4130 Lake Tahoe Boulevard, South Lake Tahoe, CA 96150, United States
#20 of 58 hotels in South Lake Tahoe
Guests' ChoiceBased on 209 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.6
Staff
8.8
Value for money
8.2
Free WiFi
8.1
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End of dialog contentReviewed: 3 June 2024
Donna
United StatesBathrooms are not handicap usable. Should have bars in tub. No towel racks in bathroom. Large sink is wasted space. The fin handles are cute, but should be pulled not turned.
Stayed in June 2024
Reviewed: 1 June 2024
German
United StatesContinental breakfast was not included for the price. $30.00 for eggs? Carpets were not vacuumed and the elevators had some weird smell.
Really nice property. However, for the price of the room we ran out of toilet paper. Usually one extra is left in the room.
Stayed in May 2024
Reviewed: 31 May 2024
Jeannine
United States2 of the elevators broke the day we checked out which didn’t make it too fun to carry luggage down flights of stairs.
Great atmosphere. Beautiful decor. Clean. Friendly staff. Kid friendly. Non gaming/non-smoking. Rooms/Bathrooms extremely clean and beautiful.
Stayed in May 2024
Reviewed: 29 May 2024
Jacqueline
United StatesThe elevators were the worst. They were extremely slow. We attempted to use the stairs so we didnt have to wait but the door from the second floor was locked so you couldn't go out. We ended up having to use the staff exit on the first floor.
Rooms were spacious and clean. We enjoyed listening to the live music in the lobby by the bar. Seemed a bit disorganized when we first arrived. Only one room was ready which was fine but the Front Desk staff kept blaming a third party reservation system saying we were lucky we had a room. Only to find out that our second room was ready the whole time.
Stayed in May 2024
Reviewed: 28 May 2024
Kip
United StatesBe transparent- say what the actual price is when you advertise and let the client know how many additional fees there would be on top of the booking fee. Won’t be doing business with booking again
There were so many hidden fees and booking didn’t mention that when you book that the price was for ONLY 1 day NOT including the resort fees, valet fees (by the way valet isn’t optional and they take forever). Literally the price was double what we thought, very disappointed. Be upfront and honest with your customers
Stayed in May 2024
Reviewed: 28 May 2024
Brendon
United StatesEverything the most beautiful fantasy hotel
Stayed in May 2024
Reviewed: 20 May 2024
Aislyn
United StatesElevators weren’t working
Stayed in April 2024
Reviewed: 18 May 2024
Wilfredo
PhilippinesValet short staffed. No digital ticket to text- request vehicles.
Roomy, dining area. Excellent remodel of hotel. Nice bathrooms.
Stayed in May 2024
Reviewed: 15 May 2024
Timothy
United StatesUnnecessary valet parking fees of $29/night when their parking garage used to be self park with prior companies. Which after tipping a few times a day is $40+ a night. Resort fee of $45 a night is ridiculous as well. So add about $100 a night to the advertised price to all you future travelers.
Perfect location. Staff was very friendly. Room was updated and clean.
Stayed in May 2024
Reviewed: 19 April 2024
Brent
United StatesPrice, especially during this time of the year for an average room
Location and staff
Stayed in April 2024
Reviewed: 10 April 2024
Carolyn
United StatesOnly 2 of the 4 elevators were working, on opposite sides and in order to call both you had to press the button on both sides. They put 4 pillows on the king bed but all of them were down feather pillows that your head sinks into. Putting 2 firm pillows, along with 2 down pillows would have been better. Beware of the light in the bathroom, super bright and no dimmer!
All of the staff, from the valets to front desk to managers, were friendly and attentive. Especially Troy, bartender at License to Chill bar in the lobby. He went above and beyond. Ask about the "Snickers shot" and "Key Lime Pie shot". Also, I didn't get her name, the bell person that helped us to our room was very nice and helpful. Found out that it was her first day! The one issue we did have with an employee was quickly handled by Lauren, a manager, with a promise that they would be coached.
Stayed in April 2024
Reviewed: 8 April 2024
Nayeli
United StatesNo microwave, the breakfast really bad and to expensive.
Rooms ♥️
Stayed in April 2024
Reviewed: 8 April 2024
Jim
United StatesThe carpet…lol.
Location and rate
Stayed in April 2024
Reviewed: 7 April 2024
Lee
United StatesThe room wasn’t completely clean. The power cord in the room wasn’t working.
Location was super convenient
Stayed in April 2024
Reviewed: 31 March 2024
Edna
United StatesI wish the cleaning service did a much better job at cleaning the rooms.
The location was excellent, and love the access to an indoor pool, a couple of restaurants and a shop, along with a bar and live music!
Stayed in March 2024
Reviewed: 29 March 2024
Sarah
United StatesI didn’t like waking up to dogs barking and I didn’t like how the breakfast buffet was now $29 a person and it was the same exact breakfast as when it was free. when it was included in the stay it was fantastic but at the price it was just ok.
we have stayed here many times we like the larger rooms the entire hotel is beautiful
Stayed in March 2024
Reviewed: 25 March 2024
Nicole
United StatesThe elevators were really slow and some of them were down. And our tv wasn’t working and could not be fixed when they came to repair it.
I liked the atmosphere
Stayed in February 2024
Reviewed: 25 March 2024
Vince
United States10 pm noise
room
Stayed in March 2024
Reviewed: 18 March 2024
Christopher
Hong KongAC fuse was broken, toilet had flushing issues and the room was loud but the room was clean and spacious. The service (from valet to front desk to maintenance staff) were so polite, helpful, and patient. Keep up the good work!
Stayed in March 2024
Reviewed: 4 March 2024
Nana
United StatesIt was walking distance to many restaurants and stores.
Stayed in March 2024
Reviewed: 4 March 2024
Sivakumar
United StatesRoom floor was not cleaned properly
Room, amenities, staff were good.
Stayed in December 2023
Reviewed: 4 March 2024
Sai
United StatesI really liked the rooms, especially the suite. It’s great for families by giving usable space to relax and enjoy. The rooms are super clean and have all the right amenities including a small fridge and microwave. Very helpful when you have small kids.
Stayed in February 2024
Reviewed: 23 February 2024
Martin
United Statesno microwave in the room to re-heat foods
Stayed in February 2024
Reviewed: 22 February 2024
Barry
United StatesThe water pressure in the shower could have been a bit stronger but it got the job done.
The resort has everything so you really don't have to leave to get anything unless you want to. We liked the size of the room and all of its amenities. Soooo much better than our last experience at an Air BnB, and less expensive too.
Stayed in February 2024
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