324 West Mason Street, West Beach, Santa Barbara, CA 93101, United States
#11 of 64 hotels in Santa Barbara
Guests' ChoiceBased on 1465 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.4
Facilities
8.8
Staff
8.9
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 2 June 2024
Tristan
United StatesWhile clean, the staff seemed to be working constantly in the hallways from 8am to 5pm which was a bit distracting and loud if you're trying to work from the room.
Stayed in May 2024
Reviewed: 2 June 2024
Joyce
United StatesLoved the coffee and tea with fruit, would have enjoyed donuts or pastries instead of cookies.
Beds were comfortable, room was cozy.Bathroom was very small, but clean and shower was good. staff was very nice.. I felt very comfortable at this hotel.
Stayed in June 2024
Reviewed: 2 June 2024
Pullum
Abkhazia, GeorgiaLoved everything!
Loved the room. Loved how fresh and clean it smelled.
Stayed in March 2024
Reviewed: 31 May 2024
Natalie
United StatesEverything was great
Booking.com
Stayed in May 2024
Reviewed: 27 May 2024
Linda
United StatesPaying for parking was unfortunate and could have been included in the room rate.
Nice sized room, very good location (short walk to the pier and to the wharf and State St). Our room had a stocked bar with beverages and snacks. There were snacks (cookies), coffee and tea in the lobby 24/7. Beds were comfortable, nice sheets/towels.
Stayed in May 2024
Reviewed: 26 May 2024
Emilie
New ZealandThe air conditioner in the room is quite loud but not enough to keep you awake. Nothing else!
Modern and well styled room Provided yummy biscuits and coffee in the lobby! We found this a nice surprise. Location is good.
Stayed in May 2024
Reviewed: 25 May 2024
Martin
SwitzerlandThe room was a tad on the smallish side, but good enough for what we needed
Beautiful setting in typical Santa Barbara style, radiating the vibe of the American riviera. The room was very clean and comfortable, the pool unusually well kept and simply beautiful with the surrounding patio, terracotta tiles, and all those lovely palm trees. Breakfast is not provided, but there is a corner with free coffee, cookies and other snack items that made for a great replacement. The location is great: just a few minutes walk to the beach, and a 10min stroll to state street. Would definitely come again.
Stayed in April 2024
Reviewed: 25 May 2024
Marlene
United StatesEverything!
Stayed in May 2024
Reviewed: 24 May 2024
Sarah
ItalyThe only real downside is that they do not serve breakfast - we had to figure out breakfast somewhere every day and this gets expensive and the cafes around are often busy, with waiting lines outside. The interiors of the room are very basic and they don't have a nice view (you either look onto other buildings or the parking lot). But the overall positive experience outweighs these cons for us.
We loved our stay here! The location was great, close to the beach as well as State Street, the main shopping street of Santa Barbara. The staff is super friendly and welcoming and the lobby had the most amazing freshly baked cookies available for free every day, with coffee or tea. I loved the building, surrounded by palmtrees and spacious parking. Nice pool and hot tub to relax . The beds were enormous and rooms clean and comfortable. We loved it here and would definitely come back!
Stayed in May 2024
Reviewed: 24 May 2024
Smith
United KingdomGreat location
Stayed in May 2024
Reviewed: 21 May 2024
Diane
United StatesVery clean and walking distance to restaurants and ocean
Stayed in May 2024
Reviewed: 21 May 2024
Bernadette
AustraliaGreat location close to the beach. Well maintained property and room styled beautifully.
Stayed in April 2024
Reviewed: 20 May 2024
Kathryn
United KingdomRoom a bit tired and quite small.
The breakfast coffee cookies etc appreciated as was a drink each
Stayed in May 2024
Reviewed: 19 May 2024
Cheryl
United StatesNo drinking glasses in room for the complimentary beer and wine.
Location was amazing
Stayed in May 2024
Reviewed: 18 May 2024
Lynn
United KingdomNo breakfast available.
Had a pool and hot tub.
Stayed in April 2024
Reviewed: 17 May 2024
Winfried
United StatesExcellent location, away from busy streets, however close to the Beach.
Stayed in May 2024
Reviewed: 16 May 2024
Andrey
RussiaI don’t have any
Cozy rooms
Stayed in May 2024
Reviewed: 14 May 2024
Thomas
United StatesHigh Class hotel with a throw back feel. The staff is 2nd to none. Housekeeping staff is the best I have encountered anywhere. Amenities and service make me want to come back. The location is ideal for a pleasant stay in Santa Barbara.
Stayed in May 2024
Reviewed: 13 May 2024
Danielle
United StatesThere were not any views of the beach, however you can walk to the beach within minutes so I didn’t mind.
It was within walking distance of the wharf and harbor.
Stayed in May 2024
Reviewed: 12 May 2024
Robert
AustraliaBeautiful appointed hotel within walking distance to beach & downtown. On site parking was great
Stayed in May 2024
Reviewed: 12 May 2024
Araceli
United StatesThere was nothing I didn't like
Loved everything about it, from the front desk to the staff, they were all amazing. Location was great!
Stayed in May 2024
Reviewed: 11 May 2024
Nancy
United Statesnothing.
Everything. we will be back. Krista was exceptional
Stayed in May 2024
Reviewed: 10 May 2024
Surojit
United StatesEverything was really good. Great location, courteous staff
Stayed in May 2024
Reviewed: 10 May 2024
Vanessa
United StatesI checked in with my family for only one night yesterday. We are doing a roadtrip, staying in many hotels along the coast, and this was the best hotel we stayed in. The place is so charming, clean, beautifully decorated and it smells really good. The rooms are not small and very functional. The shower was amazing. But I think the cherry on the top is the customer service. Martha, the evening front desk person when we checked in, was so friendly, respectful and nice! Plus, we got a completely drink when we arrived. The staff when we checked out was also so great, but I forgot to get their names. Overall great experience, I will be coming back but to spend more nights next time
Stayed in May 2024
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