The employees were fantastic!!! Kind and helpful. Loved the way they made us feel at home.

Stayed in May 2024

Le restaurant

Roof top bar

Stayed in May 2024

No microwave

Loved the staycation in the city for my kid. This was a bucket list item. #graduation

Stayed in May 2024

Everything was great. Food was awesome.

Stayed in April 2024

That the hotel lobby isn’t on the first floor, no complimentary bfast. Entrance not very easy to find.

I was able to check in early.

Stayed in May 2024

Very small rooms

Location and character

Stayed in May 2024

We came for my daughter’s 21st birthday, we chose the hotel for the roof bar for this reason but were unable to get up to the roof bar as it was always booked for private functions or closed. Hotel residents should be able to use the full facilities that are advertised.

Well located, clean, friendly staff, casual style, nice hotel bars.

Stayed in May 2024

Everything! Great location! 2 blocks from Times Square

Stayed in May 2024

Na

Food very good, two servers in particular excellent. Cleanliness excellent. Serviced Rooms everyday. Location close to everything.

Stayed in May 2024

good communication with staff when the room became available for check-in. overall pleasant experience for a first time guest at this establishment.

Stayed in May 2024

The location is close to Time Square and subway. Very convenient for travelers. The staffs are nice and helpful. They are awesome!

Stayed in May 2024

The elevators. They often skipped the 7th floor so getting anywhere from the floor where you check in and/or have questions. I was almost late to my show because the elevator took more than 10 minutes.

I was upgraded from my queen room to a suite. The rooms were clean and beautiful. The views spectacular! The staff was friendly and helpful Restaurant, convenient and delicious.

Stayed in May 2024

The bathroom. They need a universal shower head.

The location and the hotel was very clean

Stayed in April 2024

nothing

the cool water colors

Stayed in April 2024

The License to chill bar was closed an hr after it opened for the night for a private event. Also the bar on 31st for for a private event.

Fantastic location, The decor was wonderful, and the staff were excellent! The License to Chill bar on 7th floor had excellent WHO’s to blame margaritas! We were given buy one get one margarita coupon at check in. Our room was upgraded when we checked in to a corner room. Wonderful surprise!

Stayed in May 2024

What I liked less was the difficulty of getting the keys for my girlfriend who was to arrive a few hours earlier. Even after I had paid for the hotel in advance (after much back and forth online), she was still asked to provide a card to get the key (she refused). Left a bit of a sour taste. Also, I left a tip for the cleaning staff using an app provided by the hotel (to pay without cash), but they were unsure that it would be directed in the right direction (i.e. to the cleaning staff).

Location, facilities, particularly bar on the rooftop! And, of course the Margaritas. Staff generally friendly..

Stayed in April 2024

loved everything

location, location, location room with big window and lots of light very clean love love the decor

Stayed in May 2024

Shower: little water and water would stop flowing and then restart while one showers. Toiletry is poor. Do not have breakfast at the hotel. Bad quality and bad service.

Room is small but very nice. Good bed, bedding and towels

Stayed in May 2024

We booked this hotel especially for the heated pool. It was a lot more expensive then other accomodation options we found, but we were ok to make the investment so our kids could have a swim after a day in the city. Unfortunately, the pool opening hours were only from 10am till 4pm, which was exactly the time we were exploring the city. These pool opening hours were not clearly communicated during the booking process. We would have chosen a cheaper option would we have known.

Excellent location on Time Square but high enough to not hear anything on the streets. Amazing views from the room.

Stayed in May 2024

Really nice place for a good price right in Times Square. They must have pretty thick windows, because it wasn't noisy at all inside. Small gym downstairs was nice, and the breakfast was a pretty competitive price for the neighborhood. Would definitely stay here again.

Stayed in May 2024

I highly recommend this hotel/resort. It is CLEAN, it is COMFORTABLE. The staff in the whole building were all very nice and accommodating. The food was great! The location is great, walkable to many locations such as Harry Potter, Madame Tussaud's wax museum, the theater district, Bryant Park and the subway stations. The room was clean and the beds were comfortable and we loved it. Worth every penny!

Stayed in April 2024

Thanks for everything if I am coming to lovely city new York I will stay in Margritaville Thank you again

Stayed in May 2024

Room was very small. Barely room for our suitcases but this seems to be the case in most NY Hotels.

Location was excellent. Staff were very friendly and helpful. Room was comfy and spotless clean. Views were great from rooftop bar and our room.

Stayed in May 2024

Shared door between the rooms

Nice staff and perfect located hotel

Stayed in April 2024