301 Foxcroft Avenue, Martinsburg, WV 25401, United States
#3 of 10 hotels in Martinsburg
Guests' ChoiceBased on 195 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
9.1
Staff
9.3
Value for money
8.6
Free WiFi
10.0
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End of dialog contentReviewed: 26 May 2024
Robert
United StatesGood selection of food.
Stayed in May 2024
Reviewed: 21 May 2024
Lori
United StatesThe women who were cleaning the rooms were EXTREMELY LOUD in the morning. They were complaining about life and work so loudly that all could be heard in the entire hallway! I've never heard anything like that in any of my stays! Also, tub/shower functioned well, but could use an update.
Bed and pillows were very comfortable.
Stayed in May 2024
Reviewed: 15 May 2024
Ryan
United StatesBreakfast included. And the staff were all amazing. They were so friendly and helpful.
Stayed in April 2024
Reviewed: 12 May 2024
Monica
United StatesFront desk person not very pleasant. Not mean, but not the usual "Glad to see you personality"
My brother lives in Martinsburg and has a fatal disease. My sisters and i visit a couple timea a year and this is where we stay and have stayed for the last 5-6 years. Its always pleasant and i dont want to stay anywhere else. All but this time has the staff always been very happy to see us and always welcoming. The front desk girl this time wasnt what i was use to. Maybe she was having a bad day. One time would not deter my future stays. I am in the hotel business myself working for Great Wolf Lodge, so i understand a bad day! Thank you Holiday Inn Martinsburg WV. Its nice to have a friendly place to go after an emotional day with my brother.
Stayed in May 2024
Reviewed: 30 April 2024
Brooke
United StatesNa
Always clean and comfortable. A great in town getaway
Stayed in April 2024
Reviewed: 29 April 2024
Laura
United StatesI really can't think of anything I didn't like. I was very pleased with our stay.
Check in was a matter of me showing my license and in less than a minute we had our key cards and were on our way. The staff was very friendly, and very helpful. Our room was very comfortable and exceptionally clean. Even when they came in to tidy up the next day, they did a great job and the room really looked good. I was very happy with our stay. I prefer a Holiday inn as I've never had a bad experience, this time was no exception!
Stayed in April 2024
Reviewed: 12 April 2024
Joaquin
United StatesConveniently located off the interstate and near many restaurants and a grocery.
Stayed in March 2024
Reviewed: 1 April 2024
Sandra
United StatesIt was all good
Didn’t have breakfast
Stayed in March 2024
Reviewed: 30 December 2023
Edward
United StatesEverything was excellent!
Stayed in December 2023
Reviewed: 29 December 2023
Scott
United StatesNothing
Very clean and the staff was nice. Easy to park, well lit lot and very close to a lot of stores!!
Stayed in December 2023
Reviewed: 9 November 2023
Timothy
United StatesNa
Very nice
Stayed in November 2023
Reviewed: 27 October 2023
Judith
United StatesThere was mold along the tub on the floor.
Welcoming and bright Bed was comfortable.
Stayed in October 2023
Reviewed: 15 October 2023
Stacy
United StatesI was not given ant type of paper work or anything upon check in. I was inform that I will know the full cost at check out. I felt like I could have been handed something to prove that I had the right to been there.
Conveniently located near a variety of places to eat and stores. The parking lot is very well lit, I felt safe when having to take my dog out. Restaurant was bigger than I had pictured, we didn't get to eat there, but definitely will next time.
Stayed in October 2023
Reviewed: 11 October 2023
Hammerslammer82
United StatesThe pool could be open longer for adults if need be!
The facility was very clean and employees were very nice & helpful. Felt safe and food was exceptionally good!
Stayed in October 2023
Reviewed: 4 October 2023
Monica
United StatesBreakfast buffet wasnt great. I do usually go out for breakfast, but this time i had breakfast buffet and only thi g that i wasnt impressed with. Ive had dinner there before and it was great.
My brother is sick and lives in Martinsburg. This hotel is close and comfortable and me and my family stay here everytime we come to visit him. This time i was with friends and they loved it as well..Thw stafff treats us amazing. I always walk through the door and say hey guys I'm home.
Stayed in October 2023
Reviewed: 3 October 2023
Hammerslammer82
United StatesTHE PRICE WAS A LITTLE HIGH BUT IT WAS A WONDERFUL & RELAXING STAY!
Stayed in September 2023
Reviewed: 1 October 2023
Sharon
United StatesComfy beds! Restaurant on premises but check hours
Stayed in September 2023
Reviewed: 16 September 2023
Sherilyn
United StatesConvenient location. Hotel was very clean and well maintained. Staff was always friendly and helpful.
Stayed in September 2023
Reviewed: 4 July 2023
Michele
United StatesThe coffee station in the morning
Clean great location
Stayed in June 2023
Reviewed: 4 May 2023
Amy
United StatesExtra non-refundable pet fee was not expected. Only received vouchers for 2 breakfast even though 3 in our party were reserved.
Pet Friendly
Stayed in April 2023
Reviewed: 23 April 2023
Joan
United StatesHoliday Inn Martinsburg - the rooms were clean, big, nice bathroom and pets were allowed.
Stayed in April 2023
Reviewed: 19 April 2023
Randall
United Statesno complaints
really nice breakfast, good choices available. Location is perfect; right off I81. 'We've stayed here before and will do so again. Dog friendly too, which is necessary for us.
Stayed in April 2023
Reviewed: 6 April 2023
Anthony
United StatesThere was nothing I disliked
The room was very clean. Bed was comfortable. The staff was very courtesy.
Stayed in April 2023
Reviewed: 25 January 2023
Logan
United StatesNothing could have been better.
I loved the spa tub in my room it was fantastic, the staff was amazing and so friendly towards us during our stay. The pool was clean and a perfect temperature, I was provided towels and soaps along with “bubbles” for my spa tub. The room was very clean and being able to control the thermostat was a huge perk not many hotels offer. The bed was very comfortable and the blankets and sheets were extremely soft and plush. I have recommended this hotel to many friends and family and will continue to do so. My stay was exceptional it’s set the bar quite high for any hotel stays in the future.
Stayed in December 2022
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