
Monica
United StatesThere was a lot of lights that came in from the streets into our room at night.
Great location!
Stayed in April 2024
Reviewed: 29 April 2024
Della
United StatesN/a
What a great stay! The entire hotel was clean, smelled amazing, and the staff was most helpful! The room was HUGE compared to the typical hotel room. I am so please and will be back!
Stayed in April 2024
Reviewed: 29 April 2024
Angela
United StatesEverything
Location and Vive
Stayed in April 2024
Reviewed: 26 April 2024
Don
United StatesParking should be free if you stay there
Stayed in April 2024
Reviewed: 26 April 2024
Wendy
United StatesMore towels and washcloths in room Bigger TV
The location is awesome and the facility is super clean.
Stayed in April 2024
Reviewed: 26 April 2024
Olga
United StatesExcellent location, clean, exceptional customer service from the time we pulled up with valet until we said goodbye to the wonderful front desk staff.
Stayed in April 2024
Reviewed: 25 April 2024
Stacy
United StatesPrice
Location on the island
Stayed in April 2024
Reviewed: 25 April 2024
Maria
United StatesPaying to park in the lot, seemed a little much since we already paid to stay there.
Stayed in March 2024
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