560 7th Avenue, New York, NY 10018, United States
#416 of 416 hotels in New York
Guests' ChoiceBased on 2176 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.2
Value for money
8.1
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End of dialog contentReviewed: 20 February 2024
Laura
IrelandDidn’t explain the hotel amenities well but staff were nice. Thought our rate included breakfast but didn’t.
Stayed in February 2024
Reviewed: 20 February 2024
Sharon
IrelandNothing
Location right on Times Square. Subway around the corner. Amazing rooftop bar. The staff were so so friendly and helpful.
Stayed in February 2024
Reviewed: 17 February 2024
Maria
United KingdomRooms were very small. Nowhere to put cases
Location is perfect
Stayed in February 2024
Reviewed: 14 February 2024
Heather
United StatesWe had trouble trying to connect our phone to the tv to watch movies .
We loved how everything we needed was right there in the hotel and I’m we didn’t have to go out in the cold.
Stayed in February 2024
Reviewed: 13 February 2024
Asmaa
KuwaitLocation and rooms
Clean, security and coloured
Stayed in February 2024
Reviewed: 8 February 2024
Tracy
United KingdomEverything was really good, location, rooms, checkin. We didn’t eat at the accomodation
Stayed in February 2024
Reviewed: 6 February 2024
Colleen
United StatesNothing! Everything was Amazing
Everything was AMAZING
Stayed in February 2024
Reviewed: 2 February 2024
Teresa
United StatesElevators were way too slow.
The staff were really friendly and helpful. They were able to get everything we needed and held bags before and after our stay - so appreciated.
Stayed in January 2024
Reviewed: 30 January 2024
Oonagh
IrelandSpacious rooms, excellent location, nice helpful staff
Stayed in January 2024
Reviewed: 29 January 2024
Zachary
United StatesClean, nice location, and the staff is the best!
Stayed in January 2024
Reviewed: 26 January 2024
Tara
CanadaGreat location in Times Square and close to great food and theatre!
Stayed in January 2024
Reviewed: 24 January 2024
Anna
BelgiumThere was no teapot and no slippers in the room. I am so used to having these in every hotel I go. Maybe it’s different in the States. But I really miss hot water/ tea first thing in the morning and slippers to use around the room. Otherwise it was great experience!
I had a beautiful corner room with a view
Stayed in October 2023
Reviewed: 24 January 2024
Laura
United KingdomClean, range of bars & view from our room was amazing. Spent a part of Christmas Day just looking at the view taking it all in so to never forget! NYC has my heart!!!
Everyone was so welcoming & went out their way to speak to us. Restaurant & Bar staff excellent. Margaritas are my favourite drink the extensive menus of them was amazing!! 🫶
Stayed in December 2023
Reviewed: 19 January 2024
Monica
United StatesLocation and friendliness of the staff!!
Stayed in January 2024
Reviewed: 15 January 2024
Joanna
United Stateslocation was perfect, staff was super friendly!
Stayed in December 2023
Reviewed: 12 January 2024
Molly
United Kingdomit was just perfect- just what we needed and wanted and just so convenient with it being right on times square!! staff were so friendly too :)
Stayed in January 2024
Reviewed: 12 January 2024
Donna
United StatesVery small room.
Location
Stayed in December 2023
Reviewed: 11 January 2024
Thomas
United KingdomRoom was a little small, struggled to find space for cases, coffee in room wasn't the best, powdered milk saches were a let down.
Staff were friendly, room and hotel were clean and a great location.
Stayed in January 2024
Reviewed: 9 January 2024
Jarred
United Stateselevators were super slow, waited 10 minutes for an elevator and then it stopped on every single floor on the way down to the lobby even though it was completely full, it kept stopping at floors.
on site bars were great! the rooms were small but cozy. the location was perfect for being right in the middle of everything.
Stayed in January 2024
Reviewed: 6 January 2024
Jonathan
United KingdomGreat location, very clean, staff excellent
Stayed in December 2023
Reviewed: 5 January 2024
Michelle
AustraliaExcellent location and very friendly and helpful staff. Thoroughly enjoyed the stay. Although the rooms were a bit small, everything was very clean.
Stayed in January 2024
Reviewed: 1 January 2024
Claire
United KingdomThe price of beverages was on the high side for NYC. So we tended to eat and drink elsewhere.
The location. Large comfortable beds, very friendly staff
Stayed in December 2023
Reviewed: 31 December 2023
Juanita
United StatesRoom upkeep/ cleaning service was par at best.
Staff went above and beyond. Food was affordable and delicious.
Stayed in December 2023
Reviewed: 28 December 2023
Natasha
United StatesCoffee in the room is not good.
Excellent location and beautiful rooms
Stayed in December 2023
Reviewed: 27 December 2023
Natalie
United KingdomHotel in a fantastic location. We were able to leave our bags at the hotel as we arrived earlier than check in and the hotel called to let us know our room was ready earlier than expected. Really friendly staff. The room was clean and comfortable and suited our family of 4 perfectly
Stayed in December 2023
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