Rooms/bathroom a little tired but bed very comfortable. Breakfast included and a good selection although pastry were dry.

Great location, good breakfast with views across the city. Room was spacious although bathroom small. Helpful staff

Stayed in September 2023

Nothing it was all good.

Great location, little gym , happy hour was so nice. It really encouraged everyone to chat together.

Stayed in September 2023

The view from our room was of the wall of the building opposite but we were only in the room to sleep anyway so wasn't really a big deal for us

Really great vibe, hotel is a museum in itself which we loved. Good location near Union Square with easy access to the Cable Car which was our primary mode of transportation. Breakfast was plentiful, we left too early on our departure day to have a breakfast to go but apart from that a great stay! Lovely touch of happy hour upon arrival :)

Stayed in September 2023

Nothing at all. Thumbs up 👍

Perfect location, amazing hotel, breakfast was outstanding, only negative was it was the same 3 days in a row, but very tasty and free with a great choice, view was okay, happy hour well 2 hours was great free drinks, service outstanding and staff were all lovely and views from that floor unbeliveable, room was clean and nice. We went round all the hotel memorial floor and it's was fantastic what they done. Would definetly stay again.

Stayed in September 2023

Wonderful room, interesting hotel with lots to see and explore. Great happy hour cocktails - best dirty martini i had on holiday

Stayed in September 2023

The only thing was the ice machine was broken on several floors.

We loved how they honored the military and fallen soldiers. It was also super clean! No stained rugs,furniture etc. Excellent staff

Stayed in September 2023

The hotel staffs are very nice. The breakfast is really good.

Stayed in September 2023

None

Really good solid breakfast! Room was very clean and facilities were well maintained.

Stayed in August 2023

bit noisy. We can hear the sound of the tv from the other room

Friendly staff and very helpfull. They offered a room with 2 single beds do we can chose. The porter told a lot of the history of the building. Happy hour with the free drinks was perfect. Nice view from the bar/restaurant.

Stayed in July 2023

We were happy with what we got. Value for money

Service was great, breakfast had a good variety

Stayed in August 2023

The bathroom was quite basic and could maybe do with a refurb.

The hotel is in a great location to explore the city with public transport links close by. We stayed in room 512, they were spacious and clean rooms with everything you need including a safety deposit box. The beds are huge and incredibly comfortable. What was an added bonus was the daily happy hour from 4 until 6pm, where hotel guests can have complimentary beer, and selected wine and spirits. We took advantage of this throughout our stay. The breakfast has a good variety and it all tasted good, it was a buffet but they also provide table service. There is a good daily maid service and the WiFi speed worked well also. The staff on front desk were really friendly and on a couple of occasions gave us some smaller currency notes which was so handy. We paid £525 for 3 nights which I feel was very reasonably priced. I really don’t have anything bad to say about this hotel!

Stayed in August 2023

The guests laundry was a bonus & happy hour each day was great!

Stayed in August 2023

I did not like during a self service breakfast that you get handed a voluntary service fee bill (tip) for the waiter. Well the vallet parking is extra paid, few buildings away and it takes quite a few minutes to get your car.

Breakfast was always the same and options were limited, but enough for a 2 day stay. The view was really nice. The value for the money was really good, even when you add on the parking cost. The food in the restaurant on the 12th floor is alright but slightly overpriced, but you pay for the view as well. If you want to do laundry there is both washer and dryer on thre 4th and 6th floor, you get detergent in the reception. I really enjoyed that this also serves as a place of memory of Marines, and when you walk in and out of your room, you read the stories of the men on the pictures and it does work better then any museum or memorial hall, because it is embedded in the fabric of the hotel corridors. The posters, the pictures, the artifacts make it a place with character.

Stayed in August 2023

Very clean and fully equipped . All the staff is professional and welcoming. Well located in San Francisco.

Stayed in August 2023

The bathroom could be a bit more clean

Staff, vibe and location

Stayed in August 2023

Location was great for our purposes. Room was clean and well appointed. Staff were helpful and friendly.

Stayed in August 2023

Quality of breakfast could be improved and would suggest to include tips in the room rate instead of asking them separately

Pleasant stay at this conveniently located and clean hotel with fascinating ties to the American naval history. The historical aspects related to the US Navy added a unique touch to the experience

Stayed in August 2023

Breakfast doesn’t include bread or toast! The tenderloin isn’t far so sometimes the homeless and drug problems creep into the neighborhood.

Quiet, well maintained hotel. Fast elevators. Decent breakfast. Climate control is quite good. We ended up turning it off and in late August the temperature inside was pretty steady and pleasant.

Stayed in August 2023

Little Bathroom, you were forced to close the door when going to toilet and there was no place around the sink to put your stuff. The sleeping room was oversized compared to the bathroom

Stayed in August 2023

The size of the bathroom

Clean hotel with very kind and professional employees. The room and the beds are comfortable. Complimentary breakfast.

Stayed in August 2023

Location

Stayed in August 2023

The bathroom could use a refresh/renovation.

Staff is very nice, the memorials are impressive. Very good location.

Stayed in August 2023

The thin walls that you can hear other guests talking.

Ideal location near Union Square. Tasty breakfast with a really beautiful view from 12 floor. It has a beautiful library and museum. The room is spacious and has all the needed amenities.

Stayed in July 2023

Staff, clean facilities, breakfast, …

Stayed in August 2023

Nice breakfast. Good location. Friendly staff.

Stayed in August 2023