Inability to communicate with hotel personnel. No response to messages, emails or phone calls.

Nice hotel, great location.

Stayed in April 2024

Everything was great cool in our room air conditioner was still in a lot of cold air coming in

Quant comfortable great location able to walk downtown easily

Stayed in November 2023

I couldn't work the TV and there were no instructions in the room. I didn't like having to sign in for my key and I was delighted to see someone at the front desk to let me in. No parking available.

The location was fabulous. Room was very clean and well decorated. Staff was extremely nice and accommodating.

Stayed in September 2023

No longer has the charm of older style guest houses. The building itself is not being maintained as it once was.  The hotel company has to either decide to have the amenities of a hotel of rates at 500 per night or have the charm hospitality and warmth of the older style guest house. Not even a ice bucket in room. Bring back breakfast on site.

Great location

Stayed in July 2023

When booked it did not mention it was on the 3rd fl or there was no staff on location. We asked for new towels 2 or 3 times via email & voice message, but never received any (we had already placed all the dirty/wet towels in the shower)...we then had to try and dry towels on the sun deck one for flight up. The shower needed adjustment because the coolest setting was blistering hot.

Great location and beautiful room.

Stayed in July 2023

1. No daily room service (by request only) - at this price point I would expect it. 2. Electronic mobile door keys did not always work. Needed to reload mid week. Happier with plastic keys. 3. Staff not on site to welcome guests. 4. Prefer porcelain cups and sauces / glasses for water - paper cups only offered.

1. Well located 2. Suite room was very spacious 3. Property was well decorated

Stayed in July 2023

our room was very very very small. 

could not beat the location. very clean. 

Stayed in June 2023

Bedroom very small

Great location, indoor and outdoor public rooms and decks. Bedroom very small.

Stayed in May 2023

sign in was difficult - no one was there and the procedure to get into our room did not work. had to wait about 10 minutes for someone to come open the door. after that the room key worked fine.

location was excellent.

Stayed in November 2022

The room (Minot) was tiny; maybe okay if you only have a weekend bag with you, but not if you are touring through New England with real luggage. Proper curtains that actually keep out the sun would have been nice. And we received personal attention because we didn’t receive the check-in instructions, otherwise we may never have known the proprietors.

Nicely decorated place, on site parking, roofdeck, just off Commercial Street.

Stayed in September 2022

For the price I felt like the rooms could have been a little bigger and more accommodating

Great location. Super clean and very funky.

Stayed in August 2022

the interior of the hotel was a bit loud - it is a small place in a densely populated area so this is unavoidable - we turned our air conditioner up a bit and that helped

the location was excellent - just off the beaten path but in the heart of everything. the main commercial street was about a half block away but far enough to avoid crowd noise.

Stayed in August 2022

Room was too small to accommodate luggage.

No Breakfast provided.

Stayed in July 2022

In 5 days only towels were changed , no cleaning done to the room. An ice maker available to guest will be nice, specially in the summer time.

Great location , walking distance to everything.

Stayed in June 2022

No amenities. No breakfast, limited parking (we lost our space while out visiting the beach area

Very well maintained

Stayed in October 2023

Location, big room

Stayed in September 2023

Getting access to the room was a lot of hassle and could only be done online using a smart phone. There were no staff there to assist.

Location was great

Stayed in July 2023

Very cute!

Stayed in March 2023

It’s wooden floor so you can hear every time someone is walking and you can literally hear everything that is happening in the other rooms and people talking. Didn’t help much that the other guests weren’t very mindful of keeping it low

very clean, modern, good location and nice rooms, a bit small though

Stayed in February 2023

There was no service once we arrived, No fresh towels, no breakfast, no one at the front desk to ask questions.

Location and cleanliness were great!

Stayed in October 2022

This place is perfectly located… for walking, biking, scootering… parking is easy on property or at nearby lots. Once inside this dreamy, cool place… rooms are quaint and comfortable beds. Good pillows! Also, plenty of outdoor space to chill, have a drink, play a game, listen to music. The rooftop is stellar. 360 degree views… lounge chairs. Then also 2 other spaces for sitting outdoors and relaxing. The couple who runs the place is kind and awesome. Super accommodating. Been back twice now and loved every minute. Def a hidden gem in Ptown.

Stayed in September 2022

while marketed as a renovated property, the room I stayed in was dated. in-window air conditioner that was extremely loud. very little communication from the hotel at check in and zero proactive communication during stay. you have to request room cleaning. finally mildew smell was also present.

location is great

Stayed in September 2022

location, service and rooms were all lovely!

Stayed in August 2022

The door was sticking to the frame. i had to slam it to close.

The location. The staff were very polite and accommodating. The space was quiet and cozy. They gave out discount cards to Joes coffee 👍

Stayed in September 2022