151 South Parsons Avenue, Merced, CA 95341, United States
#2 of 15 hotels in Merced
Guests' ChoiceBased on 339 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
8.4
Facilities
8.9
Staff
9.1
Value for money
8.6
Free WiFi
8.1
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End of dialog contentReviewed: 19 May 2024
Keith
United StatesGreat staff, good location, and room was spacious.
Stayed in May 2024
Reviewed: 15 May 2024
Gerber
United StatesIt smelled very clean walking through the hallways. The rooms were clean and nice a mix of adding dove accessories rather then your typical non brand stuff. Staff was friendly super easy check in. Breakfast was good!! The rooms AC was excellent!!!
Stayed in May 2024
Reviewed: 3 May 2024
Diane
United StatesOur stay was perfect. No complaints.
My family and I liked the breakfast choices and the friendliness of the staff.
Stayed in April 2024
Reviewed: 2 May 2024
Steven
United KingdomNothing to comment
Comfortable Good breakfast Clean and tidy - as expected from such an establishment.
Stayed in April 2024
Reviewed: 2 May 2024
Maria
United StatesIt was good and lots of variety
Stayed in April 2024
Reviewed: 2 May 2024
Kaey
United StatesWe had a rough night's sleep because a noise kept waking us up. It sounded like something repeatedly falling off the ceiling or door. I guess it needs to be addressed, as the loud noise disrupts our sleep. To add to our troubles, we asked the front desk for a toothbrush and toothpaste, but the staff didn't give them to us, so we had to go and get them ourselves. I thought that they should be readily available by the bathroom. The room is also a bit pricey compared to other hotels around the area, which is probably why I expected more from them.
The hotel room is in tip-top shape - clean, cozy, and has everything you need for a comfy stay. The Dove products are fantastic. They have a pleasant fragrance and make you feel like you're in a spa. And let's not forget about the breakfast - it's seriously delicious and has all the yummy stuff you want to start your day off right.
Stayed in May 2024
Reviewed: 28 April 2024
Jamie
United StatesThe staff was friendly, the room and the bathroom was clean. The breakfasts were good, the menu changed on Saturday.
Stayed in April 2024
Reviewed: 24 April 2024
Salvador
United StatesWas clean inside and outside
Stayed in April 2024
Reviewed: 16 April 2024
Niko
SwedenEnded up here by coincidence, due to a change in programme, and what a luck! Probably the most comfortable hotel I stayed in California (at this price tag), many services offered (including laundry), great breakfast and nice staff at the front desk.
Stayed in April 2024
Reviewed: 3 April 2024
Jeffrey
United StatesBroken coffee maker. Inability to accommodate adjacent rooms while not fully booked.
Clean and modern rooms
Stayed in March 2024
Reviewed: 20 March 2024
Iliana
United StatesN/a
It was a pleasant stay for me and my famjly
Stayed in March 2024
Reviewed: 13 March 2024
Edward
United StatesI couldn't stay longer.
Great staff. Loved the breakfast 😁
Stayed in January 2024
Reviewed: 25 February 2024
Rebecca
United StatesStreet noise
Pleasing to the eye, comfortable. Nice hot tub. Great breakfast.
Stayed in February 2024
Reviewed: 19 February 2024
Sarah
United StatesEverything
Stayed in February 2024
Reviewed: 23 January 2024
Martinez
United StatesNoting
Everything
Stayed in January 2024
Reviewed: 5 January 2024
Garcia
United StatesWould have liked housekeeping services to collect towels and fix bed
Breakfast was good, nice selection. Entire hotel was very clean.
Stayed in January 2024
Reviewed: 24 December 2023
Edward
United StatesN/A
The rooms were very nice and clean. the staff was super friendly and nice. especially the Maria at the breakfasts area. she was amazingly friendly and made sure we were comfortably. that little extra mile made us feel good that we stayed there.
Stayed in December 2023
Reviewed: 8 December 2023
Dennis
United StatesCould've had more towels (had to ask for more). Booked a 6 person double queen suite, but only had 3 big towels to bathe.
Breakfast was amazing everyday. Maria was fantastic and so kind. Made sure we had fresh good when she noticed us eating something particular.
Stayed in December 2023
Reviewed: 20 November 2023
Popovluke
Czech RepublicEverything okay.
Stayed in September 2023
Reviewed: 14 November 2023
Terry
United StatesN.A.
Great staff
Stayed in November 2023
Reviewed: 2 November 2023
Hoang
United StatesVery clean very nice stuff
Stayed in November 2023
Reviewed: 29 October 2023
Elizabeth
United StatesVery clean
Stayed in October 2023
Reviewed: 24 October 2023
Jenny
United StatesCould hotel provide hot water for tea like the other Holiday Inns?
Nice clean room with comfortable bed, the staff was friendly and helpful. Location was great with plenty restaurants nearby by. Wifi was good enough for getting lots of work done
Stayed in October 2023
Reviewed: 19 October 2023
Jenese
United StatesKeep towels stocked in the exercise room. However, the Front desk staff were always gracious with providing towels when we asked. There was a conference of construction workers (electrical maybe) with their big trucks. They cordoned off the whole front parking section for their trucks. The front is the first thing guests see when they arrive. You've driven a long way, you're tired and you drive into this hotel and see roped off parking spots! And one construction truck. My immediate thought: Is there a plumbing issue? A construction problem? Is there a problem with the hotel? And how huge is it if lots needs to be corded off?! We understood there were a lot of trucks but we felt they should have blocked off the places in the back not the front. I had a room in which I could see the front entrance. No trucks used those blocked off areas during the night. I saw the workers the morning prior and they had all their trucks parked in the front and there had been no blocked off parking. When I asked my husband for his opinion his immediate and ONLY complaint was the corded off parking spots.
There were 2 people primarily who created this hotel into a warm and welcoming inviting place to stay! I forgot to ask her name but the first person was the lady at the front desk! She was there at the front desk when we checked in and when we left. She was welcoming, friendly, and professional. She always had a pleasant smile on her face, a twinkle in her eyes and a kind word to offer. Maria, the lady in the kitchen was the other staff member. My brother from Virginia brought his daughter, her husband and 4 kids from Florida. When I first came into the kitchen, Maria greeted me immediately and offered her condolences to me and my family. My brother had spoken with her previously and told her the reason for our visit. She went out of her way to make egg sandwiches for the kids when she knew we would be out all day. She greeted us every morning with a warm smile and asked us how we were. It is a rare moment nowadays that you find a place with people (staff) who make you feel truly welcome. These 2 woman were beyond exceptional. They are naturals at creating this hotel a home away from home. Well better than a home because I don't have breakfast made everyday, I don't greet my family with a smile every day especially in the morning. I have stayed at many hotels. This particular one because of these 2 woman created the 5 star rating. They deserve the praise and compliments for their exceptional performance in service, in hospitality, in professionalism, in business. They were this way to everyone they spoke to not just our family. These 2 are role models for every hospitality business model. IMPRESSIVE! I could wax eloquent for days about these 2 but I think you get my point. DON'T LET THEM GO!!
Stayed in October 2023
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